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Asynchronous video for pre-op boosts patient and staff experience

Healthcare It News

"And the message is scripted and standardized, which is fantastic from a quality assurance standpoint," she added. "Patients can re-watch the videos as often as they need, at home with their caregivers and family, in the language they speak at home. That's a big quality assurance gain.

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Contact Center Quality Assurance: What It Is And How It Works

Sequence Health

Let’s talk about call center quality assurance and why it’s so important. What Is Call Center QA (Quality Assurance)? Call center quality assurance, also known as call center quality management, is when companies make sure that the patient experience aligns with the goals of the medical facility as well.

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Enzee Health Nabs $1.5M for Cloud-Based Compliance Management Platform

HIT Consultant

The app provides a first-class, comprehensive quality assurance practice management system for medical imaging, radiation oncology, and radiation safety. With this funding round, Enzee Health can expand into all departments to deliver comprehensive quality data into one platform for hospitals.

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An Airline, A Hospital and A Disinfectant Brand Walk Into A(n Airport) Bar–the New Health/Care Collaboration in the Age of COVID

Health Populi

Clorox products will be used in the cleaning and hygiene process for the planes, and Cleveland Clinic is advising on technology, training, and quality assurance. The plan is to limit advance seat selections and allow consumers to change to another flight if the one they booked is over 70% capacity.

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HEDIS® Public Comment Period Is Now Open

NCQA

About HEDIS and Public Comment HEDIS measures of clinical quality and patient experience are based on scientific evidence. HEDIS is a registered trademark of the National Committee for Quality Assurance (NCQA). Cross-cutting item for HEDIS to align with federal standards for race and ethnicity.

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AI-Powered Dentistry: Modernizing Dental Practices for Better Care and Efficiency

HIT Consultant

Advancing Dental Care through AI Incorporating AI into dental practices has significantly elevated the patient experience. AI-driven visual aids have emerged as invaluable tools, facilitating clearer communication between dental professionals and patients regarding diagnoses and treatment plans.

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How to Use a Healthcare Support Staff QA Checklist to Identify Opportunity and Celebrate Success in Your Practice

Medical GPS

So, what do your patients experience when they arrive at your practice? Create a consistent experience for the patient. For a deeper dive into these tips and other helpful patient experience, service improvement, and practice management videos, subscribe to our MedicalGPS YouTube channel.