October, 2019

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Patients Growing Health Consumer Muscles Expect Digital Services

Health Populi

Patients’ experiences with the health care industry fall short of their interactions with other industries — namely online retail, online banking and online travel, a new survey from Cedar, a payments company, learned. Survata conducted the study for Cedar among 1,607 online U.S. consumers age 18 and over in August and September 2019. These study respondents had also visited a doctor or hospital and paid a medical bill in the past year.

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Get ready: It’s time to set your clocks and check your stocks

Michele Late

Daylight saving time ends this Sunday, Nov. 3. It’s the perfect reminder to check that your emergency stockpile is up to date. Get Ready’s Set Your Clocks, Check Your Stocks campaign helps you to be prepared for a disaster before it happens. If you haven’t created a stockpile yet, don’t worry. Now is the perfect time. Get Ready has fact sheets that include everything that you may need.

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Building the infrastructure to care for the most vulnerable

Osf Healthcare

Research indicates social determinants of health such as income, education level, access to food and environment play a major role in an individual’s ability to stay healthy—even more so than health care itself.

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HEALTHCARE EQUITY AND YOU

CAPS

Consumers Advancing Patient Safety Presents: HEALTHCARE EQUITY AND YOU. What can YOU do to achieve equitable outcomes? HealthCare Equity and YOU – A CAPS Perspectives Series Webinar. The first Webinar in the CAPS Perspectives Series featured Erica Gollett-Steed, MBA and Ronald Wyatt, MD sharing their insights into how you as a patient or clinician can achieve health equity.

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From Diagnosis to Delivery: How AI is Revolutionizing the Patient Experience

Speaker: Simran Kaur, Founder & CEO at Tattva Health Inc.

The healthcare landscape is being revolutionized by AI and cutting-edge digital technologies, reshaping how patients receive care and interact with providers. In this webinar led by Simran Kaur, we will explore how AI-driven solutions are enhancing patient communication, improving care quality, and empowering preventive and predictive medicine. You'll also learn how AI is streamlining healthcare processes, helping providers offer more efficient, personalized care and enabling faster, data-driven

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An Orientation to Experience

The Beryl Institute

Some people will look at this picture and see a duck. Some will see a rabbit. The trick is that both are correct. The difference is how you are oriented to the picture. This is exactly the same in healthcare; we must always ask ourselves “How am I oriented?” (The duck-rabbit drawing was first used by American psychologist Joseph Jastrow in 1899). At every moment of every healthcare interaction, there are two orientations at work: one of operationalizing experience and one of the personal experie

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Why are medical records so difficult for patients and families to access?

Healthy Debate

The post Why are medical records so difficult for patients and families to access? appeared first on Healthy Debate.

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Becoming personally prepared by region

Michele Late

Know what disasters, like fires, happen in your region. (By GomezDavid, courtesy iStockphoto) Emergencies tend to catch us when we’re not looking. So we need to plan for them. But being prepared isn’t a one-size-fits-all solution. Preparedness looks different based on where you live. Natural disasters and disease outbreak can happen anywhere. But not every state is affected the same way.

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LHC Executive Briefing with Chris Holden, president and CEO, Envision Healthcare

Healthcare Council

Written by Alexis Simms, communications coordinator, Nashville Health Care Council. On October 9, Leadership Health Care hosted an Executive Briefing featuring Chris Holden, president and CEO, Envision Healthcare. During the hourlong discussion moderated by Molly Vice, director, Leadership Health Care, Holden touched on a breadth of topics ranging from his leadership style, Envision being a.

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Message From Lisa

CAPS

Last June the CAPS Board honored me by asking me to be the Executive Director of your CAPS organization. I’ve been working with CAPS in Patient and Family Engagement consulting and developing Education events for six years. My advocacy was a response to my now adult child’s lifelong chronic complex medical needs. Professionally, my background is in broadcasting and marketing.

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Statement by Healthcare Leadership Council President Mary R. Grealy on HHS Proposed Regulations to Advance Value-Based Care

Healthcare Leadership Council

We applaud the Department of Health and Human Services for launching regulatory action aimed at advancing value-based care and enabling greater care coordination to benefit patients. While we will be reviewing the proposed rules in detail and providing comment to HHS, this effort to modernize the Physician Self-Referral Law and the Federal Anti-Kickback Statute is an important step forward in shaping a healthcare system that consistently provides high-quality care while containing costs.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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Out-of-province medical care: what you need to know.

Healthy Debate

The post Out-of-province medical care: what you need to know. appeared first on Healthy Debate.

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The Promise of Telehealth for Older People – the U-M National Poll on Healthy Aging

Health Populi

Older people are re-framing their personal images and definitions of aging, from continuing to work past typical retirement age, Skyping and texting with grandchildren, and traveling to destinations well beyond the “snowbird” locales of Florida and Arizona to more active and often charitable/volunteer situations in developing economies. And so, too, are older folks re-imagining how and where their health care services could be delivered and consumed.

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Prepare now for power outages

Michele Late

By Pixsoonz, courtesy istockphoto If you don’t prepare for power outages, you risk getting caught in the dark. Power outages happen at any time and you never know how long they’ll last. You can start preparing for power outages by building a basic emergency preparedness kit. Never use candles to light your home! This should include a first-aid kit, a weather radio, flashlights, batteries and important medications.

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A Health Future with Lyft and Uber as Patient Data Stewards: Rock Health’s 2019 Consumer Survey

Health Populi

Patients searching online for health information and health care provider reviews is mainstream in 2019. Digital health tracking is now adopted by 4 in 10 U.S. consumers. Rock Health’s Digital Health Consumer Adoption Report for 2019 was developed in collaboration with the Stanford Medicine Center for Digital Health. Rock Health’s research has tracked peoples’ use of telemedicine, wearable technology, digital health tracking, and online health information since 2015, and the r

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Learning from Dr. Eric Topol, Live from Medecision Liberation 2019

Health Populi

“Bold thinking is great. Bold doing is better,” Dr. Eric Topol introduced his talk yesterday at Medecision’s Liberation 2019 conference. I have the opportunity, for which I’m so grateful, of not only attending this meeting but playing a role as a speaker, a sometimes stage “emcee,” and a keynote speaker. And as an attendee, I learn so much from other speakers, fellow attendees, and Medecision staff all sharing perspectives during breakouts and networking break

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Most Consumers Are Interested in Using a Voice Assistant for Some Type of Health Care

Health Populi

While 75 million people in the U.S. have a smart people at home, only 1 in 13 Americans have used a voice assistant like Alexa or Google Assistant for health care. But over one-half of consumers would like to access a voice assistant for some aspect of their health care, according to a study from Orbita and Voicebot , Voice Assistant Consumer Adoption in Healthcare.

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Making Health Care Better, from the N of 1 to the Public’s Health – Trend-Weaving Medecision Liberation 2019

Health Populi

Health and our health information are deeply personal. Changing health care and inspiring positive health behaviors is hard to do. But we must and we will, a group of inspiring and inspired people who work across the health/care ecosystem affirmed this week in Dallas at the conference of Medecision Liberation 2019. I was engaged at this conference to wear several hats — as a keynote speaker, a sort of “emcee,” and, finally, to trend-weave the many talks and discussions happening throughout the m

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The New Health/Care is Patient-Led, Retail-Enabled – The GMDC Self-Care Summit

Health Populi

SelfCare is health/care, particularly as patients, everyday people, take on greater responsibility for clinical decisions and paying for medical services. We’re convening today through Sunday in Indianapolis with GMDC, the Global Market Development Center and Retail Tomorrow to brainstorm the current and future prospects for SelfCare, health and wellness in the hands, hearts, and homes of consumers.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Health @ Retail – Prelude to GMDC SelfCare Summit with Updates from Hims & Hers, GoodRx, Sam’s Club and Amazon Care

Health Populi

“We knew millions of people weren’t getting the care they needed — they were either too embarrassed to seek help or felt stuck in a system that was confusing and intimidating. Digital health has the potential to radically change the way people approach their wellness and, since launching in 2017, we’ve outpaced even our own expectations, delivering more than 1 million Hims & Hers products to our customers.

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Health Consumer Behaviors in the U.S. Stall, Alegeus Finds in the 2019 Index

Health Populi

In the U.S., the theory of and rationale behind consumer-directed health has been that if you give a patient more financial skin-in-the-game — that is, to compel people to spend more out-of-pocket on health care — you will motivate that patient to don the hat of a consumer — to mindfully research, shop around, and purchase health care in a rational way, benefit from lower-cost and high-quality healthcare services.

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Will Consumers Cross the Cost-and-Trust Chasm Between Prescription Drugs and Hospitals?

Health Populi

People in the U.S. rank prescription drugs, lab tests, emergency room visits, dental and vision care, preventive services, chronic disease management and mental health care as the “most essential” health care services, according to the 2019 Survey of America’s Patients conducted by The Physicians Foundation. When asked what factors contribute to rising health care costs in America, most consumers cite the cost of prescription drugs.

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While Costs Are A Top Concern Among Most U.S. Patients, So Are Challenges of Poverty, Food, and Housing

Health Populi

Rising health care costs continue to concern most Americans, with one in two people believing they’re one sickness away from getting into financial trouble, according to the 2019 Survey of America’s Patients conducted for The Physicians Foundation. In addition to paying for “my” medical bills, most people in the U.S. also say that income inequality and inadequate social services significantly contribute to high medical spending for every health citizen in the nation.

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How to Battle Layoffs: The Career Star Accelerator Bootcamp

Facing layoffs in your organization? Support your team members' career transition with Career Star Accelerator Bootcamp: Custom Resume & LinkedIn Revamp + 6 Weeks of Career Coaching. Our certified resume writers will create job search-winning resumes and LinkedIn profiles while they work with a career coach to learn unique strategies to stand out, attract the right employers, automate their job search, and land their dream job.

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Americans’ Top Sources of Stress are Money, Money, Money and Family

Health Populi

In the 2019 dictionary next to the word “stress,” we would find variations of a definition all deriving from Americans’ current worries about their money, the economy, and health care costs…then, family responsibilities and jobs. The 7th Annual U.S. Healthcare Consumer Survey from TransAmerica ‘s Center for Health Studies underscores that Americans are “settling in” during a phase of “healthcare uncertainty.” The first chart illustrates the t

Doctors 54
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How a Razor Bolsters Health, Wellness and Love for Caregiving

Health Populi

The market for caregiving is growing and the business community has, finally, begun to pay attention. The Washington Post referred to this market as a “gold rush” to design smart shoes, custom razors and technology for the “over-65 crowd.” Caregiving in the U.S. , the seminal report from AARP, estimated that 43,5 million adults in the U.S. had provided unpaid care to an adult or child in the past year, about one in five people being caregivers.

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Most People Want Technology to Play a Bigger Role in Their Health Care, ResMed Finds

Health Populi

Americans face high costs and hassle factors in health care. But more people are taking care into their own hands, and welcome a growing role for technology to play in enabling self-care, supporting prevention, and improving treatment of diagnosed conditions, according to The Future of Connected Health , a consumer survey from ResMed. For this research, ResMed interviewed 3,001 U.S. adults in June 2019, asking people to share perspectives on their health care experiences, the role of technology

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MedStar Patient Safety Lecture

CAPS

“Giving patients more of a voice in healthcare is hugely important” – Marty Hatlie. Marty Hatlie, CAPS founder and board member, participated on a panel at the MedStar Crouse Patient Safety Lecture on October 2, 2019. Hatlie joined patient safety legends Dr. Lucian Leape, professor emeritus of the Harvard School of Public Health, and Dr.

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5 Essentials for Healthcare CIOs: A Provider Data Management Checklist

Complete and accurate provider data is essential for health organizations to operate effectively. A better understanding of your provider network helps to understand patients and consumers, identify gaps in care, and make the best possible decisions for your businesses. A modern provider data management solution should power a complete and accurate view of each of your providers, make this data easily accessible across functional groups, and be flexible and agile enough to scale. with your needs

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CAPS at Work

CAPS

CAPS provided Patient and Family Engagement technical support to the Hospital Engagement Networks (2012-2015) and Hospital Improvement Innovation Network (2015-2020) programs and the Transforming Clinical Practice Initiative (2015-2019). These programs were efforts made by the Center for Medicare and Medicaid Innovation (the Innovation Center). The HEN, HIIN and TCPI programs focused on improving Patient Safety, with Patient and Family Engagement (PFE) as an integral part of the work.

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Please See Me

CAPS

Did you know: Please See Me is an online literary journal that features health- and healthcare-related stories in the form of fiction, creative nonfiction, poetry, and digital media, including photography, podcasts, and short films. At the heart of the publication is the cultivation of meaningful patient–provider partnerships in the spirit of wellness.

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CAPS Book Club

CAPS

I read Bottle of Lies – The Inside Story of the Generic Drug Boom by Katherine Eban. It traces the frightening lack of effective oversight and integrity in the Generic Medicine supply chain. My family has likely been impacted by poor quality generics. This reads as a true to life thriller. I was impressed that patient advocacy has played a role in starting to resolve some of the generic medicine issues.

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Listening to Osler Listening to the Patient – Liberating Health Care at Medecision Liberation 2019

Health Populi

“Listen to your patient; he is telling you the diagnosis,” Dr. William Osler is quoted to have said around the turn of the 20th century. Dr. Osler had been a strong advocate for the physician-patient conversation to inform the doctor’s diagnostic acumen and improve patient outcomes. This year is the centennial of Dr. Osler’s passing, so it’s especially timely that I introduce this post with his legendary assertion in the context of kicking off the 2019 Medecision Liberation conference.

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A Guide to Improved Sepsis Detection & Compliance: 6 Areas You Should Address

This guide highlights key areas that your sepsis detection platform should address to minimize the impact of this leading, entirely preventable cause of in-hospital deaths, as well as how to increase compliance by 20% in 30 days. Download to learn more!