AI-generated messages to patients on par with clinicians, and can even be more empathetic, study finds
Fierce Healthcare
JULY 17, 2024
Electronic health record messages to patients drafted by generative AI were of similar quality and accuracy to those written by healthcare professionals, according to a newly published study conduc | A blind analysis of hundreds of EHR message drafts found similar quality and usability. Generative AI's contributions were more empathetic, but also tended to be longer and more linguistically complex.
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