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NYC Health + Hospitals keeps patients out of ER with virtual urgent care

Healthcare It News

Once the COVID-19 pandemic struck, the health system needed to be able to treat the surge of patients with urgent care needs virtually so they could keep them safely at home and away from the overwhelmed emergency care system. NYC H+H patients would then be scheduled for same- or next-day clinic-based infusion therapy."

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ChatGPT's potential impact on preventative care and emergency visits

Healthcare It News

Many providers and patients are reporting the artificial intelligence helping with preventative care and preventing non-emergent emergency department visits. ", "Should I go to the emergency room or urgent care or my doctor?" ChatGPT has been making an impact on enduring healthcare challenges.

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14 Ways to Reduce Long Patient Wait Times

Healthcare Success

It is well-established that longer patient wait times negatively impact patient satisfaction , specifically regarding patient confidence (in the provider) and perceived quality of care. Consumerism has shifted the healthcare paradigm from provider-driven to patient-driven healthcare decisions and patient experience.

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How virtual primary care can amplify value for providers and patients

Healthcare It News

You contend virtual primary care can amplify value in several ways. You contend virtual primary care can amplify value in several ways. First you suggest it can provide high-touch care coordination for preventive care, chronic condition management and mental health services. How, exactly?

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Virtua Health offers lessons in creating a Digital Transformation Office, Part 2

Healthcare It News

The enterprise health system created six distinct service lines supported by the Centers for Disease Control and Prevention. The six virtual care programs are as follows. First, Urgent Care Telehealth. Virtua Health's digital health tools earned an NPS score of 80 in high patient satisfaction.

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11 Marketing Strategies that Support Personalized Healthcare

Healthcare Success

Here are a few ways you can automatically build patient relationships after they leave your office: a. Preventive care reminders. Expand Hours of Operation and Models of Care. Instead of relying on outdated models of care (e.g., Send personalized messages based on patient needs and preferences. Get Social.

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MetroHealth and MUSC Health launch virtual-first telehealth company

Healthcare It News

Ovatient's team of virtual providers and care team members work closely with health system partners to provide patients with connected, coordinated and convenient virtual care. "Patients with an established relationship with a MetroHealth provider can take advantage of virtual care services.