Healthcare It News

NOVEMBER 3, 2022

While healthcare needs technology to drive heightened patient experiences, technology can be a hinderance to the clinician experience. In fact, more than half of clinicians feel overwhelmed by administrative burden and frustrated by the challenges of accessing a patient's clinical information.

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Healthcare It News

JUNE 9, 2023

"While organizations are counting on efficiency gains and prime customer satisfiers like convenience and greater access to health information and greater provider collaboration, the foundation of future customer experience initiatives must be built on delivering empathy at scale."

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Healthcare It News

MAY 1, 2024

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. What aspects of a hospital's or health system's patient experience can telemedicine touch? How exactly can telehealth improve these aspects of the patient experience?

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Telemedicine Patient Experience Integration Healthcare 345

Healthcare It News

DECEMBER 5, 2023

To better support personalized care, Qualtrics patient experience data will be integrated with Epic to flag potential problems or concerns for patients. "This partnership will allow healthcare providers to improve listening and deepen understanding with the intention of delivering a more holistic patient experience."

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Patient Experience Integration Healthcare Providers Healthcare 306

Healthcare It News

MARCH 26, 2024

Since the onset of the pandemic, patient experience scores from Press Ganey, a firm with more than 40 years of experience in patient experience, have taken a drastic dive – with much of the data pointing to staffing shortages and other challenges as key indicators of the decline in scores.

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Patient Experience Doctors Nursing Healthcare 328

Healthcare It News

FEBRUARY 23, 2024

Hospital and health system C-suite executives and health IT leaders know the patient experience is crucial to ongoing success in healthcare. This week's podcast looks at what's on the horizon for the patient experience and seeks to answer that question. The question is: How to continually improve it?

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HIT Consultant

JANUARY 8, 2025

Frank Fawzi, IntelePeer CEO In todays digital-first world, AI-powered automation is redefining how we approach both customer and healthcare patient experiences. With the power to bridge the existing communication gaps in healthcare, AI technology is ensuring that patients receive the care and attention they deserve. The result?

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Patient Experience Healthcare Quality of Care Healthcare Providers 114

Healthcare It News

MARCH 7, 2023

Louis, Missouri, has a special patient experience project coinciding with the opening of the Mercy Center for Performance Medicine and Specialty Care. The organization is bringing new capabilities to improve patient experience, lower cost and improve outcomes. Mercy, a massive health system based in St.

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Patient Experience Integration Digital Care Hospitals 328

Fierce Healthcare

MAY 1, 2024

The latest batch of Hospital Safety Grades from independent watchdog The Leapfrog Group suggest that patients’ care experiences, which deteriorated during and since the pandemic, may finally be tur | New data from the watchdog reflecting CMS-reported patient safety measures show that hospitals are, on average, working their way back from patient experience (..)

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Patient Experience Hospitals Prevention Patient Safety 315

Healthcare It News

MARCH 17, 2023

In a sneak peek at athenahealth's plans for the HIMSS23 Conference and Exhibition this April, CEO Bob Segert said that a key highlight will be the company's focus on improving the patient creating a consumer-grade patient experience – including a showcase of new features.

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Patient Experience Doctors Integration Hospitals 331

Health Care Dive

SEPTEMBER 18, 2023

Find out how an NYC hospital system improved care, enhanced the patient experience and reduced admin staff workload by modernizing the check-in process.

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Patient Experience Hospitals 310

Healthcare It News

DECEMBER 7, 2023

Hospitals and health systems, especially larger ones, are using AI in myriad new ways – including leveraging it for improved patient experience, and for better patient engagement with the goal of reducing health inequities. How did you originally see AI being a fit for improving the patient experience?

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Patient Experience Prevention Hospitals Healthcare 334

Healthcare It News

AUGUST 4, 2022

Why do you believe healthcare provider organizations should embrace cloud technologies versus other technologies to tackle the issue of high call volumes and reimagine the patient and employee experience in this area? Furthermore, IVAs can verify a patient's identity using their unique voice print thanks to biometrics technology.

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Patient Experience Integration Healthcare Providers Healthcare 351

Healthcare It News

APRIL 3, 2024

"By enabling our care teams to care for more patients post-surgery in the ICU, we have been able to reduce the number of transfers to other facilities. "Also, we have improved our patient experience," she continued.

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Patient Experience Telemedicine Nursing Hospitals 325

Healthcare It News

JULY 11, 2024

An online community for atrial fibrillation will connect patients and caretakers with information on the disease and help to increase beneficial partnerships, says Jim Kaveney, founder of Unlimited Heart Health & Wellness.

Patient Experience 264

Patient Experience 264

Healthcare It News

APRIL 17, 2023

CT at the North Building, Level 3, Hall B, Booth 8300-8313, Patient Engagement 365. Rebecca Stametz will offer more detail in the HIMSS23 session "Geisinger's Journey with Digital Whiteboards: Measuring the Impact." " It is scheduled for Thursday, April 20, at 10:15 a.m. -

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Patient Experience 330

Healthcare It News

MARCH 1, 2024

Ahead of HIMSS24, they discuss their upcoming book, "Diagnosed," which is written for patients navigating their care journey, and preview an accompanying white paper designed to help IT leaders create intuitive and empathetic patient experiences.

Patient Experience 278

Patient Experience 278

Healthcare It News

DECEMBER 16, 2024

For hospitals to fully understand the patient experience, integration of the clinical, financial and communications sides of the patient journey is needed, according to Kelly Arduino, Healthcare Industry Leader at Wipfli. The electronic health record has the clinical side covered, and the majority of hospitals have an EHR.

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Patient Experience Integration Hospitals Healthcare 246

Healthcare It News

FEBRUARY 16, 2023

Enterprise Taxonomy: Node settings: Exclude from Accelerate RSS feed

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Patient Experience 311

Health Care Dive

MAY 20, 2024

UPshow CONNECT is a patient engagement platform that leverages ChromeOS. It enhances the patient experience, boosts brand reputation and offers seamless integration for individual clinics and the corporate office.

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Patient Experience Integration 246

Medbridge Education

NOVEMBER 7, 2024

It’s not that patients no longer value in-person care; on the contrary—they simply want the fast connection and engagement that […] The post What Do Patients Want from Digital Care? 4 Difference Makers That Improve the Patient Experience appeared first on MedBridge Blog.

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Patient Experience Digital Care Healthcare Providers Healthcare 102

Healthcare It News

NOVEMBER 14, 2023

"In gastroenterology, where access and cost have become the focus of health plans, hybrid collaboration enables multidisciplinary care, standardized outcome measurement and an exemplary patient experience.

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Patient Experience Telemedicine Prevention Clinical Practice 317

Meditech

FEBRUARY 11, 2025

Patients have always been at the heart of our mission here at MEDITECH. While our patient portal has always been focused on the patient, weve taken it to the next level with enhanced accessibility , intuitive features such as a current stay dashboard, and continued convenient access through our MHealth app.

Patient Experience 109

Patient Experience 109

Fierce Healthcare

JANUARY 16, 2024

Innovaccer, maker of digital tools for providers, has acquired Cured, a digital marketing and customer relationship management [CRM] platform. | The strategic purchase adds more than 20 health systems and first-time digital health clients to Innovaccer’s current portfolio of customers.

Patient Experience 314

Patient Experience 314

Healthcare It News

FEBRUARY 11, 2025

Sponsor: ServiceNow Primary topic: Patient Engagement Topic: Artificial Intelligence Patient Engagement Resource Central: White Papers External url: [link] Thumbnail: Body: Sponsor: ServiceNow Enterprise Taxonomy: AI Analytics Short Headline: Drive efficiencies and improve patient experiences with AI Region Tag: Global Edition Node settings: Exclude (..)

Patient Experience 168

Patient Experience 168

Healthcare It News

OCTOBER 12, 2024

We spoke with him about what he sees as the problem with the patient experience , his suggestion that it is necessary for providers to adopt digital tools, what may happen if hospitals and health systems embrace digital tools on the patient side, and an example of a common patient process today versus how it would go in a highly digital environment.

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Healthcare Patient Experience Accountability Hospitals 306

Healthcare It News

NOVEMBER 21, 2024

Oklahoma Heart Hospital was founded in 2002 with the idea of being something truly different – an all-digital hospital with a heavy focus on the patient experience and the latest automation that would change the way healthcare is delivered. Patients are happy. Patients' families are happy. It has succeeded.

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Hospitals Patient Experience Nursing Doctors 279

Healthcare It News

JANUARY 21, 2025

Henriksen emphasized, “Stay focused on how the patient experiences care while providing that care at a lower cost with higher quality.” ” Healthcare organizations already have strong foundations in IT governance, privacy, security and user experience.

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Healthcare Patient Experience Integration Hospitals 320

HIT Consultant

FEBRUARY 28, 2025

Bill Bruno, CEO at Celebrus Patient experience (PX) in healthcare is a crucial factor in engagement, compliance, and operational efficiency. But as digital interactions increasingly shape how patients access and navigate care, healthcare providers are rethinking their strategies.

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Patient Experience Healthcare Providers Healthcare Physical Therapy 59

Healthcare It News

FEBRUARY 20, 2025

Second, patients will be looking for health systems that support them holistically as they increasingly understand the power of their health data, both in terms of its predictive capabilities and its ability to personalize treatment plans.

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Patient Experience Healthcare Providers Primary Care Health Data 246

HIT Consultant

MARCH 3, 2025

The future of ORs hinges on efficiency, patient experience, and access, driven by artificial intelligence (AI) and smart design. By prioritizing workflow optimization, cutting-edge technology, and patient access, hospitals can elevate the standard of care while enhancing operational sustainability.

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Patient Experience Hospitals Integration Patient Safety 52

Healthcare It News

MARCH 5, 2025

Using EHR data in the rule section configuration of the patient experience platform, Mitchell said Advocate's pediatric use case shows that integration can get the right information to the right patient at the right time – without doctors having to trigger and manage the flow of information to each patient.

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Physical Therapy Doctors Patient Experience Integration 237

Health Care Dive

FEBRUARY 18, 2025

How a hospital with one of the busiest ERs in the nation is integrating data across sources to improve care.

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Patient Experience Integration Hospitals 193

Healthcare It News

OCTOBER 31, 2024

"We believe that by working together and leveraging these groundbreaking AI enhancements, we can improve patient outcomes, reduce physician burnout and transform the patient experience," Girish Navani, CEO and cofounder of eClinicalWorks, said in a statement.

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Hospitals Integration Patient Experience Healthcare 312

Healthcare It News

OCTOBER 14, 2024

As the population ages and life expectancy increases, delivering high-quality care that achieves optimal health outcomes, enhances patient experiences, and reduces costs is essential for the future of healthcare in the U.S. How will outcomes improve with the addition of these healthcare technologies?

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Hospitals Doctors Patient Experience Hospice Care 279

p3care

DECEMBER 18, 2024

This is how a good patient experience is fortified which warrants an unbreakable trust in the medical practice. In return, it establishes a loyalty streak that benefits patients and healthcare providers in the long run. At P3Care, experienced billers follow each step closely to provide an errorless billing process.

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Healthcare Providers Healthcare Regulations Accountability 258