Healthcare It News

MARCH 7, 2023

Louis, Missouri, has a special patient experience project coinciding with the opening of the Mercy Center for Performance Medicine and Specialty Care. The organization is bringing new capabilities to improve patient experience, lower cost and improve outcomes. Mercy, a massive health system based in St.

Patient Experience 326

Patient Experience Integration Digital Care Hospitals 326

Healthcare It News

JUNE 15, 2022

Feature More than ever before, healthcare organizations are working harder to prioritize the patient experience. From appointment booking to post-discharge follow-up, hospitals and health systems are striving to innovate and personalize the way people navigate their care journey. Health IT Investment: The Next Five Years.

Patient Experience 279

Patient Experience Telemedicine Hospitals Population Health 279

Healthcare It News

JANUARY 21, 2025

As the healthcare industry faces growing patient demand , artificial intelligence (AI) and automation are giving hospitals and health systems the opportunity to rethink how they deliver care. Henriksen emphasized, “Stay focused on how the patient experiences care while providing that care at a lower cost with higher quality.”

Healthcare 317

Healthcare Patient Experience Integration Hospitals 317

Healthcare It News

DECEMBER 7, 2023

Hospitals and health systems, especially larger ones, are using AI in myriad new ways – including leveraging it for improved patient experience, and for better patient engagement with the goal of reducing health inequities. How did you originally see AI being a fit for improving the patient experience?

Patient Experience 333

Patient Experience Prevention Hospitals Primary Care 333

Healthcare It News

DECEMBER 16, 2024

For hospitals to fully understand the patient experience, integration of the clinical, financial and communications sides of the patient journey is needed, according to Kelly Arduino, Healthcare Industry Leader at Wipfli. The financial side is available in software called

Patient Experience 246

Patient Experience Integration Hospitals Healthcare 246

Healthcare It News

JANUARY 3, 2025

Hospitals and health systems have been discussing digital-first patient engagement for a while now, but fewer organizations than you might think have made huge strides forward on that front. You cite digital-first patient engagement as a major issue for hospitals and health systems in 2025.

Healthcare Providers 324

Healthcare Providers Hospitals Healthcare Quality Improvement 324

Healthcare It News

FEBRUARY 28, 2025

So when MNGHA started developing a new virtual reality-enabled application – designed in alignment with Saudi Arabia's Digital Government Strategy (2023-2030) – that sought to help connect hospitalized inpatients with their distanced loved ones, "Bynahm" felt like the right name to choose for the app.

Hospitals 219

Hospitals Integration Nursing Patient Experience 219

Healthcare It News

MARCH 1, 2022

Instead of bouncing between applications, providers go to a single location to provide care and document a patient encounter, provide aftercare instructions, and view and share patient data, which is integrated into their main practice EMR and billing departments. Integrate with EMS systems allowing onsite care.

Telemedicine 296

Telemedicine Integration Hospitals Quality of Care 296

Healthcare It News

JUNE 24, 2022

She also recently had an extended hospital stay that gave her time to do some thinking about some ways patient-facing technologies could be tailored to enable a much more humane and comfortable experience for inpatients and the clinicians who care for them. As crisis mode ends, hospitals renew focus on the patient experience.

Hospitals 315

Hospitals Telemedicine Patient Experience Nursing 315

Healthcare It News

MAY 6, 2024

Blank Hospital is scheduled to open this September. It is one of the largest and most advanced pediatric hospitals in the world. Blank Hospital. What was the overarching health IT strategy that went into creating the hospital from the ground up? Blank Hospital opening in September. It cost more than $2 billion.

Hospitals 336

Hospitals Nursing Integration Healthcare 336

Healthcare It News

NOVEMBER 3, 2023

Valley Health System is constructing a new hospital in Paramus, New Jersey – presenting an opportunity to transform healthcare delivery for the surrounding communities. "This includes a video series aimed at educating both staff and the community about our transformative endeavors, benefiting both patients and staff alike.

Hospitals 336

Hospitals Patient Experience Nursing Integration 336

Healthcare It News

OCTOBER 14, 2024

As the population ages and life expectancy increases, delivering high-quality care that achieves optimal health outcomes, enhances patient experiences, and reduces costs is essential for the future of healthcare in the U.S. By that same year, 26% of the U.S. How will outcomes improve with the addition of these healthcare technologies?

Hospitals 276

Hospitals Doctors Patient Experience Hospice Care 276

Healthcare It News

SEPTEMBER 1, 2021

NYC Health + Hospitals is the largest safety net health system in the United States, serving more than one million patients annually, including the most vulnerable New Yorkers. "We want our patients to know that we will be available to them 24/7 for their physical, mental, emotional or other health needs they may have.

Urgent Care 355

Urgent Care Hospitals Telemedicine Integration 355

Healthcare It News

MARCH 16, 2023

Luke's Health System, an 11-hospital network based in Kansas City, Missouri, initiated its Hospital In Your Home care model in July 2022 to reduce costs, improve outcomes and enhance the patient experience. The HIYH model provided an opportunity to expand capacity without construction of new hospital beds.

Hospitals 295

Hospitals Tertiary Care Patient Experience Nursing 295

Healthcare It News

SEPTEMBER 24, 2023

Various capabilities have been incorporated into modern patient portals, including chatbots and digital twins, to maximise their potential for improving the patient experience. However, it may take a while for hospitals to apply the newer large language models to their patient portals.

Hospitals 333

Hospitals Doctors Process improvement Patient Experience 333

Healthcare It News

MARCH 7, 2025

Baptist Health, based in Jacksonville, Florida, is a faith-based, nonprofit health system comprising six hospitals with more than 1,100 beds, a cancer center, four satellite emergency departments, and more than 200 patient access points of care throughout northeast Florida and southeast Georgia.

Remote Care 243

Remote Care Integration Primary Care Accountability 243

HIT Consultant

MARCH 3, 2025

Bishan Nandy, Director of Hospital Administration at UI Health As healthcare evolves, operating rooms (ORs) are undergoing a profound transformation. The future of ORs hinges on efficiency, patient experience, and access, driven by artificial intelligence (AI) and smart design.

Patient Experience 52

Patient Experience Hospitals Integration Patient Safety 52

Health Care Dive

FEBRUARY 18, 2025

How a hospital with one of the busiest ERs in the nation is integrating data across sources to improve care.

Patient Experience 193

Patient Experience Integration Hospitals 193

Healthcare It News

JUNE 6, 2022

El Camino Hospital in Mountain View, California, is located near Silicon Valley, home to self-driving cars and robots that deliver food. Deborah Muro, CIO at El Camino Hospital, actually would receive calls from leaders of high-tech companies asking why the hospital had not adopted a tech-enabled care system. THE PROBLEM.

Hospitals 339

Hospitals Urgent Care Patient Experience Telemedicine 339

Healthcare It News

FEBRUARY 18, 2022

At Bumrungrad International Hospital, chief digital MarTech officer Wisut Ua-Anant has led the development of a comprehensive digital health application that brings the benefits of transformation directly to its Thai and international patients. The patient can also easily access their health information through the Application.

Hospitals 263

Hospitals Telemedicine Nursing Patient Experience 263

Healthcare Success

NOVEMBER 27, 2023

Some of the hospitals and multilocation practices that engage our agency have doctors, executives, investors, and other stakeholders aligned around their brand strategy and marketing plan. digital, traditional, HCP referral, patient experience, PR, and branding). However, others do not. What Is Your Brand Strategy?

Doctors 283

Doctors Integration Healthcare Hospitals 283

Healthcare Success

DECEMBER 24, 2024

In 2025, its impact will be even greater, with an increased focus on personalized healthcare experiences, optimized search ads, and improved patient acquisition strategies. If integrated strategically, AI will unlock new growth opportunities and scale to meet tomorrows consumer demands.

Healthcare 148

Healthcare Patient Experience Prevention Integration 148

Healthcare It News

SEPTEMBER 16, 2022

Srisawan Hospital, a private tertiary healthcare provider in Thailand, is stepping up on its digitalisation efforts to further raise its quality of care provision and hospital experience. It also partnered with InterSystems for the installation of the TrakCare unified hospital information system at its upcoming Bangkok branch.

Hospitals 246

Hospitals Healthcare Quality of Care Process improvement 246

HIT Consultant

FEBRUARY 14, 2025

What You Should Know: – Lincata , a provider of in-room connectivity solutions for healthcare launches LincTV, a groundbreaking device that transforms standard hospital televisions into interactive patient care hubs. Availability LincTV is available now in the Epic Toolbox under the “Bedside TV Hardware” category.

Integration 52

Integration Patient Experience Hospitals Nursing 52

Healthcare It News

NOVEMBER 3, 2022

Queensland Hospital and Health Services is expanding access to the Virtual Emergency Department service to all individuals in the state. ASX-listed pathology service provider Healius is replacing its range of old telephony and contact centre technologies with an integrated, cloud-based solution by RingCentral.

Telemedicine 326

Telemedicine Patient Experience Public Hospital Hospitals 326

Healthcare It News

FEBRUARY 28, 2023

With the Veris Cancer Care Platform, cancer care teams at the New Jersey Cancer Care, PA can now review patients' physiologic and clinical data in real time and deliver personalized care. More patients are scheduled for enrollment this week, she said. The government is also investing in precision oncology.

Integration 355

Integration Hospitals Patient Experience Prevention 355

Healthcare It News

OCTOBER 5, 2022

While hospitals want to move quickly to engage patients digitally, they must also do no harm clinically. Many Asian hospitals are well advanced in digital engagement focused on patient communications. This has been vital in maintaining relationships with patients making fewer hospital visits because of the pandemic.

Integration 329

Integration Hospitals Patient Experience Healthcare 329

Healthcare It News

JANUARY 12, 2023

A new study, led by health policy researchers from Rand Corporation, and funded by the Agency for Healthcare Research and Quality, surveyed pediatric nurses at an urban children's hospital to assess the factors that may or may not be contributing to feelings of burnout. WHY IT MATTERS. THE LARGER TREND. " ON THE RECORD.

Nursing 325

Nursing Quality Improvement Patient Experience Hospitals 325

Healthcare It News

SEPTEMBER 13, 2023

The Kyra Flow e-Journey boards provide real-time patient journey updates from admission to discharge. It integrates crucial patient information from various hospital systems, including patient admission, pathology, radiology, electronic medical records, and diet systems.

Patient Safety 301

Patient Safety Hospitals Patient Experience Integration 301

Healthcare It News

JANUARY 26, 2024

"Complaints and grievances are a huge part of the experience of our patients and our people, quite frankly," she told Healthcare IT News on HIMSSCast. Hospitals also adhere to federal and state laws governing response to medical grievances and must typically respond within seven days, Boissy noted.

Patient Experience 295

Patient Experience Prevention Hospitals Integration 295

Healthcare It News

APRIL 21, 2024

Private healthcare group IHH Healthcare has moved several on-premise database systems of its hospitals across Malaysia and Singapore to the cloud. Consolidating its disparate on-premise systems in the cloud is part of IHH's efforts to modernise hospital operations in its home markets. Consulting survey report noted.

Healthcare 324

Healthcare Private Healthcare Hospitals Patient Experience 324

Healthcare It News

NOVEMBER 21, 2023

Prisma Health, the largest nonprofit healthcare provider in South Carolina, says that by integrating digital patient communications, it's decreased no-shows to the tune of $4 million in savings within the first two years. "As a result - we’re seeing more and more patients show up for their appointments."

Doctors 327

Doctors Patient Experience Urgent Care Integration 327

Healthcare It News

OCTOBER 21, 2021

In July last year, Alcidion signed an initial 12-month contract with the LHD to deploy its Miya Precision system to support the virtual care delivery of Sydney's RPA Virtual Hospital (rpavirtual) for COVID-19 patients in home isolation. It will include bi-directional integration with Sydney LHD's Cerner EMR.

Patient Safety 295

Patient Safety Hospitals Integration Doctors 295

Healthcare It News

FEBRUARY 14, 2023

Integrated Health Information Systems, Singapore's national healthcare technology agency, has collaborated with Google Cloud and Accenture to promote the development of data-driven applications to "deliver more high-quality and digital-first healthcare experiences."

Healthcare Innovation 347

Healthcare Innovation Healthcare Population Health Integration 347

Healthcare It News

JANUARY 23, 2023

Technology has became culturally accepted as an integral part of the patient experience as telemedicine gained popularity. As healthcare providers look ahead to 2023, being at the forefront of what's next in telehealth and strategically integrating the technology necessary to stay there may be critical to future success.

Telemedicine 363

Telemedicine Healthcare Patient Experience Digital Care 363

Healthcare It News

OCTOBER 6, 2023

Albany Med - Columbia Memorial Health (CMH) in Hudson, New York, is a community hospital and health system serving more than 100,000 residents in Columbia and Greene counties. Patients would look for their symptoms on Google and seek care at other hospitals and health systems in the region that had a stronger digital presence.

Telemedicine 348

Telemedicine Patient Experience Integration Primary Care 348

Healthcare It News

JUNE 24, 2024

OSF HealthCare, a health system that serves Illinois and Michigan, had a big challenge: Managing the high rate of patient readmissions from hospitals to skilled nursing facilities and eventually to home care. THE PROBLEM This issue stemmed largely from gaps in continuous care during transitions between these settings.

Care Transition 310

Care Transition Prevention Integration Nursing 310