What Would Healthcare Feel Like If It Acted Like Supermarkets – the 2018 Temkin Experience Ratings
Health Populi
APRIL 9, 2018
Among the 14 health plans Temkin considered, Tricare earned the top place for customer experience in the industry. Most of the industry segments that have higher rankings in the Temkin study are already working adjacent to health/care. Blue Cross Blue Shield of New Jersey ranked second among the plans. Postal Service.
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