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Telemedicine, enabled with responsible AI, can improve the patient experience

Healthcare It News

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. What aspects of a hospital's or health system's patient experience can telemedicine touch? How exactly can telehealth improve these aspects of the patient experience?

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How virtual primary care can amplify value for providers and patients

Healthcare It News

Primary care physicians are the heart of healthcare delivery in the United States. Virtual primary care, experts say, can address challenges in traditional care by filling existing care gaps and offering various benefits to healthcare organizations, providers and patients.

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It's time for primary care to take advantage of advanced technology

Healthcare It News

Primary care in the U.S. On one hand, the value of primary care physicians has never been higher. The evidence of that is in the tens of billions of dollars of investment in healthcare – more than $39 billion invested in the sector last year alone, with a notable focus on primary care.

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Digital front door chatbot improves the patient experience at Aspire Indiana Health

Healthcare It News

Aspire Indiana Health, based in Noblesville, prioritizes the patient experience in all of its implemented workflows and systems. A patient's journey can be complex, and certainly varies, but staff members believe it is their inherent duty to support each unique patient journey to the best of their ability.

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How AI can improve patient experience and patient engagement

Healthcare It News

Hospitals and health systems, especially larger ones, are using AI in myriad new ways – including leveraging it for improved patient experience, and for better patient engagement with the goal of reducing health inequities. How did you originally see AI being a fit for improving the patient experience?

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Michigan Avenue Primary Care integrates EHR, telehealth and scheduling

Healthcare It News

For Michigan Avenue Primary Care in Chicago, the most pressing need near the beginning of the pandemic was to find a way to adopt telemedicine as the primary service model during the COVID-19 lockdown, especially for mental health patients who suddenly were shut off from in-person support. THE PROBLEM. ADVICE FOR OTHERS.

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At Baptist Health, Epic-linked asynchronous telehealth boosts provider and patient experience

Healthcare It News

Early last year, Baptist Health, a health system based in Louisville, Kentucky, was taking note of the lessons staff had learned and the data gathered through the first year of the pandemic to reassess the organization's overall virtual care strategy and current digital health tools. THE PROBLEM. " Dr. Brett A.