Healthcare It News

FEBRUARY 23, 2024

Hospital and health system C-suite executives and health IT leaders know the patient experience is crucial to ongoing success in healthcare. This week's podcast looks at what's on the horizon for the patient experience and seeks to answer that question. The question is: How to continually improve it?

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Healthcare It News

AUGUST 4, 2022

Whether they are about mental health, COVID, general health concerns or any number of other issues, healthcare provider organizations constantly are managing droves of calls from patients. Frost & Sullivan recently surveyed 129 healthcare decision makers to discover how contact centers changed as a result of the pandemic.

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Healthcare It News

DECEMBER 16, 2021

Given the growing ubiquity of machine learning and artificial intelligence in healthcare settings, it's become increasingly important to meet patient needs and engage users. "Big Tech has stumbled somewhat" in this regard, said Bill Fox, healthcare and life sciences lead at SambaNova Systems. Twitter: @kjercich.

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Healthcare It News

MARCH 7, 2023

Louis, Missouri, has a special patient experience project coinciding with the opening of the Mercy Center for Performance Medicine and Specialty Care. The organization is bringing new capabilities to improve patient experience, lower cost and improve outcomes. Mercy, a massive health system based in St.

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Healthcare It News

MARCH 17, 2023

In a sneak peek at athenahealth's plans for the HIMSS23 Conference and Exhibition this April, CEO Bob Segert said that a key highlight will be the company's focus on improving the patient creating a consumer-grade patient experience – including a showcase of new features.

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Healthcare It News

APRIL 3, 2024

" MEETING THE CHALLENGE The virtual ICU enables the virtual providers to interact with patients via a telemedicine cart. The HITRUST-certified telemedicine carts have full zoom-tilt cameras and integrated stethoscopes, so the virtual providers are able to get all the inputs they need to care for the patient adequately.

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Healthcare It News

OCTOBER 5, 2021

David Nace, MD, Innovaccer’s Chief Medical Officer, talks about what happens when providers bring patients’ clinical and care episodes to the forefront of a tailored patient engagement journey. The healthcare industry could be doing more. If you go back 30 years, healthcare was a more personalized experience.

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Healthcare It News

MARCH 5, 2025

" The non-profit health system – the third largest in the United States – chose Xealth to provide intelligent automation based on clinical workflows through its integration with its Epic electronic health records. "You don't have to go get in line" and the integration reduces IT lift, said Sheedy.

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Healthcare It News

DECEMBER 7, 2023

Hospitals and health systems, especially larger ones, are using AI in myriad new ways – including leveraging it for improved patient experience, and for better patient engagement with the goal of reducing health inequities. How did you originally see AI being a fit for improving the patient experience?

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Healthcare It News

AUGUST 31, 2021

Aspire Indiana Health, based in Noblesville, prioritizes the patient experience in all of its implemented workflows and systems. A patient's journey can be complex, and certainly varies, but staff members believe it is their inherent duty to support each unique patient journey to the best of their ability.

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Healthcare It News

FEBRUARY 20, 2025

Valerie Reich, vice president of healthcare strategy at Hero Digital, a customer engagement and process optimization firm, believes three primary changes will occur in the healthcare industry this year. And third, the focus this year will expand to include the caregiver experience alongside the patient experience.

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Healthcare It News

JUNE 15, 2022

Feature More than ever before, healthcare organizations are working harder to prioritize the patient experience. Mere "patient engagement" isn't enough anymore. Sign Up for our daily or weekly newsletters. By HIMSS Media | December 01, 2021. Health IT Investment: The Next Five Years.

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Healthcare It News

OCTOBER 31, 2024

Each week, more healthcare technology vendors add artificial intelligence enhancements to their products to optimize healthcare practice and provider efficiencies and personalize patient care. " Andrea Fox is senior editor of Healthcare IT News. Email: afox@himss.org Healthcare IT News is a HIMSS Media publication.

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Healthcare It News

JANUARY 3, 2025

Hospitals and health systems have been discussing digital-first patient engagement for a while now, but fewer organizations than you might think have made huge strides forward on that front. Digital-first patient engagement is poised to become a defining factor in healthcare delivery by 2025.

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Healthcare Success

DECEMBER 24, 2024

With my years of experience navigating this fast-paced industry, I believe next year will be pivotal and demand that healthcare organizations position themselves for long-term growth. Greater Adoption of AI in Healthcare Our 2024 trends article highlighted AIs growing role in healthcare marketing.

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Healthcare It News

DECEMBER 16, 2024

For hospitals to fully understand the patient experience, integration of the clinical, financial and communications sides of the patient journey is needed, according to Kelly Arduino, Healthcare Industry Leader at Wipfli. The financial side is available in software called

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Healthcare It News

JUNE 2, 2022

On the other hand, communication lapses always result in poor patient experience, leading to a degradation in patient loyalty over time. "In the world of pre- and post-care patient engagement, nothing else matters if you can't get in touch with the patient," he continued. MEETING THE CHALLENGE.

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Healthcare It News

APRIL 18, 2022

Patient experience and access, along with provider efficiency, were areas Baptist wanted to improve – to ensure the virtual tools it had were helping to meet its overall goals around care delivery, and to ensure it was providing innovative quality care to meet community needs. THE PROBLEM. " Dr. Brett A. MARKETPLACE.

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Healthcare It News

JULY 3, 2023

THE PROBLEM In the year after COVID-19 struck, healthcare changed. "As a result, we needed to implement a more integrated telehealth solution that streamlined staff workflows and simplified the patient experience," explained Jake Haacker, CIO at Horizon Health Services. Operations changed.

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Healthcare It News

MARCH 1, 2022

Propelled into mainstream use by the COVID-19 pandemic, telemedicine is becoming standard practice for many healthcare providers. In addition, a single-platform approach simplifies the patient experience, helps overcome barriers to healthcare such as remote location or limited mobility, and promotes continuity of care among providers.

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Healthcare It News

NOVEMBER 14, 2023

Healthcare IT News published a special report highlighting many of these vendors with detailed descriptions of their products. "Co-managed patient care is achieved through EHR and health information exchanges, as well as more traditional means of collaboration like provider-to-provider calls where discussion is warranted.

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Healthcare It News

FEBRUARY 28, 2025

The idea for Bynahm originated from a need to maintain emotional connections between patients and their families, particularly in cases where visiting hours were restricted (e.g., Healthcare administrators and IT teams recognized the mental and emotional benefits of keeping families connected, which drove the app’s conception.

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Healthcare It News

JANUARY 27, 2025

" They'll explore how a lack of imaging data standardization across the integrated health system in recent decades have often hindered how and where patient care teams were able to view these images for care decisions. It's all then integrated with our electronic health record. at HIMSS25 in Las Vegas.

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HIT Consultant

FEBRUARY 28, 2025

Bill Bruno, CEO at Celebrus Patient experience (PX) in healthcare is a crucial factor in engagement, compliance, and operational efficiency. But as digital interactions increasingly shape how patients access and navigate care, healthcare providers are rethinking their strategies.

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Healthcare It News

OCTOBER 14, 2024

Tusa, who joined MD Home Health in 2022, spoke with us about the motivation behind embracing the omnichannel approach, what the telehealth component looks like, what the remote patient monitoring component looks like, and how outcomes should improve with the addition of these healthcare technologies. By that same year, 26% of the U.S.

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Healthcare It News

JANUARY 23, 2023

This past year may very well have been the year the "new normal" was sealed for healthcare – one that includes a lot more telehealth, remote monitoring and other virtual care than ever before. Technology has became culturally accepted as an integral part of the patient experience as telemedicine gained popularity.

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HIT Consultant

OCTOBER 22, 2024

What You Should Know: – KLAS Research, a healthcare research and insights firm, has announced the winners of its 2024 Emerging Solutions Top 20 awards at the HLTH 2024 conference. These awards recognize the most innovative and impactful emerging healthcare companies that are poised to transform the industry.

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Healthcare It News

APRIL 18, 2023

Gary Hamilton is CEO of InteliChart (HIMSS23 Booth 3406), a vendor of patient engagement tools for healthcare provider organizations of all sizes. The idea behind the technology is to gather actionable data about patient populations and devise solutions to improve outcomes.

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Healthcare It News

FEBRUARY 17, 2022

"Quickly, Yosi Health engineers were able to leverage our existing EHR integration into a new integration with a HIPAA-compliant telemedicine platform," he continued. This fit seamlessly into the already established Yosi pre-registration systems, and continued to fully integrate with the practice's patient database.

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Healthcare It News

FEBRUARY 14, 2023

Integrated Health Information Systems, Singapore's national healthcare technology agency, has collaborated with Google Cloud and Accenture to promote the development of data-driven applications to "deliver more high-quality and digital-first healthcare experiences."

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HIT Consultant

MARCH 3, 2025

Bishan Nandy, Director of Hospital Administration at UI Health As healthcare evolves, operating rooms (ORs) are undergoing a profound transformation. The future of ORs hinges on efficiency, patient experience, and access, driven by artificial intelligence (AI) and smart design.

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Healthcare It News

MAY 14, 2024

It aligns healthcare organizations with its customers – highly digital patients. This is one of the most important topics healthcare CIOs and other C-suite and health IT leaders can be talking about today. Data integration and interoperability are critical components of successful digital transformation in healthcare.

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Healthcare It News

MARCH 8, 2022

A leading healthcare provider in the Gulf Cooperation Council (GCC) has teamed up with Siemens Healthineers to accelerate its technological and digital transformation. “We are pleased to cooperate with Siemens Healthcare [as] part of a long-term partnership aimed at improving the healthcare services received by patients in the region.”

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Healthcare It News

APRIL 21, 2024

Private healthcare group IHH Healthcare has moved several on-premise database systems of its hospitals across Malaysia and Singapore to the cloud. The move also "improves patient and clinician user experiences with faster and more reliable access to secure, up-to-date information," according to Oracle.

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Healthcare It News

SEPTEMBER 25, 2024

If you weren’t able to attend this year’s HIMSS AI in Healthcare Forum, catch up on the highlights in this podcast.

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Healthcare It News

OCTOBER 13, 2022

Microsoft this week unveiled new capabilities to help solve some common roadblocks to enhancing patient engagement and effective health team collaboration, and to help support healthcare organizations more easily leveraging their enterprise data warehousing to fuel clinical and operational analytics. WHY IT MATTERS. LARGER TREND.

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HIT Consultant

FEBRUARY 17, 2025

What You Should Know: – Talkdesk , a global leader in AI-powered customer experience (CX) solutions, today announced new enhancements to its Talkdesk Healthcare Experience Cloud that further integrate its platform with EHR provider Epic.

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