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AI-powered process improvement shows big patient experience ROI

Healthcare It News

"The genesis of our process improvement work and the focus and goal of our process improvement is to improve the patient experience, reduce anxiety and fear, and ultimately improve psychological readiness for surgery," said Anita H. " PROPOSAL Initially this work was independent of work being done by Chris Whelchel.

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HIMSSCast: A consultant's counsel on efficiency, patient experience, workflow, AI and more

Healthcare It News

Chris Whelchel, founder and CEO of HealthTok, a healthcare consulting firm, had what he calls a "wonderful" opportunity to not only complete his doctoral practicum work at UC Health Yampa Valley Medical Center but offer his approach to a project surrounding improving a roadmap for patients in the outpatient setting.

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Keys to improving the patient experience, from the experts

Healthcare It News

Since the onset of the pandemic, patient experience scores from Press Ganey, a firm with more than 40 years of experience in patient experience, have taken a drastic dive – with much of the data pointing to staffing shortages and other challenges as key indicators of the decline in scores.

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Build Stronger Doctor Referral Networks for Your Multilocation Specialty Practice

Healthcare Success

How can multilocation specialty practices overcome the barriers to earning critical doctor referrals? With tighter alignments between doctors and health systems, increased consolidation, and pressure to stand out, physician liaisons must take a more strategic and data-driven approach than ever before. Thank you, Stewart.

Doctors 164
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Deep dive: A tour of all-digital Oklahoma Heart Hospital, where automation is the norm

Healthcare It News

Oklahoma Heart Hospital was founded in 2002 with the idea of being something truly different – an all-digital hospital with a heavy focus on the patient experience and the latest automation that would change the way healthcare is delivered. Patients are happy. Patients' families are happy. It has succeeded.

Hospitals 271
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An Overview of Medical Billing and Coding Services

p3care

According to Equifax, poor billing practices like manual processing cause doctors in the US to lose an estimated $125 billion each year. Collectively, medical billers and coders enhance the patient experience and boost the clinician’s revenue cycle.

Doctors 245
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South Korea's smart hospital concept: A focus on patients' need and experience

Healthcare It News

Kim, in Korean, said their agency intended for the smart hospital "to utilise various technologies to improve the quality of healthcare services, reduce staff workload, and increase the hospital operational efficiency, so patients will have a positive experience in their journey from admission to discharge."

Hospitals 269