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Creating a Culture of Quality: Strategies for Hospital Leaders

Readiness Rounds

Listen to the Conversation Instead The Importance of a Quality-Focused Culture In healthcare, quality is non-negotiable. For hospitals, its the foundation of patient safety, trust, and reputation. However, its impact depends on transparency and accessibility.

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How Medical Call Centers Track Patient Medication Schedules: Effective Strategies

Sequence Health

Advanced technology like EHR integration and automated reminders enables accurate and timely patient information management. Healthcare call centers improve patient access, experience, and engagement through personalized care and ongoing patient support, significantly enhancing the overall patient experience.

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Recognizing the Role of Caregiver with Melissa Fisher | E. 79

Vie Healthcare

I find that interesting because my mom in the hospital can’t clearly even remember that she broke her hip and/or femur, and yet you’re now sending her an after-patient survey. ” Are you getting what you need to process improve? Those are those clinical quality and patient experience surveys.

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Newsletter, February 2024

Patient Safety Movement

Approximately 25% of patients experience an adverse event in US hospitals, with over 40% caused by preventable errors. But many years before it was the nurse Florence Nightingale who taught us the importance of recording and contemporaneous note taking and even more importantly the analysis of outcome data to drive improvement.