Healthcare It News

FEBRUARY 23, 2024

Hospital and health system C-suite executives and health IT leaders know the patient experience is crucial to ongoing success in healthcare. This week's podcast looks at what's on the horizon for the patient experience and seeks to answer that question. The question is: How to continually improve it?

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Healthcare It News

MARCH 17, 2023

In a sneak peek at athenahealth's plans for the HIMSS23 Conference and Exhibition this April, CEO Bob Segert said that a key highlight will be the company's focus on improving the patient creating a consumer-grade patient experience – including a showcase of new features.

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Healthcare It News

APRIL 3, 2024

" MEETING THE CHALLENGE The virtual ICU enables the virtual providers to interact with patients via a telemedicine cart. The HITRUST-certified telemedicine carts have full zoom-tilt cameras and integrated stethoscopes, so the virtual providers are able to get all the inputs they need to care for the patient adequately.

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Healthcare It News

AUGUST 31, 2021

Aspire Indiana Health, based in Noblesville, prioritizes the patient experience in all of its implemented workflows and systems. A patient's journey can be complex, and certainly varies, but staff members believe it is their inherent duty to support each unique patient journey to the best of their ability.

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Healthcare It News

JUNE 2, 2022

On the other hand, communication lapses always result in poor patient experience, leading to a degradation in patient loyalty over time. "In the world of pre- and post-care patient engagement, nothing else matters if you can't get in touch with the patient," he continued. MEETING THE CHALLENGE.

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Health Care Dive

MAY 20, 2024

UPshow CONNECT is a patient engagement platform that leverages ChromeOS. It enhances the patient experience, boosts brand reputation and offers seamless integration for individual clinics and the corporate office.

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Healthcare It News

DECEMBER 7, 2023

Hospitals and health systems, especially larger ones, are using AI in myriad new ways – including leveraging it for improved patient experience, and for better patient engagement with the goal of reducing health inequities. How did you originally see AI being a fit for improving the patient experience?

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Healthcare It News

MARCH 7, 2023

Louis, Missouri, has a special patient experience project coinciding with the opening of the Mercy Center for Performance Medicine and Specialty Care. The organization is bringing new capabilities to improve patient experience, lower cost and improve outcomes. Mercy, a massive health system based in St.

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Healthcare It News

DECEMBER 16, 2024

For hospitals to fully understand the patient experience, integration of the clinical, financial and communications sides of the patient journey is needed, according to Kelly Arduino, Healthcare Industry Leader at Wipfli. The financial side is available in software called

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Patient Experience Integration Hospitals Healthcare 187

Healthcare It News

MARCH 1, 2022

Instead of bouncing between applications, providers go to a single location to provide care and document a patient encounter, provide aftercare instructions, and view and share patient data, which is integrated into their main practice EMR and billing departments. Integrate with EMS systems allowing onsite care.

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Telemedicine Integration Hospitals Quality of Care 285

Healthcare It News

APRIL 18, 2022

Patient experience and access, along with provider efficiency, were areas Baptist wanted to improve – to ensure the virtual tools it had were helping to meet its overall goals around care delivery, and to ensure it was providing innovative quality care to meet community needs. THE PROBLEM. " ADVICE FOR OTHERS.

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Healthcare It News

JULY 3, 2023

"As a result, we needed to implement a more integrated telehealth solution that streamlined staff workflows and simplified the patient experience," explained Jake Haacker, CIO at Horizon Health Services. MEETING THE CHALLENGE With the EHR integration of telemedicine, all patient encounters now are in a single system.

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Healthcare It News

JUNE 15, 2022

Feature More than ever before, healthcare organizations are working harder to prioritize the patient experience. Mere "patient engagement" isn't enough anymore. News The value of integrating in-person and virtual care The retail industry with its e-commerce boom has lessons to teach healthcare, says an innovation.

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HIT Consultant

NOVEMBER 14, 2024

AI is at the forefront of revolutionizing healthcare, blending data analytics, user-centric innovations, and advanced technology to reshape traditional health management and personalize the patient experience. So how is AI influencing personalization and changing healthcare providers’ approach to patient care?

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Patient Experience Healthcare Integration Prevention 119

Fierce Healthcare

APRIL 8, 2024

Patient experience monitoring company Press Ganey has taken its data integration partnership with Epic a step further, unveiling Monday an additional collaboration focused on nursing-related safety | Indicators and outcomes logged in the EHR platform will be pulled into Press Ganey's National Database of Nursing Quality Indicators, which is used (..)

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Healthcare It News

NOVEMBER 14, 2023

"Co-managed patient care is achieved through EHR and health information exchanges, as well as more traditional means of collaboration like provider-to-provider calls where discussion is warranted. This hybrid model has a purpose-built commitment to data sharing and integration."

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Patient Experience Telemedicine Prevention Clinical Practice 238

Healthcare Success

NOVEMBER 27, 2023

digital, traditional, HCP referral, patient experience, PR, and branding). Dividing and Conquering Marketing Efforts With Doctors How can your organization avoid chaos and protect the integrity of your brand while giving doctors the flexibility to promote their business to their community? What Is Your Brand Strategy?

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Healthcare It News

FEBRUARY 17, 2022

"Quickly, Yosi Health engineers were able to leverage our existing EHR integration into a new integration with a HIPAA-compliant telemedicine platform," he continued. This fit seamlessly into the already established Yosi pre-registration systems, and continued to fully integrate with the practice's patient database.

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Primary Care Integration Telemedicine Patient Experience 188

HIT Consultant

AUGUST 29, 2024

Patients embrace artificial intelligence for administrative tasks, sensitive health queries, and communications, but desire a human touch for medical advice The survey findings highlight the growing optimism about AI in healthcare and the potential for AI to transform the patient experience.

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Healthcare It News

NOVEMBER 3, 2023

THE PROBLEM "Our commitment to enhancing the patient experience is encapsulated in our initiative called Transforming Tomorrow," said Eric Carey, vice president and CIO at Valley Health System. Our strategic objective is to elevate the current quality and experience of patient care through the use of healthcare technology.

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Hospitals Patient Experience Nursing Integration 275

Healthcare It News

NOVEMBER 29, 2021

"By fully addressing each patient's needs, we're making a deep impact on personalized patient care and satisfaction." "We started with Amwell by launching our patient app to enable virtual connections between our patients and their providers," Fu explained. " PROPOSAL.

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Telemedicine Patient Experience Integration Quality Improvement 304

Healthcare It News

JANUARY 23, 2023

Technology has became culturally accepted as an integral part of the patient experience as telemedicine gained popularity. As healthcare providers look ahead to 2023, being at the forefront of what's next in telehealth and strategically integrating the technology necessary to stay there may be critical to future success.

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Healthcare It News

NOVEMBER 21, 2023

Prisma Health, the largest nonprofit healthcare provider in South Carolina, says that by integrating digital patient communications, it's decreased no-shows to the tune of $4 million in savings within the first two years. "As a result - we’re seeing more and more patients show up for their appointments."

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Doctors Patient Experience Urgent Care Integration 270

Healthcare It News

JANUARY 19, 2024

After months of collaboration, Nuance's DAX Copilot is available for full Epic EHR integration, the company said Thursday. DAX Copilot securely drafts clinical notes and can record in-office and telehealth patient visits – with patient consent – directly in Epic's mobile application Haiku.

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Life Sciences Integration Patient Experience Healthcare 302

Healthcare It News

MARCH 5, 2024

WHY IT MATTERS EHR and PM vendors enable providers to seamlessly integrate their scheduling software with Zocdoc to surface their real-time appointment availability and facilitate instant online scheduling. Zocdoc said its marketplace aggregates real-time in-person or virtual care medical appointments across more than 250 specialties.

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Primary Care Integration Patient Experience Healthcare 257

Healthcare It News

JUNE 24, 2022

More about this episode: Patient experience: new perspectives on person-focused care. As crisis mode ends, hospitals renew focus on the patient experience. Cedars Sinai's real-time ER feedback platform helps improve patient satisfaction. Tech is poised to transform the pharmacy experience for patients.

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HIT Consultant

JANUARY 1, 2024

This encompasses a system’s entire digital footprint — website, integrations, back office, intranet and more — enabling it to anticipate technological and operational changes and iterate accordingly. Entities face a mix of legacy systems and inherent complexities that come with managing the patient experience.

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Patient Experience Healthcare Accountability Prevention 111

Healthcare It News

OCTOBER 27, 2021

Combining so many employer groups under one roof introduced complexity that required a solution – one that would be invisible to patients and physicians yet precisely support the nuances of different employer plans. The platform created bi-directional integration with the provider's athenahealth EHR.

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Primary Care Patient Experience Integration Prevention 279

Healthcare It News

FEBRUARY 28, 2023

With the Veris Cancer Care Platform, cancer care teams at the New Jersey Cancer Care, PA can now review patients' physiologic and clinical data in real time and deliver personalized care. More patients are scheduled for enrollment this week, she said.

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Integration Patient Experience Hospitals Prevention 292

HIT Consultant

DECEMBER 28, 2023

To reduce the number of no-shows, healthcare practices can integrate automated reminders into their patient communication strategy. Automatic emails and AI SMS messages notify patients of upcoming appointments without gluing staff to the phone all day. Physician practices need to work smarter, not harder.

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Patient Experience Prevention Integration Doctors 116

Healthcare It News

MARCH 6, 2024

Previously, Memorial's providers observed that relying on a third-party vendor solely for on-demand urgent care resulted in an inconsistent patient experience and raised concerns about quality due to limited data sharing. "Ensure the technology integrates seamlessly with your existing systems.

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Urgent Care Healthcare Primary Care Patient Experience 297

HIT Consultant

JULY 16, 2024

What You Should Know: – United Language Group (ULG) , a leading provider of language services, today announced a groundbreaking integration with Epic, the most widely used electronic health record (EHR) system in healthcare.

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Integration Patient Experience Quality of Care Regulations 96

Healthcare It News

FEBRUARY 27, 2023

Virtual care continues to transform traditional healthcare from a reactive, disease-focused model to a proactive, holistic system that is digitally integrated, patient-centric, and focused on personalized health and wellness. Reducing associated provider, payer and patient costs in value-based care arrangements.

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Telemedicine Urgent Care Primary Care Integration 310

Healthcare It News

MAY 21, 2024

Clear's HIPAA-compliant mobile check-in technology, successfully integrated with its Epic electronic health records at a pilot location, gives Wellstar Health System real-time identity verification that can reduce waiting room friction, the company says.

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Life Sciences Integration Accountability Patient Experience 297

Healthcare It News

FEBRUARY 14, 2023

Integrated Health Information Systems, Singapore's national healthcare technology agency, has collaborated with Google Cloud and Accenture to promote the development of data-driven applications to "deliver more high-quality and digital-first healthcare experiences."

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Healthcare It News

JANUARY 26, 2024

It has helped make the health system's complaints and grievances processes more reliable and improved process results for patients and employees. Complaints and grievances have also become a part of Stanford Healthcare's improvement efforts, said Alpa Vyas, vice president and chief patient experience officer.

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Patient Experience Prevention Hospitals Integration 209

Healthcare It News

APRIL 29, 2024

Salesforce for public health and other government agencies could integrate natural language processing to ease administrative burdens and generate richer case files. And DrFirst's integration with a medication management platform could speed up infusion and other medication approvals in more than 270 electronic health record systems.

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