Healthcare It News

MARCH 26, 2024

Since the onset of the pandemic, patient experience scores from Press Ganey, a firm with more than 40 years of experience in patient experience, have taken a drastic dive – with much of the data pointing to staffing shortages and other challenges as key indicators of the decline in scores.

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Healthcare Success

NOVEMBER 27, 2023

Doctors are central to the success of virtually every multi-location healthcare practice and health system we work with. Moreover, today’s doctor partners have strong opinions about marketing and growing their locations within the larger business. Do your doctors look, sound, and feel like they are a part of your organization?

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Healthcare It News

JUNE 15, 2022

Feature More than ever before, healthcare organizations are working harder to prioritize the patient experience. Mere "patient engagement" isn't enough anymore. Health IT and racial justice: Expanding access, ending disparities, empowering communities. Health IT Investment: The Next Five Years.

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Patient Experience Telemedicine Hospitals Population Health 264

p3care

NOVEMBER 1, 2024

According to Equifax, poor billing practices like manual processing cause doctors in the US to lose an estimated $125 billion each year. Collectively, medical billers and coders enhance the patient experience and boost the clinician’s revenue cycle.

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Doctors Accountability Patient Experience Medicaid 245

Healthcare It News

NOVEMBER 21, 2024

Oklahoma Heart Hospital was founded in 2002 with the idea of being something truly different – an all-digital hospital with a heavy focus on the patient experience and the latest automation that would change the way healthcare is delivered. Patients are happy. Patients' families are happy. It has succeeded.

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Hospitals Patient Experience Nursing Doctors 269

Healthcare It News

OCTOBER 12, 2024

We spoke with him about what he sees as the problem with the patient experience , his suggestion that it is necessary for providers to adopt digital tools, what may happen if hospitals and health systems embrace digital tools on the patient side, and an example of a common patient process today versus how it would go in a highly digital environment.

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Healthcare Patient Experience Accountability Doctors 293

Healthcare It News

APRIL 10, 2025

So, Carle staff created a "Holding Pen" – a temporary environment for receiving images from outside the system, where staff can review and properly tag images prior to patient admission, which is a valuable process for cleaning and integrating outside imaging studies. But that hasn't really happened.

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Hospitals Integration Doctors Patient Experience 268

HIT Consultant

JANUARY 15, 2025

As trust in AI systems grows, they may take on a larger role in routine health management, potentially reducing the need for frequent doctor visits for minor issues. Jaszczak is a medical doctor leading the team, consisting of over 40 physicians, developers and researchers focused on developing and maintaining the medical knowledge base (aka.

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Healthcare It News

OCTOBER 14, 2024

As the population ages and life expectancy increases, delivering high-quality care that achieves optimal health outcomes, enhances patient experiences, and reduces costs is essential for the future of healthcare in the U.S. Did you really want to leave the house to sit in a doctor's office waiting room?

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Hospitals Doctors Patient Experience Hospice Care 269

Healthcare It News

OCTOBER 13, 2024

Kim, in Korean, said their agency intended for the smart hospital "to utilise various technologies to improve the quality of healthcare services, reduce staff workload, and increase the hospital operational efficiency, so patients will have a positive experience in their journey from admission to discharge."

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Hospitals Medical Services Telemedicine Nursing 267

Health Populi

OCTOBER 30, 2024

Most consumers using digital health devices felt more trust in the technology when coupled with doctors’ office reviews — another lens on the importance of trust-equity between patients and physicians. for trust/honesty as nurses, doctors, and pharmacists). for trust/honesty as nurses, doctors, and pharmacists).

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Doctors Hospitals Nursing Medicare 71

Healthcare It News

APRIL 2, 2025

"Historically, SSM Health's online website experience was educational and informational. "While we had a strong presence digitally, our patient experience needed to improve to meet the needs of consumers, especially mobile users who account for about two-thirds of our traffic," he continued.

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Urgent Care Primary Care Accountability Doctors 208

HIT Consultant

OCTOBER 5, 2023

And this makes sense, doctors and clinical researchers have always looked for new tools to make them better at helping patients. The third, and least explored, use of AI in healthcare is to improve the quality and fidelity of the interaction between a doctor and his or her patient. Why should AI be any different?

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Patient Experience Doctors Hospitals Healthcare 118

HIT Consultant

APRIL 21, 2022

What You Should Know: Today, NexHealth announced its $125M Series C funding, bringing the company’s valuation to $1B for its patient experience platform. The financing will fuel talent acquisition as well as the development of new platform features designed to streamline the patient experience. NexHealth API.

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Patient Experience Doctors Integration Healthcare 98

Healthcare It News

NOVEMBER 21, 2023

The system helped Prisma maintain efficiency, eliminating more than 1,000 backlogged specialty referrals in less than two weeks and provides analytics on staff efficiency as well as patient engagement. It may also help more patients arrive at their appointments on time. "It’s about improving care for our patients.

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Doctors Patient Experience Urgent Care Integration 321

Healthcare It News

SEPTEMBER 25, 2023

" Technology that cares A/Prof Low sees that the next wave in care is "technology [bringing] care to the patient," enhancing particularly the patient experience. "Patient experience is not just about talking to the doctor.

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Prevention Life Sciences Patient Experience Doctors 315

Healthcare Success

OCTOBER 25, 2024

As a result, healthcare providers still heavily rely on positive relationships with their referring doctors and other healthcare professionals (HCPs). It was like, can we go out and just talk to primary care doctors? I know they know all the doctors all of that. Go order pizza for the doctor's office. I'm going to guess.

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Doctors Hospitals Primary Care Accountability 148

Healthcare It News

NOVEMBER 9, 2022

Manipal Hospitals has tapped Google Cloud to improve its virtual and remote care capabilities while leveraging AI to enhance patient experience. Additionally, the partnership will also allow Manipal to use Google Cloud's conversational AI tools to improve patient interactions, such as appointment booking and searching for doctors.

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Hospitals Remote Care Doctors Patient Experience 332

Health Populi

AUGUST 2, 2021

patients have assumed the role of health care payors with growing co-payments, coinsurance amounts, and deductibles pushing peoples’ out-of-pocket costs up. Specifically, as the viewpoint’s title attests, doctors taking on the role as bill collectors are “destined for failure.” In the U.S.,

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Doctors Patient Experience Medical Services Hospitals 133

Healthcare Success

MAY 24, 2022

Doctors tell patients that an ounce of prevention beats a pound of cure. When done properly, healthcare marketing can: Enhance the patient experience. Evaluate the online patient experience. Creating a positive patient experience also means analyzing how most consumers typically engage with you (e.g.,

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Healthcare Doctors Patient Experience Hospitals 256

HIT Consultant

NOVEMBER 12, 2023

In addition to spending more time with patients, spending less time on administrative work with the help of AI means physicians can also research topics they are passionate about and rest so they are recharged to meet with the next patient. With nearly two-thirds of U.S.-based AI can help.

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Patient Experience Healthcare Hospitals Nursing 119

HIT Consultant

NOVEMBER 1, 2024

The study will involve focus groups of patients who have received Abridge summaries, gathering feedback on their usefulness, accessibility, and overall impact on patient understanding. We are excited to continue exploring ways to enrich the Abridge platform with insights from the research we will conduct with OpenNotes.”

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Doctors Patient Experience Healthcare 98

Healthcare It News

NOVEMBER 3, 2022

The company recently signed a five-year contract with the US-based business communications solutions provider to improve doctor and patient experience in its pathology and diagnostic imaging practices. Patients can scan in with QR codes provided on the appointment letters that have been either posted or emailed to them.

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Telemedicine Patient Experience Public Hospital Hospitals 319

Health Populi

MAY 21, 2020

Doctors maintain their top status as U.S. patients’ most-trusted source of coronavirus information. What’s the work-around to ensure that patients can access care from their personal physicians?

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Doctors Urgent Care Medicare Medicaid 161

Healthcare Success

MAY 31, 2022

It is well-established that longer patient wait times negatively impact patient satisfaction , specifically regarding patient confidence (in the provider) and perceived quality of care. According to Avalere Health , nearly three in four doctors work for a hospital, health system, or corporate entity today.

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Private Practices Patient Experience Urgent Care Telemedicine 246

Healthcare It News

SEPTEMBER 24, 2023

Various capabilities have been incorporated into modern patient portals, including chatbots and digital twins, to maximise their potential for improving the patient experience. However, it may take a while for hospitals to apply the newer large language models to their patient portals.

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Hospitals Doctors Process improvement Patient Experience 328

HIT Consultant

OCTOBER 23, 2024

AI Medical Scribe: The Smart Doctor’s Assistant for Elevating Efficiencies Virtual doctors or video consultations with doctors are increasingly becoming the norm in modern healthcare. By leveraging the microphone on a secure device, the AI scribe transcribes—but doesn’t record—patient encounters.

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Telemedicine Doctors Healthcare Providers Integration 124

HIT Consultant

JUNE 6, 2023

Healthcare’s digital overhaul includes changes that improve the overall patient experience by prioritizing convenience and access to care. However, digital transformation in healthcare doesn’t solely improve the patient experience — it has also improved the experiences of healthcare professionals.

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Patient Experience Doctors Healthcare Prevention 96

HIT Consultant

AUGUST 8, 2022

New technologies can help modernize the healthcare system and play a major role in enhancing patient experience, not least of which is blockchain. Utilizing technology can help organizations gain greater interoperability and integration of their disparate platforms.

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Patient Experience Doctors Healthcare Integration 97

Healthcare It News

JULY 3, 2023

"As a result, we needed to implement a more integrated telehealth solution that streamlined staff workflows and simplified the patient experience," explained Jake Haacker, CIO at Horizon Health Services. This new workflow greatly improved the patient experience and reduced the associated technical support tickets by 50%."

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Integration Telemedicine Patient Experience Accountability 306

HIT Consultant

JANUARY 27, 2022

Trends like consumerization and reimbursements tied to patient experience have pushed many healthcare providers toward an accelerated digital transformation – including the modernization of the contact center. Making sense of structured and unstructured patient interaction data takes dedication and the right technology solutions.

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Patient Experience Primary Care Healthcare Healthcare Providers 98

HIT Consultant

APRIL 10, 2023

Providers are tasked with not only delivering a positive health outcome but also with the patient experience and level of satisfaction as they make their way through their healthcare journey. These studies all support that trust in doctors ultimately correlated with higher patient satisfaction in remote visits.

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Patient Experience Telemedicine Healthcare Doctors 98

Healthcare It News

SEPTEMBER 7, 2023

The role of technology in healthcare According to Deloitte, 92% of survey respondents consider better patient experiences the “top desired outcome from digital transformation.” ” 1 Improvements stem from how medtech connects patients to their data and healthcare providers.

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Hospitals Patient Experience Prevention Doctors 306

Healthcare It News

JANUARY 20, 2022

Paddy Padmanabhan For a while now, we have been watching how voice-recognition based artificial intelligence tools can improve physician productivity, reduce burnout and improve the quality of the patient experience. Big tech and voice-recognition in healthcare.

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Healthcare Doctors Patient Experience Primary Care 360

Health Populi

OCTOBER 5, 2020

Across all providers, AmWell scored highest at 885, followed by Doctor on Demand with 879 points. Power, Amwell, Cigna, GoodRx, and a Trio of Smart Doctors appeared first on HealthPopuli.com. Cigna ranked highest among telehealth payer-providers, with payers scoring 865 points in 1,000—higher overall than for DTC players.

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Doctors Telemedicine Patient Experience Healthcare 147

HIT Consultant

DECEMBER 28, 2023

Burnout and staffing shortages plague offices nationwide, causing tasks to pile up and the lack of prioritization for patient care. Feelings of frustration can cause patients to either leave a doctor’s office before seeing a provider or go to a different one.

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Patient Experience Prevention Integration Doctors 116

Healthcare It News

APRIL 12, 2024

Concurrently, the healthcare workforce is facing significant attrition; approximately 20% of doctors are planning to leave the profession and more than 170,000 healthcare workers departed their roles in 2021, according to JAMA. ", "What doctor can help me with my foot pain?",

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Prevention Primary Care Doctors Hospitals 344