Why Are Patients So Angry? Plus, Frontliner Tips for Health Leaders
Healthcare Success
JANUARY 25, 2023
It’s not your imagination. People really are ruder to each other these days. The pandemic, economy, political unrest, war, and continued uncertainty have taken—and continue to take—a toll on people’s mental health. These all contribute to stress, anxiety, frustration, and anger. And according to Harvard Business Review , frontline workers are taking the brunt of this unrest and aggression.
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