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Improving Patient Experience: 8 Overlooked Fundamentals

Readiness Rounds

Patient experience is a complex area, with some aspects going unnoticed and others not fully understood. Based on our extensive experience working with various hospitals, we wanted to share the important but often overlooked factors that have a big impact on both patient satisfaction and the overall experience.

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ACO Reporting- A Patient-Centered Approach

p3care

An ACO (Accountable Care Organization) works for the better care of patients. Consider it as a group that combines hospitals, doctors, and other healthcare specialists for the sake of providing healthcare and is a team in care decisions. For instance, patient and caregiver experience, care coordination, and patient safety.

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Improving HCAHPS: The Impact of Your Hospital Environment

Readiness Rounds

How Patient Satisfaction (HCAHPS) is Impacted by the Hospital’s Physical Environment Patient satisfaction and HCAHPS improvements go far beyond medical expertise or outcome. The hospital environment plays a pivotal role in shaping a patient's (and visitors) experience and overall satisfaction.

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Executive Leadership Rounds: 9 Steps to Improve HCAHPS + Staff Engagement & Retention

Readiness Rounds

In hospitals, where patient experience is important and quality of care is non-negotiable, a subtle yet profound practice has emerged as a catalyst for positive change: Executive Leadership Rounds. Unpacking Leadership Rounds: Leadership Rounds is a dynamic practice in hospitals that brings leaders, staff, and together.

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It’s Time to Give Patients “Admin Access” to Manage Their Healthcare

HIT Consultant

This convergence of negative patient experience scores, employee burnout, and lost revenue is, unsurprisingly, keeping hospital and health system leaders up at night. Yet there is a way to address the expectations of patients while reducing the excessive workload and administrative burden of health system staff.

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[Press Release] White Plains Hospital Pioneers First High Reliability Approach

Readiness Rounds

White Plains Hospital First in the Country To Adopt Innovative System-Wide Platform To Enhance Patient Safety, Experience, and Quality of Care. New Program Takes the Hospital’s Exceptional Care to the Next Level. In today’s healthcare marketplace, patients have a choice. About White Plains Hospital.

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[Press Release] White Plains Hospital Pioneers First High Reliability Approach

Readiness Rounds

White Plains Hospital First in the Country To Adopt Innovative System-Wide Platform To Enhance Patient Safety, Experience, and Quality of Care. New Program Takes the Hospital’s Exceptional Care to the Next Level. In today’s healthcare marketplace, patients have a choice. About White Plains Hospital.