Medical Services Quality Assurance Urgent Care 
Sequence Health
JANUARY 2, 2023
A well-managed medical call center will also be able to track average wait times and provide quality assurance that your patient’s needs are being addressed promptly. 24/7 Availability and Support Mitigating after-hour calls is another benefit of having a medical call center.
Sequence Health
NOVEMBER 11, 2024
In healthcare, understanding the difference between a medical call center and an emergency dispatch center is essential. Medical call centers focus on enhancing patient support, engagement, and non-urgent care coordination. In contrast, emergency dispatch centers handle immediate, life-threatening emergencies.
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