Remove Healthcare Remove Healthcare Providers Remove Patient Experience Remove Urgent Care
article thumbnail

NYC Health + Hospitals keeps patients out of ER with virtual urgent care

Healthcare It News

Once the COVID-19 pandemic struck, the health system needed to be able to treat the surge of patients with urgent care needs virtually so they could keep them safely at home and away from the overwhelmed emergency care system. NYC H+H patients would then be scheduled for same- or next-day clinic-based infusion therapy."

article thumbnail

Memorial Healthcare finds success with switch to Epic-based telehealth vendor

Healthcare It News

With 15,000 team members, 3,000 providers and $3.1 billion in annual operating revenue, Memorial Healthcare System is one of the largest public health systems in the U.S. THE PROBLEM Memorial began offering on-demand virtual urgent care to its employees and patients via a third-party vendor in 2016.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Prisma Health saves $4M, and counting, with patient engagement tech

Healthcare It News

Prisma Health, the largest nonprofit healthcare provider in South Carolina, says that by integrating digital patient communications, it's decreased no-shows to the tune of $4 million in savings within the first two years. " Andrea Fox is senior editor of Healthcare IT News. Enterprise Taxonomy:

article thumbnail

Wheel Launches AI-Powered Platform for Virtual Care, Horizon

HIT Consultant

. – Horizon sets a new standard in care delivery by using AI to provide health plans, digital health solution providers, and life sciences companies with an ‘easy button’ to instantly scale their new and existing virtual care programs across the U.S. ”

article thumbnail

MetroHealth and MUSC Health launch virtual-first telehealth company

Healthcare It News

It is no secret that health systems face growing competition from industries like venture-backed healthcare disruptors and health insurance that are offering increasingly specialized and consumer-focused virtual care offerings. "Transformation in healthcare is needed," he added.

article thumbnail

5 Ways Telehealth is Transforming the Patient Experience

Twistle

The COVID-19 pandemic gave telehealth new prominence in healthcare. Many medical offices closed or restricted in-person visits to only high acuity medical needs and many patients were not willing to expose themselves to the virus by leaving their homes or entering a healthcare setting. New Convenience. Request more information.

article thumbnail

Healthcare Providers’ Consumer Experience Gaps – Learnings from Kaufman Hall’s 2019 Index

Health Populi

The most prevalent convenient access points providers offer are walk-in clinic hours, “save-a-spot” urgent care, and same-day appointments, with online schedule, evening and weekend clinic hours, and online-self scheduling for new patients falling behind.