Healthcare It News

NOVEMBER 3, 2022

While healthcare needs technology to drive heightened patient experiences, technology can be a hinderance to the clinician experience. In fact, more than half of clinicians feel overwhelmed by administrative burden and frustrated by the challenges of accessing a patient's clinical information.

Patient Experience 348

Patient Experience Integration Healthcare Healthcare Providers 348

Fierce Healthcare

MAY 1, 2024

The latest batch of Hospital Safety Grades from independent watchdog The Leapfrog Group suggest that patients’ care experiences, which deteriorated during and since the pandemic, may finally be tur | New data from the watchdog reflecting CMS-reported patient safety measures show that hospitals are, on average, working their way back from patient experience (..)

Patient Experience 320

Patient Experience Hospitals Prevention Patient Safety 320

Healthcare It News

DECEMBER 7, 2023

Hospitals and health systems, especially larger ones, are using AI in myriad new ways – including leveraging it for improved patient experience, and for better patient engagement with the goal of reducing health inequities. How did you originally see AI being a fit for improving the patient experience?

Patient Experience 295

Patient Experience Prevention Hospitals Healthcare 295

Healthcare It News

APRIL 3, 2024

"By enabling our care teams to care for more patients post-surgery in the ICU, we have been able to reduce the number of transfers to other facilities. "Also, we have improved our patient experience," she continued. Enterprise Taxonomy:

Patient Experience 283

Patient Experience Telemedicine Nursing Hospitals 283

Healthcare It News

MARCH 17, 2023

In a sneak peek at athenahealth's plans for the HIMSS23 Conference and Exhibition this April, CEO Bob Segert said that a key highlight will be the company's focus on improving the patient creating a consumer-grade patient experience – including a showcase of new features.

Patient Experience 311

Patient Experience Doctors Integration Hospitals 311

Healthcare Success

JUNE 23, 2023

The healthcare marketplace is crowded. As patient expectations continue to evolve, the need for thoughtful environmental designs that prioritize peace, tranquility, and healing cannot be overstated—they play a vital role in patient experiences and the perception of overall quality of care.

Patient Experience 144

Patient Experience Healthcare Patient Safety Quality of Care 144

Healthcare It News

MARCH 7, 2023

Louis, Missouri, has a special patient experience project coinciding with the opening of the Mercy Center for Performance Medicine and Specialty Care. The organization is bringing new capabilities to improve patient experience, lower cost and improve outcomes. Mercy, a massive health system based in St.

Patient Experience 264

Patient Experience Integration Digital Care Hospitals 264

Healthcare It News

DECEMBER 15, 2022

Matthew Gitelis, CEO of PatientIQ, a health IT company deriving insights from patient-reported outcomes data, has some thoughts about healthcare information technology in 2023. For one, that patient experience will be king in the year ahead. You predict the patient experience will be king in 2023.

Patient Experience 264

Patient Experience Healthcare Analytics Quality Improvement Quality of Care 264

Healthcare It News

JULY 11, 2024

An online community for atrial fibrillation will connect patients and caretakers with information on the disease and help to increase beneficial partnerships, says Jim Kaveney, founder of Unlimited Heart Health & Wellness.

Patient Experience 200

Patient Experience 200

Healthcare It News

AUGUST 4, 2022

Whether they are about mental health, COVID, general health concerns or any number of other issues, healthcare provider organizations constantly are managing droves of calls from patients. Frost & Sullivan recently surveyed 129 healthcare decision makers to discover how contact centers changed as a result of the pandemic.

Patient Experience 327

Patient Experience Integration Healthcare Providers Healthcare 327

Healthcare It News

OCTOBER 5, 2021

David Nace, MD, Innovaccer’s Chief Medical Officer, talks about what happens when providers bring patients’ clinical and care episodes to the forefront of a tailored patient engagement journey. The healthcare industry could be doing more. If you go back 30 years, healthcare was a more personalized experience.

Patient Experience 311

Patient Experience Healthcare Integration 311

Fierce Healthcare

AUGUST 24, 2023

Though hospitals’ patient experience scores broadly suffered during the COVID-19 pandemic, the “unprecedented” declines were greatest among facilities that were already facing staffing issues prior | Patient experience score declines were steepest among facilities already understaffed or poorly rated, though no hospital exited 2021 with their HCAHPS (..)

Patient Experience 245

Patient Experience Hospitals 245

Healthcare Success

MAY 9, 2022

We know that today’s healthcare consumers want instant and accessible services. . The QR code allows hospitals and healthcare providers to satisfy this need with immediate physician-patient interaction and engagement – all through smartphones and tablets. . History of QR Codes in Healthcare Marketing .

Patient Experience 283

Patient Experience Doctors Healthcare Providers Hospitals 283

Healthcare It News

DECEMBER 16, 2021

Given the growing ubiquity of machine learning and artificial intelligence in healthcare settings, it's become increasingly important to meet patient needs and engage users. "Big Tech has stumbled somewhat" in this regard, said Bill Fox, healthcare and life sciences lead at SambaNova Systems. Twitter: @kjercich.

Patient Experience 340

Patient Experience Life Sciences Doctors Integration 340

Healthcare It News

MARCH 1, 2024

Ahead of HIMSS24, they discuss their upcoming book, "Diagnosed," which is written for patients navigating their care journey, and preview an accompanying white paper designed to help IT leaders create intuitive and empathetic patient experiences.

Patient Experience 207

Patient Experience 207

Healthcare It News

JUNE 15, 2022

Feature More than ever before, healthcare organizations are working harder to prioritize the patient experience. Mere "patient engagement" isn't enough anymore. Sign Up for our daily or weekly newsletters. By HIMSS Media | December 01, 2021. Health IT Investment: The Next Five Years.

Patient Experience 207

Patient Experience Telemedicine Hospitals Population Health 207

Healthcare It News

JUNE 4, 2024

Sponsor: ServiceNow Primary topic: Artificial Intelligence Topic: Artificial Intelligence Clinical Patient Engagement Resource Central: White Papers External url: [link] Thumbnail: Body: Sponsor: ServiceNow Enterprise Taxonomy: Short Headline: Drive efficiencies and improve patient experiences with AI Region Tag: Global Edition Node settings: Exclude (..)

Patient Experience 182

Patient Experience 182

Healthcare It News

AUGUST 3, 2023

While it had the Press Ganey tool that provides the health system with a mechanism to obtain feedback about the patient experience, the tool did not tell staff patient feelings or experiences with inequitable care and treatment. "Press Ganey's tool does address whether a patient is discriminated against.

Patient Experience 195

Patient Experience Patient Safety Hospitals Healthcare 195

Fierce Healthcare

AUGUST 6, 2024

These advances in digital health solutions are the answer to a better patient experience cbroadwell Tue, 08/06/2024 - 07:50

Patient Experience 179

Patient Experience 179

HIT Consultant

AUGUST 29, 2024

What You Should Know: – A new survey conducted by Talkdesk has revealed the growing optimism among consumers about the potential of artificial intelligence (AI) to improve the healthcare experience. While there are challenges to address, the future of healthcare looks promising with the integration of AI-powered solutions.

Patient Experience 98

Patient Experience Life Sciences Integration Healthcare Providers 98

Healthcare It News

NOVEMBER 14, 2023

Healthcare IT News published a special report highlighting many of these vendors with detailed descriptions of their products. "In gastroenterology, where access and cost have become the focus of health plans, hybrid collaboration enables multidisciplinary care, standardized outcome measurement and an exemplary patient experience.

Patient Experience 262

Patient Experience Telemedicine Prevention Clinical Practice 262

Healthcare It News

AUGUST 31, 2021

Aspire Indiana Health, based in Noblesville, prioritizes the patient experience in all of its implemented workflows and systems. A patient's journey can be complex, and certainly varies, but staff members believe it is their inherent duty to support each unique patient journey to the best of their ability.

Patient Experience 297

Patient Experience Integration Primary Care Healthcare Providers 297

Medbridge Education

NOVEMBER 7, 2024

Digital healthcare use is on the rise, and patient preferences for digital care are also growing. For example, 80 percent of patients say that they want to interact with their healthcare providers using a smartphone. 4 Difference Makers That Improve the Patient Experience appeared first on MedBridge Blog.

Patient Experience 102

Patient Experience Digital Care Healthcare Providers Healthcare 102

Fierce Healthcare

JANUARY 16, 2024

Innovaccer, maker of digital tools for providers, has acquired Cured, a digital marketing and customer relationship management [CRM] platform. | The strategic purchase adds more than 20 health systems and first-time digital health clients to Innovaccer’s current portfolio of customers.

Patient Experience 319

Patient Experience 319

Cloud Blogs

JANUARY 23, 2023

Today's healthcare providers face an onslaught of complex challenges, including higher costs, staffing shortages, evolving patient expectations, and increased competition. The webinar will also share how healthcare organizations can empower care teams, enhance patient engagement, and raise the bar on health outcomes.

Patient Experience 94

Patient Experience Healthcare Healthcare Providers Health Technology 94

HIT Consultant

NOVEMBER 12, 2023

Rick Bryant, Healthcare CTO, Veritas Technologies The healthcare industry is known for holding on to data – and for good reason. With valuable insights and patterns to be derived from patient information, more is more. Ransomware continues to be a scourge on the healthcare industry.

Patient Experience 119

Patient Experience Healthcare Hospitals Nursing 119

HIT Consultant

NOVEMBER 26, 2024

However, in the fast-paced hospital environment, particularly in the Emergency Department (ED), maintaining patient comfort can be challenging. Effective patient experiences also require swift, efficient communication that keeps patients well-informed about their care.

Patient Experience 52

Patient Experience Hospitals Nursing Integration 52

Healthcare It News

JUNE 2, 2022

On the other hand, communication lapses always result in poor patient experience, leading to a degradation in patient loyalty over time. "In the world of pre- and post-care patient engagement, nothing else matters if you can't get in touch with the patient," he continued. Enterprise Taxonomy:

Patient Experience 291

Patient Experience Integration Prevention Healthcare 291

HIT Consultant

AUGUST 28, 2023

announced the release of two new display models for the healthcare industry , engineered to enhance the patient experience. It is also equipped with a business management suite for easy enrollment, configurations and welcoming messages for new patients. What You Should Know: Samsung Electronics Co.,

Patient Experience 98

Patient Experience Healthcare Integration Hospitals 98

Healthcare It News

APRIL 17, 2023

CT at the North Building, Level 3, Hall B, Booth 8300-8313, Patient Engagement 365. Rebecca Stametz will offer more detail in the HIMSS23 session "Geisinger's Journey with Digital Whiteboards: Measuring the Impact." " It is scheduled for Thursday, April 20, at 10:15 a.m. -

Patient Experience 261

Patient Experience 261

Healthcare It News

APRIL 18, 2022

Patient experience and access, along with provider efficiency, were areas Baptist wanted to improve – to ensure the virtual tools it had were helping to meet its overall goals around care delivery, and to ensure it was providing innovative quality care to meet community needs. THE PROBLEM. " Dr. Brett A. MARKETPLACE.

Patient Experience 285

Patient Experience Telemedicine Urgent Care Integration 285

Healthcare It News

JANUARY 25, 2022

Sponsor: ServiceNow Primary topic: Interoperability Topic: Analytics Interoperability Patient Engagement Resource Central: White Papers External url: [link] Thumbnail: Body: Sponsor: ServiceNow.

Patient Experience 130

Patient Experience Healthcare 130

HIT Consultant

FEBRUARY 14, 2023

Toni Land, Head of Clinical Healthcare Experience at Medallia It’s well known that the winter season typically creates spikes in illness and, consequently, a surge in healthcare visits. That’s all the more true as the country now navigates a tripledemic , creating added stress for all parties.

Patient Experience 98

Patient Experience Healthcare Integration 98

Health Care Dive

NOVEMBER 1, 2021

Exploring how elective procedure patients think and feel can give us insight into the changes that providers and networks must make to ensure their patients feel connected during each phase of their journey.

Patient Experience 306

Patient Experience Healthcare 306

Fierce Healthcare

FEBRUARY 28, 2023

Proof is in the HCAHPS Scores: Here’s How Health Ed Improves Patient Experience mteefey Tue, 02/28/2023 - 16:09

Patient Experience 228

Patient Experience 228

HIT Consultant

SEPTEMBER 20, 2024

the nation’s largest healthcare performance improvement company, and Qualtrics , the leader and creator of the experience management category, today announced an innovative strategic partnership to employ experience metrics to transform the way healthcare organizations measure and improve performance.

Patient Experience 52

Patient Experience Performance improvement Integration Healthcare 52