Remove Healthcare Quality Remove Hospitals Remove Patient Experience
article thumbnail

The Patient Experience: Meeting our Patients Human Needs | Ep.33

Vie Healthcare

In Episode 33 of The Healthcare Leadership Experience , Lisa is joined by Jason Vallee, PhD, Vice President at Cheshire Medical Center, Dartmouth-Hitchcock and a thought leader in the patient experience. Together they explore what the patient experience really means. save $772 million since 1999.

article thumbnail

Improving HCAHPS: The Impact of Your Hospital Environment

Readiness Rounds

How Patient Satisfaction (HCAHPS) is Impacted by the Hospital’s Physical Environment Patient satisfaction and HCAHPS improvements go far beyond medical expertise or outcome. The hospital environment plays a pivotal role in shaping a patient's (and visitors) experience and overall satisfaction.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Delivering Patient-Centered Care Means Decluttering the Digital Health Landscape

HIT Consultant

On the surface, the blossoming of the digital ecosystem is a tremendous step forward in the use of technology to address gaps in traditional healthcare. However, “an app for everything” mentality has significant downsides, namely a complex and disjointed patient experience – and arguably, does not result in better quality of care.

article thumbnail

The Common Denominators of Sustainability in Healthcare: Measurement and Transparency

HIT Consultant

A 2021 Forrester Consulting survey found that 81% of them ranked implementing and maturing sustainability initiatives as their top near-term business priority – higher even than boosting profitability and improving patient experience. Abraham Lincoln Memorial Hospital in Illinois cut its anesthetic gas purchases by 80%.

article thumbnail

Northwell Health and Nebraska Medicine Deploys Laudio’s AI Workflow Solution

HIT Consultant

This rollout will add more than 15,000 frontline leaders across clinical and operation functions to the Laudio platform, empowering them to do the best work of their lives, all while improving retention, labor productivity, service, quality, and safety.

article thumbnail

How Medical Call Centers Track Patient Medication Schedules: Effective Strategies

Sequence Health

Advanced technology like EHR integration and automated reminders enables accurate and timely patient information management. Healthcare call centers improve patient access, experience, and engagement through personalized care and ongoing patient support, significantly enhancing the overall patient experience.

article thumbnail

Value-Based Care Needs to Measure What Matters to Patients         

NCQA

By Brett Kay, Director, Healthcare Quality Strategy, Strategic Customer Group, J&J Innovative Medicine Although there are many ways to measure the quality of care patients receive, not many focus on what patients want and need from the healthcare system, beyond a clinical outcome. Accessed at [link].