Sequence Health

NOVEMBER 14, 2024

Advanced technology like EHR integration and automated reminders enables accurate and timely patient information management. Healthcare call centers improve patient access, experience, and engagement through personalized care and ongoing patient support, significantly enhancing the overall patient experience.

Patient Experience 52

Patient Experience Quality Improvement Integration Healthcare Providers 52

Vie Healthcare

JULY 26, 2023

I find that interesting because my mom in the hospital can’t clearly even remember that she broke her hip and/or femur, and yet you’re now sending her an after-patient survey. ” Are you getting what you need to process improve? Those are those clinical quality and patient experience surveys.

Hospitals 52

Hospitals Nursing Doctors Healthcare 52

Patient Safety Movement

FEBRUARY 27, 2024

Approximately 25% of patients experience an adverse event in US hospitals, with over 40% caused by preventable errors. But many years before it was the nurse Florence Nightingale who taught us the importance of recording and contemporaneous note taking and even more importantly the analysis of outcome data to drive improvement.

Patient Safety 52

Patient Safety Prevention Hospitals Healthcare 52