Remove Healthcare Remove Integration Remove Patient Experience
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Epic integrates Qualtrics patients' experience data

Healthcare It News

To better support personalized care, Qualtrics patient experience data will be integrated with Epic to flag potential problems or concerns for patients. If a patient reports scheduling frustrations, Qualtrics can flag it in Epic for the right team through the new integration. Enterprise Taxonomy:

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Improving the patient experience is a two-way street

Healthcare It News

While healthcare needs technology to drive heightened patient experiences, technology can be a hinderance to the clinician experience. In fact, more than half of clinicians feel overwhelmed by administrative burden and frustrated by the challenges of accessing a patient's clinical information.

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Telemedicine, enabled with responsible AI, can improve the patient experience

Healthcare It News

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. What aspects of a hospital's or health system's patient experience can telemedicine touch? How exactly can telehealth improve these aspects of the patient experience?

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Bringing Clinical Context to the Patient Experience

Healthcare It News

David Nace, MD, Innovaccer’s Chief Medical Officer, talks about what happens when providers bring patients’ clinical and care episodes to the forefront of a tailored patient engagement journey. The healthcare industry could be doing more. If you go back 30 years, healthcare was a more personalized experience.

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Leveraging the cloud and AI to transform the patient experience

Healthcare It News

Whether they are about mental health, COVID, general health concerns or any number of other issues, healthcare provider organizations constantly are managing droves of calls from patients. Frost & Sullivan recently surveyed 129 healthcare decision makers to discover how contact centers changed as a result of the pandemic.

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Human-centered AI can improve the patient experience

Healthcare It News

Given the growing ubiquity of machine learning and artificial intelligence in healthcare settings, it's become increasingly important to meet patient needs and engage users. "Big Tech has stumbled somewhat" in this regard, said Bill Fox, healthcare and life sciences lead at SambaNova Systems. Twitter: @kjercich.

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HIMSSCast: Five steps to a better patient experience

Healthcare It News

IDC Research's Research Director, Value-based Healthcare IT Transformation Strategies, Jennifer Eaton had this to say in recent research: "To meet consumer needs and demands, healthcare is using technology more than ever to support meaningful, productive and engaging interactions. Enterprise Taxonomy: