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Creating a Culture of Quality: Strategies for Hospital Leaders

Readiness Rounds

Related Reading Every Patient, Every Day: Combining High-Touch Care with High-Tech Rounding Solutions (with Podcast) Overcoming Challenges of Nurse Leader Proactive Rounding The Critical Role of Sustainable Performance Improvement Sustained performance improvement is the linchpin of a thriving quality-focused culture.

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The Hidden Key to Higher HCAHPS Scores: Better Use of Communication Boards

Readiness Rounds

The Impact on HCAHPS Scores HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) scores are heavily influenced by communication, responsiveness, and overall patient experience. Standardized Across Departments A consistent format ensures clarity and prevents confusion.

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Improving Patient Experience: 8 Overlooked Fundamentals

Readiness Rounds

Patient experience is a complex area, with some aspects going unnoticed and others not fully understood. Based on our extensive experience working with various hospitals, we wanted to share the important but often overlooked factors that have a big impact on both patient satisfaction and the overall experience.

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Strengthening Healthcare IT Infrastructure: A Wake-Up Call for Cybersecurity Resilience

HIT Consultant

Preventative Measures to Bolster Resilience The chaos caused by the latest cyberattacks should convince providers that the best time to address security is now. This latest attack didn’t just impact IT systems, administrative processes, or the bottom line; it threatened the quality of care for patients.

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It’s Time to Give Patients “Admin Access” to Manage Their Healthcare

HIT Consultant

This convergence of negative patient experience scores, employee burnout, and lost revenue is, unsurprisingly, keeping hospital and health system leaders up at night. Yet there is a way to address the expectations of patients while reducing the excessive workload and administrative burden of health system staff. About Intrado.

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A Practical Approach to CMS 2025 Age-Friendly Measures

Readiness Rounds

These forward-thinking guidelines are set to redefine care for older adults, emphasizing streamlined data collection, enhanced reporting, and performance improvement strategies. Mentation: Preventing, identifying, treating, and managing cognitive impairments, including dementia, depression, and delirium.

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Why Nurse Leader Rounding Isn’t Boosting Your HCAHPS Scores (and How to Fix It)

Readiness Rounds

Overemphasis on Retrospective Data Overreliance on post-discharge surveys like HCAHPS delays the identification of patient concerns. The lack of real-time feedback mechanisms prevents timely issue resolution. Are you ready to unlock the full potential of your rounding efforts and drive meaningful improvements in patient experience?

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