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How AI Is Bringing Patient Experience Back to the Forefront for the Medical Community

HIT Consultant

Michael Zacharski, CEO of Brand Engagement Network (BEN) When it comes to the patient experience, time isn’t on our side. adults spend the equivalent of an entire workday each month coordinating care for themselves and/or their family, according to a Harris poll. What’s standing in the way? On the demand side, the U.S.

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OSF deploys care transition program, reduces readmission rate from 29% to 9%

Healthcare It News

Patients discharged from hospitals often were readmitted due to complications that could have been prevented with better monitoring and more proactive management, said Matt Nieukirk, director of the SNF practice at OSF HealthCare. "All interventions and patient outcomes are thoroughly tracked and analyzed," he added.

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How virtual primary care can amplify value for providers and patients

Healthcare It News

You contend virtual primary care can amplify value in several ways. You contend virtual primary care can amplify value in several ways. First you suggest it can provide high-touch care coordination for preventive care, chronic condition management and mental health services. How, exactly?

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Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Health Populi

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. The post Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

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At Providence, RPM is improving patient health and reducing provider workload

Healthcare It News

"RPM provides a viable solution to improve patient care and outcomes, leverage team-based care, and maintain neutral workload for PCPs and care teams. "We knew this would lead to improved clinical outcomes and reduced total health expenditure for patients – and we were right," Cunningham noted.

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Why Patient Engagement Must Be at the Center of Value-Based Care

HIT Consultant

Value-based care seeks to improve health outcomes by leveraging the Quintuple Aim framework – focusing on the patient experience, population health success, cost reduction, team wellbeing, and health equity. Healthcare cannot be approached as a one-size-fits-all-all circumstance.

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14 Ways to Reduce Long Patient Wait Times

Healthcare Success

It is well-established that longer patient wait times negatively impact patient satisfaction , specifically regarding patient confidence (in the provider) and perceived quality of care. With recent advancements in technology and an explosion of non-urgent care options (e.g.,