Remove Medical Services Remove Patient Experience Remove Primary Care
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Patients benefit from AI-powered care navigator at Columbia Memorial Health

Healthcare It News

Patients would look for their symptoms on Google and seek care at other hospitals and health systems in the region that had a stronger digital presence. PROPOSAL So CMH launched a digital front-door patient experience project, powered by artificial intelligence. Convert online traffic into qualified patient leads.

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Expert offers in-depth look at conversational AI and its vendors

Healthcare It News

The technology is being used in healthcare for such things as patient chatbots, medical triaging and patient support, patient data management and access, and access to medical services. Access to medical services.

Nursing 360
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Zoom is helping MaineGeneral Health boost its telehealth success

Healthcare It News

We then made the business case to pilot switching existing services over to Zoom, including all primary care practices. We have since transitioned all synchronous “virtual visit” telehealth services to Zoom. Volumes have continued to rise since we shifted all services.

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NYC Health + Hospitals keeps patients out of ER with virtual urgent care

Healthcare It News

During the peak of the pandemic, along with other New York City health systems, NYC Health + Hospitals launched a 911 call diversion intervention with the New York City Fire Department Bureau of Emergency Medical Services. The 911 call volumes surged from an average of just over 4,000 calls per day to more than 7,000 calls per day.

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Telehealth Use Among Older Americans: Growing Interest, Remaining Concerns

Health Populi

The use of telehealth visits grew from 4% of older people having ever used virtual platforms by May 2019, to 30% of older patients using telehealth in June 2020. Among these visits, 76% were with a primary care provider, 32% with a specialty care provider, and 18% with a mental health provider, the study found.

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Primary Care in the U.S. – Still a Weak Backbone for the Health of Health Citizens

Health Populi

Thus, millions of Americans continue to lack access to primary care compared with peers in other nations, according to a report from The Commonwealth Fund. The 2022 Fund report, P rimary Care in High-Income Countries: How the U.S. primary care teams may be a function of underinvestment in certain types of social services.

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Why a Focus on Behavioral Health is Key to Improving Quality Measures

HIT Consultant

Since the passage of the Medicare Improvements for Patients & Providers Act in 2008, the U.S. healthcare system has been moving towards value-based care (VBC) which encourages health providers to improve care quality by reimbursing them based on successful outcomes rather than individual medical services.