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Doctor Marketing: How to Integrate Doctors Into Your Marketing Programs

Healthcare Success

Doctors are central to the success of virtually every multi-location healthcare practice and health system we work with. Moreover, today’s doctor partners have strong opinions about marketing and growing their locations within the larger business. Do your doctors look, sound, and feel like they are a part of your organization?

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Athenahealth focuses on the patient experience at HIMSS23

Healthcare It News

In a sneak peek at athenahealth's plans for the HIMSS23 Conference and Exhibition this April, CEO Bob Segert said that a key highlight will be the company's focus on improving the patient creating a consumer-grade patient experience – including a showcase of new features.

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Keys to improving the patient experience, from the experts

Healthcare It News

Since the onset of the pandemic, patient experience scores from Press Ganey, a firm with more than 40 years of experience in patient experience, have taken a drastic dive – with much of the data pointing to staffing shortages and other challenges as key indicators of the decline in scores.

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Human-centered AI can improve the patient experience

Healthcare It News

" The panel, moderated by Rebekah Angove, vice president of evaluation and patient experience at the Patient Advocate Foundation, noted that AI is already affecting patients both directly and indirectly. In ideal scenarios, for example, it's empowering doctors to spend more time with individuals.

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8 Ways to Enhance the Patient Experience & Drive Leads with QR Codes

Healthcare Success

In this blog post, you’ll learn: Why QR codes have made a comeback, When to use them, And, 8 ways to improve the patient experience and drive leads with QR codes. . Before we dive in, let’s discuss QR codes related to patient privacy and HIPAA compliance. . A Note of Caution. Onward to the benefits.

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Patient experience: new perspectives on person-focused care

Healthcare It News

Feature More than ever before, healthcare organizations are working harder to prioritize the patient experience. Mere "patient engagement" isn't enough anymore. Health IT and racial justice: Expanding access, ending disparities, empowering communities. Health IT Investment: The Next Five Years.

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Majority of burned-out clinical support staff point to patient communications as the culprit

Healthcare It News

A study published this week from the patient experience vendor WELL Health found that the vast majority of frontline clinical support staff are reporting moderate to extreme burnout. Nearly two-thirds say they've considered switching jobs or quitting due to stress. ON THE RECORD.

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