Healthcare It News

JUNE 9, 2023

" In this HIMSSCast, Eaton explains what empathy at scale means, and details five steps provider organizations can take to deliver a better patient experience. Talking points: "Assess current customer experience competencies while examining the complete customer journey."

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Healthcare It News

FEBRUARY 23, 2024

Hospital and health system C-suite executives and health IT leaders know the patient experience is crucial to ongoing success in healthcare. This week's podcast looks at what's on the horizon for the patient experience and seeks to answer that question. The question is: How to continually improve it?

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Healthcare It News

AUGUST 4, 2022

Why do you believe healthcare provider organizations should embrace cloud technologies versus other technologies to tackle the issue of high call volumes and reimagine the patient and employee experience in this area? Furthermore, IVAs can verify a patient's identity using their unique voice print thanks to biometrics technology.

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Healthcare It News

DECEMBER 16, 2021

And as panelists noted during a HIMSS Machine Learning and AI for Healthcare Forum session this week, designing technology with the user in mind is a vital way to ensure tools become an integral part of workflow. "Big Tech has stumbled somewhat" in this regard, said Bill Fox, healthcare and life sciences lead at SambaNova Systems.

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Healthcare It News

MARCH 7, 2023

Louis, Missouri, has a special patient experience project coinciding with the opening of the Mercy Center for Performance Medicine and Specialty Care. The organization is bringing new capabilities to improve patient experience, lower cost and improve outcomes. Mercy, a massive health system based in St.

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Patient Experience Integration Digital Care Hospitals 328

Healthcare It News

MARCH 17, 2023

In a sneak peek at athenahealth's plans for the HIMSS23 Conference and Exhibition this April, CEO Bob Segert said that a key highlight will be the company's focus on improving the patient creating a consumer-grade patient experience – including a showcase of new features.

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Healthcare It News

JUNE 15, 2022

Feature More than ever before, healthcare organizations are working harder to prioritize the patient experience. Mere "patient engagement" isn't enough anymore. News The value of integrating in-person and virtual care The retail industry with its e-commerce boom has lessons to teach healthcare, says an innovation.

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Healthcare It News

OCTOBER 5, 2021

At Innovaccer, we recognized that basing patient engagement on a transactional “customer relationship model” will never provide the context that’s essential for holistic care delivery and a holistic patient experience. Innovaccer’s solution parts ways with tradition and transactional thinking.

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Healthcare It News

AUGUST 31, 2021

Aspire Indiana Health, based in Noblesville, prioritizes the patient experience in all of its implemented workflows and systems. A patient's journey can be complex, and certainly varies, but staff members believe it is their inherent duty to support each unique patient journey to the best of their ability.

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Patient Experience Integration Primary Care Healthcare Providers 321

Healthcare It News

DECEMBER 7, 2023

Hospitals and health systems, especially larger ones, are using AI in myriad new ways – including leveraging it for improved patient experience, and for better patient engagement with the goal of reducing health inequities. How did you originally see AI being a fit for improving the patient experience?

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Healthcare It News

APRIL 3, 2024

" MEETING THE CHALLENGE The virtual ICU enables the virtual providers to interact with patients via a telemedicine cart. The HITRUST-certified telemedicine carts have full zoom-tilt cameras and integrated stethoscopes, so the virtual providers are able to get all the inputs they need to care for the patient adequately.

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Healthcare It News

JUNE 2, 2022

On the other hand, communication lapses always result in poor patient experience, leading to a degradation in patient loyalty over time. "In the world of pre- and post-care patient engagement, nothing else matters if you can't get in touch with the patient," he continued. MEETING THE CHALLENGE.

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Healthcare It News

DECEMBER 16, 2024

For hospitals to fully understand the patient experience, integration of the clinical, financial and communications sides of the patient journey is needed, according to Kelly Arduino, Healthcare Industry Leader at Wipfli. The financial side is available in software called

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Health Care Dive

MAY 20, 2024

UPshow CONNECT is a patient engagement platform that leverages ChromeOS. It enhances the patient experience, boosts brand reputation and offers seamless integration for individual clinics and the corporate office.

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Patient Experience Integration 246

Healthcare It News

APRIL 18, 2022

Patient experience and access, along with provider efficiency, were areas Baptist wanted to improve – to ensure the virtual tools it had were helping to meet its overall goals around care delivery, and to ensure it was providing innovative quality care to meet community needs. THE PROBLEM. " ADVICE FOR OTHERS.

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Healthcare It News

JANUARY 21, 2025

Henriksen emphasized, “Stay focused on how the patient experiences care while providing that care at a lower cost with higher quality.” ” Healthcare organizations already have strong foundations in IT governance, privacy, security and user experience.

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Healthcare It News

JULY 3, 2023

"As a result, we needed to implement a more integrated telehealth solution that streamlined staff workflows and simplified the patient experience," explained Jake Haacker, CIO at Horizon Health Services. MEETING THE CHALLENGE With the EHR integration of telemedicine, all patient encounters now are in a single system.

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Healthcare It News

MARCH 5, 2025

" The non-profit health system – the third largest in the United States – chose Xealth to provide intelligent automation based on clinical workflows through its integration with its Epic electronic health records. "You don't have to go get in line" and the integration reduces IT lift, said Sheedy.

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Physical Therapy Doctors Patient Experience Integration 237

Healthcare It News

NOVEMBER 14, 2023

"Co-managed patient care is achieved through EHR and health information exchanges, as well as more traditional means of collaboration like provider-to-provider calls where discussion is warranted. This hybrid model has a purpose-built commitment to data sharing and integration."

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Patient Experience Telemedicine Prevention Clinical Practice 317

Healthcare It News

OCTOBER 31, 2024

Each week, more healthcare technology vendors add artificial intelligence enhancements to their products to optimize healthcare practice and provider efficiencies and personalize patient care. Practices and clinicians can switch seamlessly between models based on the individual needs and preferences, athena said.

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Hospitals Integration Patient Experience Healthcare 312

Healthcare It News

MARCH 1, 2022

Instead of bouncing between applications, providers go to a single location to provide care and document a patient encounter, provide aftercare instructions, and view and share patient data, which is integrated into their main practice EMR and billing departments. Integrate with EMS systems allowing onsite care.

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Telemedicine Integration Hospitals Quality of Care 299

Healthcare It News

FEBRUARY 20, 2025

Second, patients will be looking for health systems that support them holistically as they increasingly understand the power of their health data, both in terms of its predictive capabilities and its ability to personalize treatment plans. "As this trend comes to fruition, providers must adapt," she stated.

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Patient Experience Healthcare Providers Primary Care Health Data 246

Healthcare It News

JANUARY 3, 2025

Additionally, the ongoing transition to value-based care models emphasizes patient outcomes and cost-efficiency, making digital tools that empower patients to actively participate in their own care even more essential.

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Healthcare Providers Hospitals Healthcare Quality Improvement 325

Healthcare It News

FEBRUARY 17, 2022

"Quickly, Yosi Health engineers were able to leverage our existing EHR integration into a new integration with a HIPAA-compliant telemedicine platform," he continued. This fit seamlessly into the already established Yosi pre-registration systems, and continued to fully integrate with the practice's patient database.

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Primary Care Integration Telemedicine Patient Experience 264

Healthcare It News

JANUARY 27, 2025

" They'll explore how a lack of imaging data standardization across the integrated health system in recent decades have often hindered how and where patient care teams were able to view these images for care decisions. It's all then integrated with our electronic health record.

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Fierce Healthcare

APRIL 8, 2024

Patient experience monitoring company Press Ganey has taken its data integration partnership with Epic a step further, unveiling Monday an additional collaboration focused on nursing-related safety | Indicators and outcomes logged in the EHR platform will be pulled into Press Ganey's National Database of Nursing Quality Indicators, which is used (..)

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Healthcare It News

MARCH 7, 2025

"Identity data is the lifeblood throughout our ecosystem, from clinical operations to revenue cycle management to marketing, and we must be able to reconcile patient identities to work safely and efficiently and provide the best possible patient experiences.

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Remote Care Integration Primary Care Accountability 270

HIT Consultant

FEBRUARY 28, 2025

Bill Bruno, CEO at Celebrus Patient experience (PX) in healthcare is a crucial factor in engagement, compliance, and operational efficiency. But as digital interactions increasingly shape how patients access and navigate care, healthcare providers are rethinking their strategies.

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Patient Experience Healthcare Providers Healthcare Physical Therapy 59

HIT Consultant

MARCH 3, 2025

The future of ORs hinges on efficiency, patient experience, and access, driven by artificial intelligence (AI) and smart design. These innovations lower complication rates and enhance patient confidence in their care. This enhances workflow efficiency and minimizes delays, contributing to better patient outcomes.

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Patient Experience Hospitals Integration Patient Safety 52

Healthcare It News

FEBRUARY 28, 2025

But there are some challenges with VR: High costs of VR equipment and infrastructure Ensuring ease of use for patients and families unfamiliar with VR technology Balancing VR integration without overcomplicating the core functionality Q. Over time, it can uncover trends to enhance the app’s effectiveness and user experience.

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Hospitals Integration Nursing Patient Experience 233

Healthcare Success

NOVEMBER 27, 2023

digital, traditional, HCP referral, patient experience, PR, and branding). Dividing and Conquering Marketing Efforts With Doctors How can your organization avoid chaos and protect the integrity of your brand while giving doctors the flexibility to promote their business to their community? What Is Your Brand Strategy?

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Doctors Integration Healthcare Hospitals 283

Health Care Dive

FEBRUARY 18, 2025

How a hospital with one of the busiest ERs in the nation is integrating data across sources to improve care.

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Patient Experience Integration Hospitals 193

HIT Consultant

NOVEMBER 22, 2024

What You Should Know: – Willowglade Technologies ®, provider of the only Unified Digital Patient Experience™ Platform available to oncology practices nationwide, announced a new partnership with Flatiron Health, a leading healthtech company dedicated to expanding the possibilities of point of care solutions in oncology.

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Patient Experience Integration 52

Healthcare Success

DECEMBER 24, 2024

In 2025, its impact will be even greater, with an increased focus on personalized healthcare experiences, optimized search ads, and improved patient acquisition strategies. If integrated strategically, AI will unlock new growth opportunities and scale to meet tomorrows consumer demands.

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Healthcare It News

OCTOBER 14, 2024

As the population ages and life expectancy increases, delivering high-quality care that achieves optimal health outcomes, enhances patient experiences, and reduces costs is essential for the future of healthcare in the U.S. The MedWand also has an ultra high-definition camera to capture images of the throat, ears, nose, skin and more.

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Hospitals Doctors Patient Experience Hospice Care 279

Healthcare It News

APRIL 2, 2025

"Historically, SSM Health's online website experience was educational and informational. "While we had a strong presence digitally, our patient experience needed to improve to meet the needs of consumers, especially mobile users who account for about two-thirds of our traffic," he continued.

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Urgent Care Primary Care Accountability Doctors 237

Healthcare It News

NOVEMBER 3, 2023

THE PROBLEM "Our commitment to enhancing the patient experience is encapsulated in our initiative called Transforming Tomorrow," said Eric Carey, vice president and CIO at Valley Health System. Our strategic objective is to elevate the current quality and experience of patient care through the use of healthcare technology.

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Hospitals Patient Experience Nursing Integration 336