HIT Consultant

MARCH 17, 2024

Payers have the added complexity of managing accurate directories that include information about retail health centers, fragmented medical histories, and patient engagement. By working together with authentic data, both payers and retail health centers have a unique opportunity to significantly impact patient care.

Healthcare 111

Healthcare Urgent Care Primary Care Patient Experience 111

Medical GPS

SEPTEMBER 22, 2021

Since 1995 I have had the privilege of working with physician practices to help improve the patient experience. Making the patient experience more patient-centered was being talked about but implementing change and making process improvements to the patient experience was a rarity within physician practices.

Patient Experience 52

Patient Experience Process improvement Healthcare Providers Telemedicine 52

HIT Consultant

OCTOBER 15, 2024

Take the example of LeanTaaS’s iQueue, a system that optimizes operating room schedules and has been credited with reducing patient wait times by up to 30% while improving resource utilization by ~25%. One of his recent major projects was the development of a state-of-the-art Ambulatory Surgery Center and Specialty Clinics.

Hospitals 98

Hospitals Integration Patient Experience Health Science 98

NCQA

SEPTEMBER 19, 2024

Improve the Patient Experience. Raise awareness about the patient experience and literacy with virtual-visit technology. The program has been invaluable in identifying and addressing both our strengths and areas of needed improvement within our organization. Create Structure. Focus on Equity.

Urgent Care 59

Urgent Care Primary Care Quality Assurance Patient Experience 59

Sequence Health

MARCH 13, 2024

Benefits in Terms of Efficiency and Patient Care The implementation of call center forecasting in healthcare settings offers numerous benefits, directly impacting both operational efficiency and patient experience. By accurately predicting call volumes, healthcare organizations can optimize their staffing resources.

Healthcare 52

Healthcare Patient Experience Process improvement Prevention 52

Sequence Health

NOVEMBER 14, 2024

Advanced technology like EHR integration and automated reminders enables accurate and timely patient information management. Healthcare call centers improve patient access, experience, and engagement through personalized care and ongoing patient support, significantly enhancing the overall patient experience.

Patient Experience 52

Patient Experience Quality Improvement Integration Healthcare Providers 52

HIT Consultant

OCTOBER 11, 2022

And for the patient, more D2C-enabled care can mean a more disjointed, episodic patient experience, without any one provider having a holistic view of their health and well-being. That begins by treating patients like consumers and offering personalized experiences.

Healthcare 52

Healthcare Primary Care Urgent Care Patient Experience 52

HIT Consultant

JULY 5, 2023

How can IoT be leveraged to streamline traditionally siloed hospital processes and provide higher-level operational insight for the C-suite? What impact will smart hospital technology have on the patient experience? Valentine: Smart hospital technology benefits the patient experience in many ways.

Hospitals 52

Hospitals Patient Experience Nursing Patient Safety 52

Medi Leadership

NOVEMBER 2, 2022

In our work with healthcare clients we frequently see organizations seeking breakthrough improvement in one or more performance indicators by implementing tactical programs that have proven successful elsewhere.

Nursing 73

Nursing Patient Experience Hospitals Healthcare 73

HIT Consultant

JUNE 24, 2024

Conversation data can help enhance the patient experience and provide relief against burnout as healthcare professionals manage various administrative requests and tasks alongside patient care.

Healthcare 52

Healthcare Doctors Medical Practitioners Nursing 52

HIT Consultant

NOVEMBER 1, 2023

So they’re distracted during the conversation and then have to spend non-patient time typing up summaries. Imagine the patient experience if the representative could focus solely on empathizing and explaining. Imagine that same interaction if the representative didn’t have to multitask.

Process improvement 52

Process improvement Patient Experience Healthcare 52

Clearwave Inc

SEPTEMBER 16, 2024

Reading Time: 4 minutes To keep up with the patient demand and increasing competition, dermatology practices are constantly seeking innovative ways to enhance patient experience, streamline operations and boost profitability. By leveraging dermatology patient check-in software.,

Process improvement 52

Process improvement Integration Accountability Patient Experience 52

Etactics

APRIL 19, 2024

These tools shed light on a patient’s insurance coverage and services provided. Closely monitoring this metric of the healthcare revenue cycle management system helps you improve your financial status. It also helps you streamline billing processes. And, you foster a positive patient experience and build professional trust.

Medical Services 52

Medical Services Process improvement Regulations Patient Experience 52

Medi Leadership

NOVEMBER 2, 2022

In our work with healthcare clients we frequently see organizations seeking breakthrough improvement in one or more performance indicators by implementing tactical programs that have proven successful elsewhere.

Nursing 52

Nursing Patient Experience Hospitals Healthcare 52

The Beryl Institute

MARCH 7, 2019

In 2011 when the Institute was still learning to crawl as a community committed to improving patient experience, I had the opportunity to meet Dr. David Feinberg. It is not just about process improvements, though we aspire to realize them. It is not just about operational efficiencies, though we need them.

Healthcare 52

Healthcare Patient Experience Process improvement Population Health 52

Vie Healthcare

APRIL 24, 2024

One thing I had been educated in is process improvement for hospitals, but not for ambulatory care systems. And so when I started seeing a lot of the work being done there and how we could improve things, I got really excited in that. I took some courses at Johns Hopkins for process improvement in patient care management. (02:20):

Healthcare 98

Healthcare Hospitals Process improvement Ambulatory Care 98

Sequence Health

OCTOBER 28, 2024

Developing and Implementing Strategies : To improve customer service skills and call center operations, the supervisor develops and implements effective strategies. This includes training programs, process improvements, and motivational initiatives.

Quality Assurance 52

Quality Assurance Healthcare Integration Process improvement 52

Vie Healthcare

JULY 26, 2023

I find that interesting because my mom in the hospital can’t clearly even remember that she broke her hip and/or femur, and yet you’re now sending her an after-patient survey. ” Are you getting what you need to process improve? Those are those clinical quality and patient experience surveys.

Hospitals 52

Hospitals Nursing Doctors Healthcare 52

Vie Healthcare

SEPTEMBER 30, 2021

Why the roles of health coaches and care co-ordinators are essential to engage with consumers and bridge the gap in the patient experience. The three continuums of the healthcare digital transformation journey and why hospitals need to reimagine virtual care. What’s your end stage? Can we talk a little bit about that?

Doctors 52

Doctors Urgent Care Hospitals Telemedicine 52

Patient Safety Movement

FEBRUARY 27, 2024

Approximately 25% of patients experience an adverse event in US hospitals, with over 40% caused by preventable errors. But many years before it was the nurse Florence Nightingale who taught us the importance of recording and contemporaneous note taking and even more importantly the analysis of outcome data to drive improvement.

Patient Safety 52

Patient Safety Prevention Hospitals Healthcare 52