Remove Healthcare Remove Patient Experience Remove Urgent Care
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NYC Health + Hospitals keeps patients out of ER with virtual urgent care

Healthcare It News

Once the COVID-19 pandemic struck, the health system needed to be able to treat the surge of patients with urgent care needs virtually so they could keep them safely at home and away from the overwhelmed emergency care system. NYC H+H patients would then be scheduled for same- or next-day clinic-based infusion therapy."

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Baptist Health brings urgent care waits down to 6 minutes with telemedicine

Healthcare It News

Staffing for urgent care sites has always been a challenge at Baptist Health, which is headquartered in Louisville, Kentucky, and serves that state and Indiana. Further, with today's healthcare staffing challenges, even if Baptist Health recognizes a need for extra workers, it may not have the resources to upstaff appropriately.

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At Baptist Health, Epic-linked asynchronous telehealth boosts provider and patient experience

Healthcare It News

Early last year, Baptist Health, a health system based in Louisville, Kentucky, was taking note of the lessons staff had learned and the data gathered through the first year of the pandemic to reassess the organization's overall virtual care strategy and current digital health tools. THE PROBLEM. " Dr. Brett A. MARKETPLACE.

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Memorial Healthcare finds success with switch to Epic-based telehealth vendor

Healthcare It News

billion in annual operating revenue, Memorial Healthcare System is one of the largest public health systems in the U.S. THE PROBLEM Memorial began offering on-demand virtual urgent care to its employees and patients via a third-party vendor in 2016. With 15,000 team members, 3,000 providers and $3.1

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How Intermountain Healthcare gets top marks for virtual care

Healthcare It News

Telehealth has been operationally implemented within Intermountain Healthcare since 2015, with pilots running for several years prior. These services initially used an internally developed telehealth platform with TV room kits and mobile carts as patient care connection points. " Brian Wayling, Intermountain Healthcare.

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11 Marketing Strategies that Support Personalized Healthcare

Healthcare Success

More companies are making high-quality healthcare easier to access and more affordable by embracing data and technology. While healthcare has historically been among the slowest to accept new technologies, the pandemic has sped adoption. What is personalized healthcare, and how can you incorporate it into your marketing strategy?

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14 Ways to Reduce Long Patient Wait Times

Healthcare Success

The pandemic fast-tracked the growing notion of healthcare consumerism , spurring several changes in the healthcare industry. These changes include modernizing business processes and focusing on improvements that positively impact patient wait times and appointment times. . Reasons for shifting patient attitudes.