Healthcare It News

JUNE 9, 2023

"While organizations are counting on efficiency gains and prime customer satisfiers like convenience and greater access to health information and greater provider collaboration, the foundation of future customer experience initiatives must be built on delivering empathy at scale."

Patient Experience 278

Patient Experience Integration Healthcare 278

Healthcare It News

NOVEMBER 3, 2022

While healthcare needs technology to drive heightened patient experiences, technology can be a hinderance to the clinician experience. In fact, more than half of clinicians feel overwhelmed by administrative burden and frustrated by the challenges of accessing a patient's clinical information.

Patient Experience 348

Patient Experience Integration Healthcare Healthcare Providers 348

Healthcare It News

APRIL 3, 2024

"By enabling our care teams to care for more patients post-surgery in the ICU, we have been able to reduce the number of transfers to other facilities. "Also, we have improved our patient experience," she continued.

Patient Experience 286

Patient Experience Telemedicine Nursing Hospitals 286

HIT Consultant

NOVEMBER 14, 2024

AI is at the forefront of revolutionizing healthcare, blending data analytics, user-centric innovations, and advanced technology to reshape traditional health management and personalize the patient experience. So how is AI influencing personalization and changing healthcare providers’ approach to patient care?

Patient Experience 119

Patient Experience Healthcare Integration Prevention 119

Health Care Dive

MAY 20, 2024

UPshow CONNECT is a patient engagement platform that leverages ChromeOS. It enhances the patient experience, boosts brand reputation and offers seamless integration for individual clinics and the corporate office.

Patient Experience 246

Patient Experience Integration 246

Healthcare It News

DECEMBER 7, 2023

Hospitals and health systems, especially larger ones, are using AI in myriad new ways – including leveraging it for improved patient experience, and for better patient engagement with the goal of reducing health inequities. How did you originally see AI being a fit for improving the patient experience?

Patient Experience 297

Patient Experience Prevention Hospitals Healthcare 297

Healthcare It News

JULY 11, 2024

An online community for atrial fibrillation will connect patients and caretakers with information on the disease and help to increase beneficial partnerships, says Jim Kaveney, founder of Unlimited Heart Health & Wellness.

Patient Experience 202

Patient Experience 202

Healthcare It News

MARCH 17, 2023

In a sneak peek at athenahealth's plans for the HIMSS23 Conference and Exhibition this April, CEO Bob Segert said that a key highlight will be the company's focus on improving the patient creating a consumer-grade patient experience – including a showcase of new features.

Patient Experience 314

Patient Experience Doctors Integration Hospitals 314

Fierce Healthcare

AUGUST 24, 2023

Though hospitals’ patient experience scores broadly suffered during the COVID-19 pandemic, the “unprecedented” declines were greatest among facilities that were already facing staffing issues prior | Patient experience score declines were steepest among facilities already understaffed or poorly rated, though no hospital exited 2021 with their HCAHPS (..)

Patient Experience 245

Patient Experience Hospitals 245

Healthcare It News

MARCH 7, 2023

Louis, Missouri, has a special patient experience project coinciding with the opening of the Mercy Center for Performance Medicine and Specialty Care. The organization is bringing new capabilities to improve patient experience, lower cost and improve outcomes. Mercy, a massive health system based in St.

Patient Experience 267

Patient Experience Integration Digital Care Hospitals 267

Healthcare It News

MARCH 1, 2024

Ahead of HIMSS24, they discuss their upcoming book, "Diagnosed," which is written for patients navigating their care journey, and preview an accompanying white paper designed to help IT leaders create intuitive and empathetic patient experiences.

Patient Experience 209

Patient Experience 209

Healthcare It News

JUNE 4, 2024

Sponsor: ServiceNow Primary topic: Artificial Intelligence Topic: Artificial Intelligence Clinical Patient Engagement Resource Central: White Papers External url: [link] Thumbnail: Body: Sponsor: ServiceNow Enterprise Taxonomy: Short Headline: Drive efficiencies and improve patient experiences with AI Region Tag: Global Edition Node settings: Exclude (..)

Patient Experience 183

Patient Experience 183

Healthcare It News

DECEMBER 15, 2022

Matthew Gitelis, CEO of PatientIQ, a health IT company deriving insights from patient-reported outcomes data, has some thoughts about healthcare information technology in 2023. For one, that patient experience will be king in the year ahead. You predict the patient experience will be king in 2023. Why and how?

Patient Experience 267

Patient Experience Healthcare Analytics Quality Improvement Healthcare 267

Healthcare It News

OCTOBER 5, 2021

At Innovaccer, we recognized that basing patient engagement on a transactional “customer relationship model” will never provide the context that’s essential for holistic care delivery and a holistic patient experience. David Nace, MD, Innovaccer’s Chief Medical Officer.

Patient Experience 314

Patient Experience Healthcare Integration 314

Healthcare It News

AUGUST 4, 2022

Why do you believe healthcare provider organizations should embrace cloud technologies versus other technologies to tackle the issue of high call volumes and reimagine the patient and employee experience in this area? Furthermore, IVAs can verify a patient's identity using their unique voice print thanks to biometrics technology.

Patient Experience 327

Patient Experience Integration Healthcare Providers Healthcare 327

Fierce Healthcare

AUGUST 6, 2024

These advances in digital health solutions are the answer to a better patient experience cbroadwell Tue, 08/06/2024 - 07:50

Patient Experience 176

Patient Experience 176

Healthcare It News

JUNE 15, 2022

Feature More than ever before, healthcare organizations are working harder to prioritize the patient experience. Mere "patient engagement" isn't enough anymore. Health IT and racial justice: Expanding access, ending disparities, empowering communities. Health IT Investment: The Next Five Years.

Patient Experience 210

Patient Experience Telemedicine Hospitals Population Health 210

Healthcare It News

DECEMBER 16, 2021

" The panel, moderated by Rebekah Angove, vice president of evaluation and patient experience at the Patient Advocate Foundation, noted that AI is already affecting patients both directly and indirectly. In ideal scenarios, for example, it's empowering doctors to spend more time with individuals.

Patient Experience 340

Patient Experience Life Sciences Doctors Integration 340

Healthcare Success

MAY 9, 2022

In this blog post, you’ll learn: Why QR codes have made a comeback, When to use them, And, 8 ways to improve the patient experience and drive leads with QR codes. . Before we dive in, let’s discuss QR codes related to patient privacy and HIPAA compliance. . A Note of Caution. Onward to the benefits.

Patient Experience 283

Patient Experience Doctors Healthcare Providers Hospitals 283

Healthcare It News

AUGUST 3, 2023

While it had the Press Ganey tool that provides the health system with a mechanism to obtain feedback about the patient experience, the tool did not tell staff patient feelings or experiences with inequitable care and treatment. "Press Ganey's tool does address whether a patient is discriminated against.

Patient Experience 195

Patient Experience Patient Safety Hospitals Healthcare 195

Fierce Healthcare

JANUARY 16, 2024

Innovaccer, maker of digital tools for providers, has acquired Cured, a digital marketing and customer relationship management [CRM] platform. | The strategic purchase adds more than 20 health systems and first-time digital health clients to Innovaccer’s current portfolio of customers.

Patient Experience 317

Patient Experience 317

Healthcare Success

JUNE 23, 2023

As patient expectations continue to evolve, the need for thoughtful environmental designs that prioritize peace, tranquility, and healing cannot be overstated—they play a vital role in patient experiences and the perception of overall quality of care. How can we help patients more easily navigate the space?

Patient Experience 144

Patient Experience Healthcare Patient Safety Quality of Care 144

HIT Consultant

AUGUST 29, 2024

Patients embrace artificial intelligence for administrative tasks, sensitive health queries, and communications, but desire a human touch for medical advice The survey findings highlight the growing optimism about AI in healthcare and the potential for AI to transform the patient experience.

Patient Experience 98

Patient Experience Life Sciences Integration Healthcare Providers 98

Healthcare It News

NOVEMBER 14, 2023

"In gastroenterology, where access and cost have become the focus of health plans, hybrid collaboration enables multidisciplinary care, standardized outcome measurement and an exemplary patient experience.

Patient Experience 266

Patient Experience Telemedicine Prevention Clinical Practice 266

Healthcare It News

AUGUST 31, 2021

Aspire Indiana Health, based in Noblesville, prioritizes the patient experience in all of its implemented workflows and systems. A patient's journey can be complex, and certainly varies, but staff members believe it is their inherent duty to support each unique patient journey to the best of their ability.

Patient Experience 300

Patient Experience Integration Primary Care Healthcare Providers 300

Healthcare It News

APRIL 17, 2023

CT at the North Building, Level 3, Hall B, Booth 8300-8313, Patient Engagement 365. Rebecca Stametz will offer more detail in the HIMSS23 session "Geisinger's Journey with Digital Whiteboards: Measuring the Impact." " It is scheduled for Thursday, April 20, at 10:15 a.m. -

Patient Experience 263

Patient Experience 263

Fierce Healthcare

FEBRUARY 28, 2023

Proof is in the HCAHPS Scores: Here’s How Health Ed Improves Patient Experience mteefey Tue, 02/28/2023 - 16:09

Patient Experience 228

Patient Experience 228

Healthcare It News

JUNE 2, 2022

On the other hand, communication lapses always result in poor patient experience, leading to a degradation in patient loyalty over time. "In the world of pre- and post-care patient engagement, nothing else matters if you can't get in touch with the patient," he continued.

Patient Experience 294

Patient Experience Integration Prevention Healthcare 294

Medbridge Education

NOVEMBER 7, 2024

It’s not that patients no longer value in-person care; on the contrary—they simply want the fast connection and engagement that […] The post What Do Patients Want from Digital Care? 4 Difference Makers That Improve the Patient Experience appeared first on MedBridge Blog.

Patient Experience 102

Patient Experience Digital Care Healthcare Providers Healthcare 102

HIT Consultant

NOVEMBER 22, 2024

What You Should Know: – Willowglade Technologies ®, provider of the only Unified Digital Patient Experience™ Platform available to oncology practices nationwide, announced a new partnership with Flatiron Health, a leading healthtech company dedicated to expanding the possibilities of point of care solutions in oncology.

Patient Experience 52

Patient Experience Integration 52

HIT Consultant

NOVEMBER 26, 2024

However, in the fast-paced hospital environment, particularly in the Emergency Department (ED), maintaining patient comfort can be challenging. Effective patient experiences also require swift, efficient communication that keeps patients well-informed about their care.

Patient Experience 52

Patient Experience Hospitals Nursing Integration 52

Health Care Dive

MAY 10, 2022

Patients reported issues with hospital staff responsiveness and said their experiences with care transitions out of a hospital setting worsened considerably during the pandemic, according to the watchdog.

Patient Experience 315

Patient Experience Care Transition Hospitals 315

Healthcare It News

APRIL 18, 2022

Patient experience and access, along with provider efficiency, were areas Baptist wanted to improve – to ensure the virtual tools it had were helping to meet its overall goals around care delivery, and to ensure it was providing innovative quality care to meet community needs. THE PROBLEM. " Dr. Brett A.

Patient Experience 288

Patient Experience Telemedicine Urgent Care Integration 288

Healthcare It News

MARCH 28, 2022

Sponsor: Arbela Primary topic: Patient Engagement Topic: Patient Engagement Resource Central: On Demand Webinars External url: [link] Thumbnail: Body: Enterprise Taxonomy: Short Headline: How to enhance the patient experience using technology by driving business insights Region Tag: Global Edition Node settings: Exclude from Accelerate RSS feed

Patient Experience 184

Patient Experience 184

HIT Consultant

SEPTEMBER 20, 2024

the nation’s largest healthcare performance improvement company, and Qualtrics , the leader and creator of the experience management category, today announced an innovative strategic partnership to employ experience metrics to transform the way healthcare organizations measure and improve performance.

Patient Experience 52

Patient Experience Performance improvement Integration Healthcare 52

Healthcare It News

FEBRUARY 28, 2024

It is consolidating its contact centre functionalities across sites in Australia and Europe.

Patient Experience 214

Patient Experience 214