Remove Patient Experience Remove Process improvement Remove Quality Assurance
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What We Learned from Our Virtual Care Accreditation Pilot

NCQA

Improve the Patient Experience. Raise awareness about the patient experience and literacy with virtual-visit technology. The program has been invaluable in identifying and addressing both our strengths and areas of needed improvement within our organization. Create Structure. Focus on Equity. Milibeth C.,

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What Does a Call Center Supervisor Do?

Sequence Health

Developing and Implementing Strategies : To improve customer service skills and call center operations, the supervisor develops and implements effective strategies. This includes training programs, process improvements, and motivational initiatives.