August, 2014

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Become a Leader in the Patient Experience Movement

The Beryl Institute

I recently received a note from a new member who is early in her career and looking for ways to maximize her membership to get "plugged in” to the Institute and gain credibility within the patient experience community. We get questions like this often. While passionate about getting involved in the patient experience movement, many of our members aren’t quite sure how to get started.

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By: The Experience Trap: The Power of Not Knowing

Susan E. Mazer, Ph.D

[…] Guest Blog Post By Transform 2013 Presenter, Susan Mazer […].

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