Healthcare It News

APRIL 3, 2024

" MEETING THE CHALLENGE The virtual ICU enables the virtual providers to interact with patients via a telemedicine cart. The HITRUST-certified telemedicine carts have full zoom-tilt cameras and integrated stethoscopes, so the virtual providers are able to get all the inputs they need to care for the patient adequately.

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Healthcare It News

MARCH 17, 2023

In a sneak peek at athenahealth's plans for the HIMSS23 Conference and Exhibition this April, CEO Bob Segert said that a key highlight will be the company's focus on improving the patient creating a consumer-grade patient experience – including a showcase of new features.

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Healthcare It News

DECEMBER 7, 2023

Hospitals and health systems, especially larger ones, are using AI in myriad new ways – including leveraging it for improved patient experience, and for better patient engagement with the goal of reducing health inequities. How did you originally see AI being a fit for improving the patient experience?

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Healthcare It News

MARCH 7, 2023

Louis, Missouri, has a special patient experience project coinciding with the opening of the Mercy Center for Performance Medicine and Specialty Care. The organization is bringing new capabilities to improve patient experience, lower cost and improve outcomes. Mercy, a massive health system based in St.

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Patient Experience Integration Digital Care Hospitals 264

Healthcare It News

AUGUST 4, 2022

Why do you believe healthcare provider organizations should embrace cloud technologies versus other technologies to tackle the issue of high call volumes and reimagine the patient and employee experience in this area? Furthermore, IVAs can verify a patient's identity using their unique voice print thanks to biometrics technology.

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Healthcare It News

DECEMBER 16, 2021

And as panelists noted during a HIMSS Machine Learning and AI for Healthcare Forum session this week, designing technology with the user in mind is a vital way to ensure tools become an integral part of workflow. "Big Tech has stumbled somewhat" in this regard, said Bill Fox, healthcare and life sciences lead at SambaNova Systems.

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Healthcare It News

OCTOBER 5, 2021

At Innovaccer, we recognized that basing patient engagement on a transactional “customer relationship model” will never provide the context that’s essential for holistic care delivery and a holistic patient experience. Innovaccer’s solution parts ways with tradition and transactional thinking.

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Patient Experience Healthcare Integration 311

Healthcare It News

JUNE 15, 2022

Feature More than ever before, healthcare organizations are working harder to prioritize the patient experience. Mere "patient engagement" isn't enough anymore. News The value of integrating in-person and virtual care The retail industry with its e-commerce boom has lessons to teach healthcare, says an innovation.

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Patient Experience Telemedicine Hospitals Population Health 207

HIT Consultant

AUGUST 21, 2023

Talkdesk Joins Epic’s Pals Program to Co-Innovation on Integrated Patient Experience SolutionsWhat You Should Know: – Talkdesk®, Inc., It gives providers a comprehensive tool for managing patient interactions, maximizing efficiency, empowering staff, and improving patient experience.

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Healthcare It News

JUNE 2, 2022

On the other hand, communication lapses always result in poor patient experience, leading to a degradation in patient loyalty over time. "In the world of pre- and post-care patient engagement, nothing else matters if you can't get in touch with the patient," he continued. MEETING THE CHALLENGE.

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Patient Experience Integration Prevention Healthcare 291

HIT Consultant

AUGUST 29, 2024

Patients embrace artificial intelligence for administrative tasks, sensitive health queries, and communications, but desire a human touch for medical advice The survey findings highlight the growing optimism about AI in healthcare and the potential for AI to transform the patient experience.

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Healthcare It News

AUGUST 31, 2021

Aspire Indiana Health, based in Noblesville, prioritizes the patient experience in all of its implemented workflows and systems. A patient's journey can be complex, and certainly varies, but staff members believe it is their inherent duty to support each unique patient journey to the best of their ability.

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Patient Experience Integration Primary Care Healthcare Providers 297

Healthcare It News

JULY 3, 2023

"As a result, we needed to implement a more integrated telehealth solution that streamlined staff workflows and simplified the patient experience," explained Jake Haacker, CIO at Horizon Health Services. MEETING THE CHALLENGE With the EHR integration of telemedicine, all patient encounters now are in a single system.

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Fierce Healthcare

APRIL 8, 2024

Patient experience monitoring company Press Ganey has taken its data integration partnership with Epic a step further, unveiling Monday an additional collaboration focused on nursing-related safety | Indicators and outcomes logged in the EHR platform will be pulled into Press Ganey's National Database of Nursing Quality Indicators, which is used (..)

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Nursing Integration Patient Experience 221

HIT Consultant

NOVEMBER 22, 2024

What You Should Know: – Willowglade Technologies ®, provider of the only Unified Digital Patient Experience™ Platform available to oncology practices nationwide, announced a new partnership with Flatiron Health, a leading healthtech company dedicated to expanding the possibilities of point of care solutions in oncology.

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Healthcare It News

NOVEMBER 14, 2023

"Co-managed patient care is achieved through EHR and health information exchanges, as well as more traditional means of collaboration like provider-to-provider calls where discussion is warranted. This hybrid model has a purpose-built commitment to data sharing and integration."

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Patient Experience Telemedicine Prevention Clinical Practice 262

HIT Consultant

NOVEMBER 26, 2024

However, in the fast-paced hospital environment, particularly in the Emergency Department (ED), maintaining patient comfort can be challenging. Effective patient experiences also require swift, efficient communication that keeps patients well-informed about their care.

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Patient Experience Hospitals Nursing Integration 52

Healthcare It News

APRIL 18, 2022

Patient experience and access, along with provider efficiency, were areas Baptist wanted to improve – to ensure the virtual tools it had were helping to meet its overall goals around care delivery, and to ensure it was providing innovative quality care to meet community needs. THE PROBLEM. " ADVICE FOR OTHERS.

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Healthcare It News

MARCH 1, 2022

Instead of bouncing between applications, providers go to a single location to provide care and document a patient encounter, provide aftercare instructions, and view and share patient data, which is integrated into their main practice EMR and billing departments. Integrate with EMS systems allowing onsite care.

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Telemedicine Integration Hospitals Quality of Care 286

HIT Consultant

SEPTEMBER 20, 2024

. – The partnership will help organizations more deeply understand relationships between quality, safety, and patient experiences. This partnership aims to drive significant improvements in patient outcomes and operational efficiency by moving beyond traditional, siloed data measurement practices.

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Healthcare Success

NOVEMBER 27, 2023

digital, traditional, HCP referral, patient experience, PR, and branding). Dividing and Conquering Marketing Efforts With Doctors How can your organization avoid chaos and protect the integrity of your brand while giving doctors the flexibility to promote their business to their community? What Is Your Brand Strategy?

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Doctors Integration Healthcare Patient Experience 296

HIT Consultant

AUGUST 28, 2023

announced the release of two new display models for the healthcare industry , engineered to enhance the patient experience. It is also equipped with a business management suite for easy enrollment, configurations and welcoming messages for new patients. What You Should Know: Samsung Electronics Co.,

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Patient Experience Healthcare Integration Hospitals 98

HIT Consultant

DECEMBER 5, 2023

What You Should Know: – Qualtrics , the pioneer of experience management, and Epic , the leader in comprehensive health record (CHR) technology, have joined forces to revolutionize patient experience. Together, our collaboration will help members of the Epic community exceed patients’ evolving expectations.”

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Integration Patient Experience Healthcare Providers Healthcare 105

HIT Consultant

APRIL 21, 2022

What You Should Know: Today, NexHealth announced its $125M Series C funding, bringing the company’s valuation to $1B for its patient experience platform. The financing will fuel talent acquisition as well as the development of new platform features designed to streamline the patient experience. NexHealth API.

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Patient Experience Doctors Integration Healthcare 98

HIT Consultant

FEBRUARY 7, 2023

What You Should Know: – Memora Health , an intelligent platform for virtual care delivery and complex care management partners with Virtua Health , the largest health system in South Jersey, to streamline care delivery and improve the patient experience.

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Patient Experience Urgent Care Primary Care Integration 98

HIT Consultant

JULY 16, 2024

What You Should Know: – United Language Group (ULG) , a leading provider of language services, today announced a groundbreaking integration with Epic, the most widely used electronic health record (EHR) system in healthcare.

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Integration Patient Experience Quality of Care Regulations 96

Cloud Blogs

JANUARY 23, 2023

In this difficult environment, the most successful healthcare organizations are the ones that are driving digital transformation and tapping into innovative healthcare technology solutions to improve patient care. Elevate patient care by uncovering valuable data insights. As an organization, we deliver care, our product is care.

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Patient Experience Healthcare Healthcare Providers Health Technology 94

HIT Consultant

JANUARY 1, 2024

This encompasses a system’s entire digital footprint — website, integrations, back office, intranet and more — enabling it to anticipate technological and operational changes and iterate accordingly. Entities face a mix of legacy systems and inherent complexities that come with managing the patient experience.

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Healthcare It News

FEBRUARY 17, 2022

"Quickly, Yosi Health engineers were able to leverage our existing EHR integration into a new integration with a HIPAA-compliant telemedicine platform," he continued. This fit seamlessly into the already established Yosi pre-registration systems, and continued to fully integrate with the practice's patient database.

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Isabel Healthcare Blog

OCTOBER 22, 2021

Join your HCIC colleagues for an exclusive look at measurable consumer engagement, patient access and labor productivity gains using chat in a complex health system. In 76 days, the MedChat pilot generated 7,000 chats, half of which were new patients and 90% were fulfilled using chatbots and AI without agent assistance required at all.

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HIT Consultant

JANUARY 20, 2022

an EverHealth® solution that is developing an essential platform and services for modern medical practices, today announced an integration partnership with Solv , an app that delivers everyday healthcare on-demand, equipping providers with the technology they need to improve patient access to quality healthcare, virtually or in person.

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HIT Consultant

FEBRUARY 14, 2023

Based on learnings from my 30+ year career in healthcare and from my current work guiding the world’s leading healthcare brands to improve their patient experiences, below are steps that healthcare organizations can follow to enhance patient experiences and overall trust during recurring cycles of seasonal sickness. #1:

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Patient Experience Healthcare Integration 98

HIT Consultant

MARCH 8, 2024

What You Should Know: – Genesys ®, a provider of cloud-based experience orchestration solutions powered by AI, has announced a strategic integration with Epic to enhance patient communication and care experiences. Additionally, six of the top ten US health systems rely on Genesys to enhance the patient experience.

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Integration Healthcare Providers Patient Experience Healthcare 98

Sequence Health

MARCH 6, 2024

By matching patient needs with agent expertise and language proficiency, healthcare call centers can greatly improve FCR rates. Access to Information Immediate access to comprehensive patient information and healthcare data is vital for first call resolution.

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Patient Experience Integration Healthcare 52

HIT Consultant

APRIL 17, 2023

What You Should Know: Rimidi , a leading clinical management platform designed to optimize clinical workflows, enhance patient experiences and achieve quality objectives, today announced the company is now integrated with MEDITECH Greenfield. Specifically, the integration:

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Integration Patient Experience Healthcare 98

HIT Consultant

SEPTEMBER 20, 2024

What You Should Know: – Cardinal Health (NYSE: CAH) has announced a definitive agreement to acquire Integrated Oncology Network (ION), a physician-led independent community oncology network, for $1.115 billion in cash. Following the acquisition, ION practices will join Navista, Cardinal Health’s oncology practice alliance.

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HIT Consultant

MARCH 16, 2022

What You Should Know: – Nuance and Cerner announced that they have expanded their collaboration to integrate the Nuance® Dragon® Ambient eXperience™ (DAX™) system into the Cerner Millennium EHR.

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