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The Common Denominators of Sustainability in Healthcare: Measurement and Transparency

HIT Consultant

A 2021 Forrester Consulting survey found that 81% of them ranked implementing and maturing sustainability initiatives as their top near-term business priority – higher even than boosting profitability and improving patient experience. The prospect of regulation is a big part of what’s driving the industry’s new focus on sustainability.

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Improving HCAHPS: The Impact of Your Hospital Environment

Readiness Rounds

The 5 Crucial Aspects of a Hospital's Physical Environment A hospital's physical environment significantly influences patient satisfaction and HCAHPS scores. Let's delve into five key aspects that contribute to a positive patient experience. Regulators often cite ceiling tiles. Service Excellence: Go beyond meal delivery.

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Unlocking Value-Based Care: How AI Can Overcome Key Challenges

HIT Consultant

As more plans, providers and members enter VBC arrangements, substantial volumes of clinical data will need to be managed effectively to oversee patient risk and care quality. The transition to VBC is a complex path.

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The Quintuple Aim: Redefining Patient-Centered Care in the Digital Age

HIT Consultant

The Quintuple Aim is a healthcare framework at the heart of patient-centered care. It broadens the focus of healthcare improvement by prioritizing health equity alongside enhancing patient experiences, improving outcomes, reducing costs, and supporting clinician well-being.

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Boosting Efficiency: The Impact of Patient Feedback Loops on Healthcare Call Center Operations

Sequence Health

Indicators of key performance, like patient satisfaction scores and the implementation of feedback loops, are crucial for assessing the efficacy of healthcare call center activities and steering them toward improved results. Such personalized engagement is essential for elevating patient experiences and enhancing health outcomes.

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Newsletter, February 2024

Patient Safety Movement

Approximately 25% of patients experience an adverse event in US hospitals, with over 40% caused by preventable errors. This technology should be worn by people who need to carry nasal naloxone so they receive a loud cell phone alarm if they stop breathing and know to administer the naloxone.