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Human-centered AI can improve the patient experience

Healthcare It News

And as panelists noted during a HIMSS Machine Learning and AI for Healthcare Forum session this week, designing technology with the user in mind is a vital way to ensure tools become an integral part of workflow. "Big Tech has stumbled somewhat" in this regard, said Bill Fox, healthcare and life sciences lead at SambaNova Systems.

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Nuance AI copilot now fully embedded in Epic EHR

Healthcare It News

After months of collaboration, Nuance's DAX Copilot is available for full Epic EHR integration, the company said Thursday. DAX Copilot securely drafts clinical notes and can record in-office and telehealth patient visits – with patient consent – directly in Epic's mobile application Haiku.

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Wellstar Health adds secure check-in through Epic

Healthcare It News

Clear's HIPAA-compliant mobile check-in technology, successfully integrated with its Epic electronic health records at a pilot location, gives Wellstar Health System real-time identity verification that can reduce waiting room friction, the company says.

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AI Holds Promise for Improving Patient Experience, Survey Finds

HIT Consultant

Patients embrace artificial intelligence for administrative tasks, sensitive health queries, and communications, but desire a human touch for medical advice The survey findings highlight the growing optimism about AI in healthcare and the potential for AI to transform the patient experience.

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Contact centers – the perfect proving ground for AI in healthcare?

Healthcare It News

Patty Hayward, vice president and general manager for healthcare and life sciences at Talkdesk (in Booth 1991 at HIMSS24), said genAI has a clear and non-clinical use case in contact centers – which is perfect for healthcare since experts agree it's best to prove genAI in non-clinical settings first.

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A guide to healthcare digital transformation and the digital-first model

Healthcare It News

Which is why we sat down for a chat with Dr. Gauri Puri, chief business officer, healthcare and life sciences business unit, at WNS, a global business process management company that works with businesses across industries, including healthcare.

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11 Healthcare Marketing Predictions for 2025

Healthcare Success

In 2025, its impact will be even greater, with an increased focus on personalized healthcare experiences, optimized search ads, and improved patient acquisition strategies. If integrated strategically, AI will unlock new growth opportunities and scale to meet tomorrows consumer demands.