Remove Healthcare Remove Medical Practitioners Remove Patient Safety
article thumbnail

Survey: 1 in 3 patients comfortable with AI-led primary care

Healthcare It News

say their healthcare providers currently use AI to help diagnose, treat or communicate with patients, but 66% expect AI to play a bigger role in healthcare in the next five years, the survey found. What do people expect from AI in healthcare? The first is trained and targeted AI for healthcare emerging on the market.

article thumbnail

How to Calculate Call Center Service Level in Healthcare: A Step-by-Step Guide

Sequence Health

Key Takeaways Call center service levels in healthcare are vital for ensuring timely patient communication and satisfaction, measured by the percentage of calls answered within a specified timeframe. In healthcare, where timely communication is crucial for patient outcomes, maintaining high service levels is essential.