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Virtual care has touched most families around the world, and providers quickly pivoted work-flows to the phone, to broadband, to portals, across the continuum-of-care beyond emergent care, urgentcare, and dermatology. Over a year since the pandemic emerged in the U.S.,
Retail pharmacy chains and Big Box stores, grocery markets and even convenience stores have been essential touchpoints for peoples’ food, hygiene, and health care supplies from over-the-counter drugs to masks, wearable trackers (sales up in 2020 in part due to the pandemic and greater personal care awareness), and urgentcare.
In my new book, Health Citizenship: How a virus opened hearts and minds , I track the pandemic’s role in opening patients’ hearts and minds for care at home, using DIY platforms like smartphones, tablets and computers, along with downloading and employing mobile health apps.
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