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An ACO (Accountable Care Organization) works for the better care of patients. Consider it as a group that combines hospitals, doctors, and other healthcare specialists for the sake of providing healthcare and is a team in care decisions. For instance, patient and caregiver experience, care coordination, and patient safety.
She also highlights the need to make a ruckus about HCAHPS, the critical role of Patient Family Advisory Councils, and reminds us that all leaders are human – and everyone is a leader. ” 14:03 Opening up conversations around the patientexperience Denise said the patientexperience starts at the first moment of engagement. ‘’….But
Episode Introduction Sue shares how creating a volunteer army transformed a struggling community hospital into a profitable, national award-winner, why the patientexperience and the employee experience can’t be separated and reveals strategies that can move 20% in a patient satisfaction metric in 18 months.
The expectation of the patientexperience and what it means to be engaged and communicated with has changed as well. Consider that, according to the recent Pega Systems 2021 Healthcare Engagement Survey , 63% of patients agree that they would switch doctors due to poor communication or engagement.
Episode Introduction Justin shares the lightbulb moment that led to a change in his focus, the three keys to LifeMD’s success, and how compliance and mentality can improve the patientexperience. There are three big things that I think a direct to patient telehealth company needs to be successful.
Episode Introduction In a wide-ranging conversation, Todd and Joshua share their transformative patient-doctor journey, the most important component of the quadruple aim, and why healthcare providers need to ‘’put the keyboard down.’’ It takes months to see your family doctor, and that shouldn’t be the case.’’
Ultimately, when you think about that term, at its core, patient-centered care is about ensuring that healthcare systems and all of their processes are fundamentally designed around the patient’s needs or their experiences or their preferences I should say. And usually it is a step-wise approach.
You know, your primary doctor was probably the only doctor in your village who came and came to your home. And it’s all done by doctors, which there really isn’t that much training, to be honest. And it’s all done by doctors, which there really isn’t that much training, to be honest. So it’s much more secular now.
Episode Introduction Giuseppina shares her inspiration for going back to her doctorate during COVID, the importance of giving back to the world, and how higher education can support career aspirations in nursing and healthcare. I decided to go back and get my doctorate during the COVID. What can I get through?”
Episode Introduction Giuseppina shares her inspiration for going back to her doctorate during COVID, the importance of giving back to the world, and how higher education can support career aspirations in nursing and healthcare. I decided to go back and get my doctorate during the COVID. What can I get through?”
Are you unsure whether they genuinely contribute to patient safety and enhance the overall patientexperience? Patients can use the boards to express their needs, concerns, enabling healthcare professionals to address them promptly. The 8 Dos of a Successful Patient Communication Board 1.
We’re about a $2 billion company placing around 10,000 doctors, nurses and allied professionals in positions nationwide. One of the things about our nurses, our doctors, our allies, is that they’re just experiencing stuff that other people don’t experience in their jobs. And we offer the same thing for doctors.
HeartFlow’s non-invasive, cutting edge technology aims to improve the patientexperience and make cardiovascular care easier for physicians. 13:30 Invasive treatments impact the patientexperience Lauren said that over half of patients undergo diagnostic cardiac catheterization unnecessarily.
And the reason I wanted to lead with that or categorize that is because when I was a research nurse for many years in the hospital, you’re working with sometimes doctors that really love the research that you’re doing and are an investigator with that research. And then the doctor would say, “Well, when would that occur?
I actually got my doctor of nursing practice in executive leadership. ” Rhone (03:41): Now, zero healthcare experience, never, other than going to the doctor’s office or going to the hospital on occasion with a friend or family member, I had zero healthcare experience, but it looked interesting.
And as far as assigning or building patient engagement teams or patient engagement leaders, it’s part of the process, but it’s also a trap. I see this happen in healthcare organizations a lot with what is categorized under also patientexperience, which is closely related to patient engagement.
In Episode 49 of The Healthcare Leadership Experience Jim Cagliostro is joined by Todd Nicklas, Senior Clinical Trial Manager and Head of Clinical Operations at Trevena to discuss the benefits and challenges of clinical research trials. Todd shared his experience working in heart failure and transplant, when patients were out of options. ‘’I
She also highlights the barrier to healing created by the language of competition, how she found inspiration from the Princess of Wales, and why no patient should feel like they are a burden. Show Topics ‘’How is this the patientexperience?’’ And let me get in the right mindset of being an activated patient.
When you walk into a doctor’s office, sometimes you’ll walk in, and the staff is pleasant and they’re nice and they’re welcoming and they’re caring. Well, I believe that that comes from the doctor. A doctor that really cares how his patients are treated, that’s the first office you went to.
When you walk into a doctor’s office, sometimes you’ll walk in, and the staff is pleasant and they’re nice and they’re welcoming and they’re caring. Well, I believe that that comes from the doctor. A doctor that really cares how his patients are treated, that’s the first office you went to.
One, my late uncle who was based in South Florida, the Miami area, he actually ran a nephrology practice or for those you’re not familiar with nephrology, a kidney doctor, for decades. When I was younger and even in college, I would visit his dialysis clinics and go on rounds with him and see these really ill patients.
You had, hundreds of thousands of patients millions of patients that needed for whether a doctor’s visits how many doctor’s visits were simply missed because, a, the doctor wasn’t available. He was home hiding under a blanket… and the patients couldn’t even access them.
How your data tells a story and how you can ultimately use that data to impact the patientexperience and your hospital’s cost savings goals (Hint: It’s not all about dashboards). Utilization analytics is absolutely key, is a doctor doing something differently? Like you said, Lisa, right? Specific trends.
This is where they’d probably be best allocated for patient care, for patientexperience.” ” And it’s like, “And here are the returns that you can get from that improvement in patient care and experience.” So, we’re just going to go over here and do something else.
So, I launched myself into understanding more about healthcare from a business perspective, because I’m not a clinician, not a nurse or doctor, don’t have any training. Not one of those people who comes from a family of doctors or anything like that either. So, we’re just going to go over here and do something else.
In Episode 57 of The Healthcare Leadership Experience, Jim Cagliostro is joined by Board-Certified Nurse Coach Alexcie Sanchez BSN, RN, CEN, NC-BC to discuss the impact of her role on nursing and the community. They can work at clinics in doctor’s offices, they can work for themselves. Episode Introduction.
You’re listening to The Healthcare Leadership Experience Radio Show on Healthcare NOW Radio, and I’m your host Lisa Miller. He is a very seasoned experienced healthcare performanceimprovement consultant and COO of VIE Healthcare. He’s a performanceimprovement consultant and COO of VIE Healthcare.
You’re listening to The Healthcare Leadership Experience Radio Show on Healthcare NOW Radio, and I’m your host Lisa Miller. He is a very seasoned experienced healthcare performanceimprovement consultant and COO of VIE Healthcare. He’s a performanceimprovement consultant and COO of VIE Healthcare.
In Episode 52 of The Healthcare Leadership Experience Jim Cagliostro is joined by Lisa Cagliostro, to discuss the expanding role of a school nurse and its impact on community health. 18:53 Nurse practitioners enhance the patientexperience. Episode Introduction. School nurses are now playing a critical role in community health.
In Episode 52 of The Healthcare Leadership Experience Jim Cagliostro is joined by Lisa Cagliostro, to discuss the expanding role of a school nurse and its impact on community health. 18:53 Nurse practitioners enhance the patientexperience. Episode Introduction. School nurses are now playing a critical role in community health.
In Episode 52 of The Healthcare Leadership Experience Jim Cagliostro is joined by Lisa Cagliostro, to discuss the expanding role of a school nurse and its impact on community health. 18:53 Nurse practitioners enhance the patientexperience. Episode Introduction. 08:13 The biggest challenge in school nursing.
In Episode 56 of The Healthcare Leadership Experience, Jim Cagliostro is joined by Nate Myers, Director of Health Services at Keystone Autism Services to discuss caring for people with intellectual disabilities. Episode Introduction. You can learn more about VIE Healthcare Consulting at viehealthcare.com. So Nate, thank you once again.
I live in a small community, and we do have a small regional hospital that’s connected to a larger one, but we’re friends with the nurses and the doctors. Since 1999, VIE has been a recognized leader in healthcare costs, hospital purchase services, healthcare benchmarking, supply chain management, and performanceimprovement.
It’s kind of a misnomer, it’s not about motivating patients, it’s an interview, in a sense, to explore the patient’s motivation. “Okay, now you’ve found out you’ve got diabetes and the doctor has told you, “You got to take this medicine, watch what you eat, get some exercise.”
So, when 90% of decisions are emotional, when 80% of people are making decisions on impulse, which means they’re not gathering the facts, they’re not gathering information, they’re not calling their doctor, they’re not asking other people who are suffering with the same condition. ” That’s how we got here.
This show is sponsored by VIE Healthcare Consulting, a SpendMend company, which provides leading edge financial and operational consulting for hospitals, healthcare institutions, and other providers of patient care. Obviously, these things impact patient care, so we understand that. We’re hoping… Not just hoping.
This show is sponsored by VIE Healthcare Consulting, a SpendMend company, which provides leading edge financial and operational consulting for hospitals, healthcare institutions, and other providers of patient care. But really we want to start with what is the meta of the human experience?
This show is sponsored by VIE Healthcare Consulting, a SpendMend company, which provides leading edge financial and operational consulting for hospitals, healthcare institutions, and other providers of patient care. You can learn more about VIE Healthcare Consulting at viehealthcare.com. Janelle is also on LinkedIn.
This show is sponsored by Vie Healthcare Consulting, a SpendMend company, which provides leading edge financial and operational consulting for hospitals, healthcare institutions, and other providers of patient care. We at Vie love helping hospitals save money and enhance the patientexperience. Jim (15:02): Okay.
She has this experience of working with scientists and doctors to create products that can scale. The show is sponsored by VIE Healthcare Consulting, a SpendMend company which provides leading edge financial and operational consulting for hospitals, healthcare institutions, and other providers of patient care.
Episode Introduction Melissa shares the four challenges faced by caregivers today, calls on doctors to recognize family and patients as a ‘’unit’’, and highlights the ‘’unpaid, untrained, overwhelmed, burned-out’’ reality of caregiving. Melissa explained the difference when a doctor finally included her in decision-making. ‘’I
We do that by showing doctors what they should be paying for the supplies that they use on a regular basis. 07:45): So we want to give that time and energy back to the doctors to focus on what they do best in patient care, practicing medicine. As far as the inefficiencies, yeah, the 40% number. Luká is also on LinkedIn.
This show is sponsored by VIE Healthcare Consulting, a SpendMend company, which provides leading edge financial and operational consulting for hospitals, healthcare institutions, and other providers of patient care. These are the doctors that are using our eventual product or our competing product. So that’s a stakeholder.
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