Remove Patient Experience Remove Quality of Care Remove Urgent Care
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14 Ways to Reduce Long Patient Wait Times

Healthcare Success

It is well-established that longer patient wait times negatively impact patient satisfaction , specifically regarding patient confidence (in the provider) and perceived quality of care. With recent advancements in technology and an explosion of non-urgent care options (e.g.,

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How virtual primary care can amplify value for providers and patients

Healthcare It News

You contend virtual primary care can amplify value in several ways. First you suggest it can provide high-touch care coordination for preventive care, chronic condition management and mental health services. You further say virtual primary care can improve access to care and improve the patient experience.

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Virtua Health offers lessons in creating a Digital Transformation Office, Part 2

Healthcare It News

The six virtual care programs are as follows. First, Urgent Care Telehealth. "By engaging with the patient in a warm handoff via a chatbot prior to discharge as part of the discharge process, the social worker is able to identify and address any barriers to follow-up. Three combined telehealth programs ?

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US Patients Show Cautious Optimism Toward Generative AI in Healthcare

HIT Consultant

Patient and Provider Sentiments Toward Generative AI The research indicates that nearly half of U.S. While this reflects a cautious optimism, it also highlights the importance of getting the patient experience right from the outset. consumers are comfortable with at least one generative AI application in healthcare.

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GNC Offers “Free Healthcare” — Telehealth, Generic Meds, and Loyalty in the Retail Health Ecosystem

Health Populi

The retail health landscape continues to grow, now with GNC Health offering a new program featuring telehealth and “curated set” of 40+ generic prescription drugs commonly used in urgent care settings. in any one’s definition of value-based health care — most especially, a consumer’s.

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A New Era of Virtual Care Has Begun, Accenture Finds

Health Populi

Across all three medical conditions studied, videoconferencing, in particular, garnered relatively rave reviews among patients using the platform for the first time. In the wake of the coronavirus pandemic, note how patients’ trust and belief in the healthcare ecosystem has grown — and especially for health care providers.

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What We Learned from Our Virtual Care Accreditation Pilot

NCQA

NCQA’s Virtual Care Accreditation program provides a quality improvement framework for organizations that deliver primary care and/or urgent care through virtual modalities. Benefits of Virtual Care Accreditation Virtual health care is now a core function of the care delivery system.