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How Essen Health Care used an AI virtual care assistant to make thousands of patient calls in just days

Healthcare It News

"Members who recently were discharged from the hospital or who are part of a special program could participate in our Transition of Care program with more frequent calls to identify acute needs for care coordinators and prevent rehospitalization." The campaign is still under a pilot model led by one of Essen's RN supervisors.

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Centivo Launches No-Cost Virtual Primary Care

HIT Consultant

Centivo Care: A Pioneer in Virtual Primary Care Centivo Care stands out as one of the first virtual primary care practices to earn Patient-Centered Medical Home (PCMH) accreditation from the National Committee for Quality Assurance (NCQA), highlighting its commitment to exceptional patient care.

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With QAPIs, Home Health Providers Should Opt For Tailored Approaches

Home Health Care

Curating a specific plan based on a home health provider’s needs, deficiencies and vulnerabilities is key to having successful Quality Assurance and Performance Improvement (QAPI) programs. Broadly, QAPI refers to any kind of auditing or quality metric standards a home health agency hopes to abide by.

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24 Executive Healthcare AI Predictions & Trends to Watch in 2025

HIT Consultant

suicide prevention), incorporate available research in an area, and guide people to successful outcomes based on their unique needs. AI-powered quality assurance will become the norm, enabling 100% of contact center interactions to be analyzed and scored automatically. Taveras, Ph.D.,

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Caption Health Receives CE Mark for AI Ultrasound Tech

HIT Consultant

Today, it can be used at scale to detect signs of heart failure in at-risk patients in doctors’ offices and even at home, helping to prevent avoidable hospitalizations and support improved clinical outcomes. since it received FDA 510(k) clearance in 2020.

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Healthcare Leaders Embrace Virtual Care and AI to Combat Staffing Crisis: Philips Future Health Index 2024

HIT Consultant

Patients face longer wait times for appointments, procedures, and even essential preventive care. However, the report also reveals apprehension among staff (65%) regarding the potential impact of automation on quality assurance and job security.

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New NCQA Research Shows Variation in Antibiotic Prescribing

NCQA

Organizations should practice responsible antibiotic stewardship to prevent the effects of antibiotic resistance and protect vulnerable populations: Track performance on HEDIS measures of antibiotic use to identify trends for specific providers or patient populations. Leverage resources from the CDC and PEW’s Antibiotic Resistance Project.