July, 2016

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“#Hellomyname is”: An idea at the heart of the experience movement

The Beryl Institute

Just over a week ago the world lost a powerful advocate for our humanity. While Dr. Kate Granger, a physician turned patient advocate due to her own healthcare experiences may have left us physically, she will be forever present through a powerful legacy that rests at the heart of the patient experience movement. I never had the honor to personally know Kate, but in what she accomplished with the golden minutes of life she maintained, I felt I have met her fully.

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When What We Believe and Practice is Outdated

Susan E. Mazer, Ph.D

Through the history of science, beliefs have been disproven by empirical evidence and still, whole societies have refused to be influenced by new information. In fact, science was once considered heresy by the Church and unexplainable events were considered satanic. The battle between science and faith is ongoing. We are now in the 21st Century. Yet, we too have our old ideas and beliefs that are resistant to new information.

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Best Practices in Applying Analytics to Population Health Management Programs

Health Dialog

The primary goal of any population health management program is to improve health outcomes. These improvements in health outcomes should be measurable and analytics are front and center in the process to achieve this measurability. Prior to jumping into best practices in applying analytics, let’s first look at a brief overview of what needs to be measured.

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Exploring the Value of Patient Experience

The Beryl Institute

In my most recent Patient Experience Blog I suggested we are now entering the Experience Era, offering eight considerations we should act on to not only usher in its arrival, but also support its place at the heart of our healthcare conversation. At the same time, we are seeing in all corners of healthcare and all touchpoints across the care continuum that the conversation on healthcare is dramatically shifting.

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From Diagnosis to Delivery: How AI is Revolutionizing the Patient Experience

Speaker: Simran Kaur, Founder & CEO at Tattva Health Inc.

The healthcare landscape is being revolutionized by AI and cutting-edge digital technologies, reshaping how patients receive care and interact with providers. In this webinar led by Simran Kaur, we will explore how AI-driven solutions are enhancing patient communication, improving care quality, and empowering preventive and predictive medicine. You'll also learn how AI is streamlining healthcare processes, helping providers offer more efficient, personalized care and enabling faster, data-driven