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AI-powered process improvement shows big patient experience ROI

Healthcare It News

"The genesis of our process improvement work and the focus and goal of our process improvement is to improve the patient experience, reduce anxiety and fear, and ultimately improve psychological readiness for surgery," said Anita H.

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HIMSSCast: A consultant's counsel on efficiency, patient experience, workflow, AI and more

Healthcare It News

Harnessing several technologies, he was able to expeditiously complete a first-phase framework to help with redesigning the medical center's patient experience. Talking points: How Whelchel's clinical experience shaped his approach to improving healthcare efficiency. How to properly evaluate AI technologies?

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Telemedicine, enabled with responsible AI, can improve the patient experience

Healthcare It News

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. What aspects of a hospital's or health system's patient experience can telemedicine touch? How exactly can telehealth improve these aspects of the patient experience?

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Keys to improving the patient experience, from the experts

Healthcare It News

Since the onset of the pandemic, patient experience scores from Press Ganey, a firm with more than 40 years of experience in patient experience, have taken a drastic dive – with much of the data pointing to staffing shortages and other challenges as key indicators of the decline in scores.

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Rush Memorial's virtual ICU reduces transfers, boosts patient experience

Healthcare It News

Physicians and nurses were only able to provide ICU care on a part-time basis. THE PROBLEM This was something staff was looking into even before COVID, as they were thinking about what was best for their patients and their families when it comes to being admitted to the hospital.

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Leveraging the cloud and AI to transform the patient experience

Healthcare It News

Why do you believe healthcare provider organizations should embrace cloud technologies versus other technologies to tackle the issue of high call volumes and reimagine the patient and employee experience in this area? Furthermore, IVAs can verify a patient's identity using their unique voice print thanks to biometrics technology.

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Which organizational factors can reduce pediatric nurse burnout?

Healthcare It News

A new study, led by health policy researchers from Rand Corporation, and funded by the Agency for Healthcare Research and Quality, surveyed pediatric nurses at an urban children's hospital to assess the factors that may or may not be contributing to feelings of burnout. WHY IT MATTERS. THE LARGER TREND.

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