A Portrait of the Health Consumer as Confused, Cost-Challenged, and Out of Control
Health Populi
JULY 28, 2019
Patients in the U.S. are confused, cost-challenged and lacking control, according to The Consumer Healthcare Paradox from Maestro Health, an employee health and benefits company. Data illustrating that “paradox” is shown in the second chart: while 78% percent of patients told Maestro Health their health care experience is positive, 69% feel they lack control over their patient journey.
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