Remove Healthcare Providers Remove Patient Experience Remove Urgent Care
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NYC Health + Hospitals keeps patients out of ER with virtual urgent care

Healthcare It News

Once the COVID-19 pandemic struck, the health system needed to be able to treat the surge of patients with urgent care needs virtually so they could keep them safely at home and away from the overwhelmed emergency care system. NYC H+H patients would then be scheduled for same- or next-day clinic-based infusion therapy."

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Memorial Healthcare finds success with switch to Epic-based telehealth vendor

Healthcare It News

A South Florida-based academic medical center, Memorial operates six hospitals, including the Joe DiMaggio Children's Hospital; numerous primary, urgent and 24/7 care facilities; a health specialty center; and a nursing home. Notably, the service was successfully launched just two months later, beginning on January 17, 2023.

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Patients armed with telehealth tools help Baptist Health deliver better care

Healthcare It News

While there is quite a bit that can be gleaned by a video visit with observation and asking the patient to perform particular tests, the Baptist team was looking for a technology that would provide more. "By getting these devices into the hands of patients and families, more complete visits with a healthcare provider could occur.

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Prisma Health saves $4M, and counting, with patient engagement tech

Healthcare It News

Prisma Health, the largest nonprofit healthcare provider in South Carolina, says that by integrating digital patient communications, it's decreased no-shows to the tune of $4 million in savings within the first two years. "It’s about improving care for our patients. Enterprise Taxonomy:

Doctors 270
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For El Camino Hospital, the pandemic was a springboard into broad virtual care

Healthcare It News

"Instead, we were able to leverage our relationship to stand up a 24-hour urgent care offering through our virtual provider within days. "Under the proposed plan, patients would download an app on their smartphone or other digital device and use it to request a virtual visit," Muro explained.

Hospitals 254
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Virtua Health offers lessons in creating a Digital Transformation Office, Part 2

Healthcare It News

The six virtual care programs are as follows. First, Urgent Care Telehealth. Virtua Health's digital health tools earned an NPS score of 80 in high patient satisfaction. First, Urgent Care Telehealth: Of the patients seen in urgent care, about 15% make return visits.

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ChatGPT's potential impact on preventative care and emergency visits

Healthcare It News

Patients, too, are expressing dissatisfaction with their healthcare experiences, with 67% reporting negative healthcare encounters within a three-month period in a 2021 survey by Accenture, and 34% are either switching providers or hesitating to seek future care.