NCQA

SEPTEMBER 19, 2024

NCQA’s Virtual Care Accreditation program provides a quality improvement framework for organizations that deliver primary care and/or urgent care through virtual modalities. Improve the Patient Experience. Raise awareness about the patient experience and literacy with virtual-visit technology.

Urgent Care 59

Urgent Care Primary Care Quality Assurance Patient Experience 59

Sequence Health

NOVEMBER 14, 2024

Advanced technology like EHR integration and automated reminders enables accurate and timely patient information management. Healthcare call centers improve patient access, experience, and engagement through personalized care and ongoing patient support, significantly enhancing the overall patient experience.

Patient Experience 52

Patient Experience Quality Improvement Integration Healthcare Providers 52

Patient Safety Movement

FEBRUARY 27, 2024

Approximately 25% of patients experience an adverse event in US hospitals, with over 40% caused by preventable errors. But many years before it was the nurse Florence Nightingale who taught us the importance of recording and contemporaneous note taking and even more importantly the analysis of outcome data to drive improvement.

Patient Safety 52

Patient Safety Prevention Hospitals Healthcare 52