Vie Healthcare

SEPTEMBER 20, 2023

She also highlights the need to make a ruckus about HCAHPS, the critical role of Patient Family Advisory Councils, and reminds us that all leaders are human – and everyone is a leader. ” 14:03 Opening up conversations around the patient experience Denise said the patient experience starts at the first moment of engagement. ‘’….But

Patient Experience 52

Patient Experience Nursing Healthcare Hospitals 52

HIT Consultant

SEPTEMBER 21, 2022

This convergence of negative patient experience scores, employee burnout, and lost revenue is, unsurprisingly, keeping hospital and health system leaders up at night. Yet there is a way to address the expectations of patients while reducing the excessive workload and administrative burden of health system staff. About Intrado.

Healthcare 98

Healthcare Patient Experience Performance improvement Prevention 98

HIT Consultant

MARCH 15, 2024

Throughout his career, Jason has proven himself to be a skilled leader with a talent for building high-performing teams around cybersecurity, EHR planning and implementation, and IT strategic planning. He has a track record of delivering results in challenging and high-stakes environments.

Healthcare 111

Healthcare Performance improvement Healthcare Providers Patient Safety 111

p3care

APRIL 11, 2023

Let us tell you here that programs like MIPS 2023 necessitate intensive reporting and performance-improvement efforts. MVP reporting enables physicians to better compare themselves to their peers who have similar patient experiences. On the other side, we have the participation option for small practices in MIPS.

Performance improvement 130

Performance improvement Primary Care Regulations Patient Experience 130

Osf Healthcare

JULY 6, 2021

Performance Improvement, a department within OSF Innovation, is giving leaders the opportunity and confidence to identify improvement areas within the Ministry to continue exceeding expectations of those we serve.

Performance improvement 52

Performance improvement Patient Experience 52

Readiness Rounds

AUGUST 14, 2023

In hospitals, where patient experience is important and quality of care is non-negotiable, a subtle yet profound practice has emerged as a catalyst for positive change: Executive Leadership Rounds. It is unlikely to consistently improve and sustain patient experience without hardwiring the Executive Leadership Rounds process.

Performance improvement 52

Performance improvement Patient Experience Accountability Hospitals 52

Osf Healthcare

MARCH 8, 2022

During the construction of our cancer center, OSF HealthCare opened a temporary location and performance improvement, within OSF Innovation, took the opportunity to put together a multidisciplinary team to discover improvements and streamline processes.

Performance improvement 52

Performance improvement Healthcare Patient Experience 52

Vie Healthcare

OCTOBER 10, 2023

Episode Introduction Sue shares how creating a volunteer army transformed a struggling community hospital into a profitable, national award-winner, why the patient experience and the employee experience can’t be separated and reveals strategies that can move 20% in a patient satisfaction metric in 18 months.

Patient Experience 105

Patient Experience Hospitals Nursing Healthcare 105

Home Health Care

NOVEMBER 7, 2021

It’s tying in the information from the OASIS, the information from the patient-experience surveys and hospital readmissions, which agencies are already focused on managing.”. improvement in home health agencies’ quality scores and an average annual savings of $141 million to Medicare, according to CMS.

Medicare 102

Medicare Performance improvement Medicaid Quality of Care 102

Readiness Rounds

NOVEMBER 19, 2021

When healthcare facilities protect people entering their buildings, they also improve their quality of care and patient experience. Stop Disease Spread with Well Screen Mobile. About Readiness Rounds, Creator of Well Screen.

Quality of Care 52

Quality of Care Performance improvement Patient Safety Patient Experience 52

Nordic

JUNE 28, 2023

Creating a high-quality patient experience is top of mind for most healthcare leaders. Unfortunately, words like inconvenient, inconsistent, inefficient, overwhelming, and confusing are often used by patients to describe their healthcare encounters.

Healthcare 52

Healthcare Patient Experience Performance improvement 52

Health Care Success

FEBRUARY 22, 2022

As healthcare consumerism takes a firm grasp on the patient experience and the ongoing pandemic pushes healthcare into the digital age faster than ever before, it’s crucial for healthcare brands to meet these changing needs and expectations and promote them with clear, concise messaging everywhere consumers are.

Integration 108

Integration Healthcare Hospitals Performance improvement 108

Readiness Rounds

APRIL 26, 2018

In 2014 and 2016, White Plains Hospital received the Outstanding Patient Experience Award from Healthgrades®, given to only 10% of hospitals nationwide. Readiness Rounds provides a high-reliability performance improvement solution that improves patient safety, quality of care, and experience.

Hospitals 52

Hospitals Patient Safety Performance improvement Quality of Care 52

Readiness Rounds

APRIL 26, 2018

In 2014 and 2016, White Plains Hospital received the Outstanding Patient Experience Award from Healthgrades®, given to only 10% of hospitals nationwide. Readiness Rounds provides a high-reliability performance improvement solution that improves patient safety, quality of care, and experience.

Hospitals 52

Hospitals Patient Safety Performance improvement Quality of Care 52

Cloud Blogs

MARCH 22, 2023

During this wave, we are expanding the support in enhancing patient experiences with patient journeys. We will also focus on planning tools to empower health teams to provide better care management.

Patient Experience 61

Patient Experience Performance improvement Integration Healthcare 61

Readiness Rounds

AUGUST 28, 2023

The 5 Crucial Aspects of a Hospital's Physical Environment A hospital's physical environment significantly influences patient satisfaction and HCAHPS scores. Let's delve into five key aspects that contribute to a positive patient experience. It is often more cost effective and will significantly enhance patient experience.

Hospitals 52

Hospitals Patient Safety Patient Experience Regulations 52

Briggs Healthcare

JUNE 28, 2022

This Annual Report focuses on the experience of home health patients and agencies through 2020, the third year that eligible agencies in the original HHVBP Model states received an adjustment to their Medicare payment amounts under the Home Health Prospective Payment System (HH PPS).

Quality Improvement 75

Quality Improvement Quality Assurance Medicare Performance improvement 75

Sequence Health

JANUARY 2, 2025

This capability greatly enhances rates at which issues are resolved upon first contacta vital metric that contributes not only to improved patient experiences but also serves as a catalyst for heightened efficiency within healthcare call center operations.

Regulations 52

Regulations Integration Patient Experience Healthcare 52

Twistle

NOVEMBER 10, 2021

The expectation of the patient experience and what it means to be engaged and communicated with has changed as well. Consider that, according to the recent Pega Systems 2021 Healthcare Engagement Survey , 63% of patients agree that they would switch doctors due to poor communication or engagement.

Life Sciences 52

Life Sciences Performance improvement Accountability Doctors 52

HIT Consultant

JUNE 1, 2023

It provides a wide range of comprehensive functionalities across patient experience, clinical documentation, reporting, and the revenue cycle. It is a marathon, not a sprint, and should be approached with an ongoing performance improvement program that requires participation from all stakeholders.

Patient Experience 52

Patient Experience Performance improvement Healthcare Quality Healthcare 52

Cloud Blogs

MARCH 22, 2023

During this wave, we are expanding the support in enhancing patient experiences with patient journeys. We will also focus on planning tools to empower health teams to provide better care management.

Performance improvement 52

Performance improvement Integration Patient Experience Healthcare 52

Cloud Blogs

MARCH 22, 2023

During this wave, we are expanding the support in enhancing patient experiences with patient journeys. We will also focus on planning tools to empower health teams to provide better care management.

Performance improvement 52

Performance improvement Integration Patient Experience Healthcare 52

Readiness Rounds

DECEMBER 4, 2024

These forward-thinking guidelines are set to redefine care for older adults, emphasizing streamlined data collection, enhanced reporting, and performance improvement strategies. Comprehensive care approaches address the multifaceted needs of elderly patients, fostering holistic well-being.

Quality Improvement 52

Quality Improvement Physical Therapy Integration Hospitals 52

Home Health Care

OCTOBER 24, 2023

That’s what can help them thrive because, as you focus on those quality outcomes, the patient experience improves, obviously, their health improves, their satisfaction improves. I think that’s really the differentiator for a hospice or a home health organization.

Nursing 78

Nursing Integration Patient Experience Quality Assurance 78

Vie Healthcare

OCTOBER 4, 2023

Episode Introduction Justin shares the lightbulb moment that led to a change in his focus, the three keys to LifeMD’s success, and how compliance and mentality can improve the patient experience. There are three big things that I think a direct to patient telehealth company needs to be successful.

Doctors 52

Doctors Patient Experience Nursing Primary Care 52

Vie Healthcare

FEBRUARY 1, 2023

HeartFlow’s non-invasive, cutting edge technology aims to improve the patient experience and make cardiovascular care easier for physicians. 13:30 Invasive treatments impact the patient experience Lauren said that over half of patients undergo diagnostic cardiac catheterization unnecessarily.

Healthcare 52

Healthcare Patient Experience Hospitals Nursing 52

Osf Healthcare

MARCH 23, 2022

With help from OSF IT, emergency department physicians at OSF Saint Francis Medical Center and OSF Innovation, the company recently unveiled Exo Works™ to the world and introduced a mobile software to streamline the point-of-care ultrasound process.

Performance improvement 52

Performance improvement Patient Experience 52

Vie Healthcare

SEPTEMBER 23, 2022

In Episode 54 of The Healthcare Leadership Experience Jim Cagliostro is joined by Rex Hartman, Travel Nurse specializing in ICU, IR, Cath Lab, and Vascular Access, to discuss the reality of life as a Travel Nurse and the impact of the nursing shortage. Episode Introduction. The shortage of nurses in healthcare was exacerbated by Covid.

Nursing 52

Nursing Hospitals Healthcare Performance improvement 52

Vie Healthcare

SEPTEMBER 2, 2022

In Episode 53 of The Healthcare Leadership Experience Jim Cagliostro is joined by Creston Tate, DO, Medical Director of WellSpan Health Urgent Care to discuss the challenges of hiring healthcare workers in the wake of ‘’The Great Resignation.’’. Episode Introduction. Demand for urgent care has intensified since 2020. So moving on, Creston.

Urgent Care 52

Urgent Care Healthcare Nursing Performance improvement 52

Vie Healthcare

JUNE 3, 2022

In Episode 47 of The Healthcare Leadership Experience, Lisa is joined by Jim Cagliostro, a Registered Nurse and VIE’s Clinical Operations Performance Improvement Expert. Training future leaders for healthcare: why a diploma in the patient experience can transform patient care. Episode Introduction.

Nursing 52

Nursing Prevention Healthcare Hospitals 52

Vie Healthcare

JUNE 19, 2024

She also highlights the barrier to healing created by the language of competition, how she found inspiration from the Princess of Wales, and why no patient should feel like they are a burden. Show Topics ‘’How is this the patient experience?’’ I was the only one in my family who was medically trained.

Healthcare 52

Healthcare Patient Experience Hospitals Nursing 52

Vie Healthcare

JULY 1, 2022

In this episode, Jim Cagliostro, VIE’s Clinical Operations Performance Improvement Expert, interviewed Walter ‘’Buddy’’ Elliott to discuss the benefits of previous ‘’hands-on’’ nursing experience for nurse practitioners, the critical role they play in enhancing the patient experience, and the support they offer physicians.

Nursing 52

Nursing Healthcare Patient Experience Hospitals 52

Vie Healthcare

FEBRUARY 28, 2024

This show is sponsored by VIE Healthcare Consulting, a SpendMend company, which provides leading edge financial and operational consulting for hospitals, healthcare institutions, and other providers of patient care. We, at SpendMend, love helping hospital leaders uncover financial leakage and improve the patient experience.

Healthcare Analytics 98

Healthcare Analytics Healthcare Hospitals Accountability 98

Vie Healthcare

DECEMBER 13, 2023

You want the best for the patient experience. Like, you got the patient. You want the best of the patient, so patient experience. And Josh will probably direct this towards you, but our listeners know that I’m very passionate about the patient experience. You want quality care.

Doctors 52

Doctors Telemedicine Nursing Healthcare 52

Vie Healthcare

JULY 12, 2023

And as far as assigning or building patient engagement teams or patient engagement leaders, it’s part of the process, but it’s also a trap. I see this happen in healthcare organizations a lot with what is categorized under also patient experience, which is closely related to patient engagement.

Healthcare 52

Healthcare Nursing Patient Experience Hospitals 52

Vie Healthcare

FEBRUARY 22, 2023

I was traveling, I was doing a lot of performance improvement work, a lot of what you talk about on your podcast. I would work closely with our performance improvement teams. My contract grew from 12 contracts in one city to over 40 contracts across four states in the West.

Healthcare 52

Healthcare Nursing Doctors Performance improvement 52

Vie Healthcare

APRIL 24, 2024

This show is sponsored by VIE Healthcare Consulting, a SpendMend company, which provides leading- edge financial and operational consulting for hospitals, healthcare institutions, and other providers of patient care. We at SpendMend love helping hospital leaders uncover financial leakage and improve the patient experience.

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Healthcare Hospitals Process improvement Ambulatory Care 98