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Tech that improves doctor-patient experience gaining major traction, EHR expert says

Healthcare It News

But she also stresses that health IT that simplifies processes rather than adding to clinicians' workloads is increasingly vital – especially systems that improve doctor-patient relationships. Artificial intelligence stands out as a dominant technology in healthcare conversations this year.

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Healthcare must become as digital and consumer friendly as retail and banking

Healthcare It News

In a world where consumers can order dog food, schedule a haircut or buy a plane ticket with just a few keystrokes, patients often are left wondering why healthcare has to be so complicated – and why so many processes seem stuck in the past. Healthcare is unique in that nobody pays the same thing for the same service.

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Build Stronger Doctor Referral Networks for Your Multilocation Specialty Practice

Healthcare Success

How can multilocation specialty practices overcome the barriers to earning critical doctor referrals? With tighter alignments between doctors and health systems, increased consolidation, and pressure to stand out, physician liaisons must take a more strategic and data-driven approach than ever before. Stewart Gandolf here.

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Keys to improving the patient experience, from the experts

Healthcare It News

Since the onset of the pandemic, patient experience scores from Press Ganey, a firm with more than 40 years of experience in patient experience, have taken a drastic dive – with much of the data pointing to staffing shortages and other challenges as key indicators of the decline in scores.

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Human-centered AI can improve the patient experience

Healthcare It News

Given the growing ubiquity of machine learning and artificial intelligence in healthcare settings, it's become increasingly important to meet patient needs and engage users. "Big Tech has stumbled somewhat" in this regard, said Bill Fox, healthcare and life sciences lead at SambaNova Systems. Twitter: @kjercich.

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Athenahealth focuses on the patient experience at HIMSS23

Healthcare It News

In a sneak peek at athenahealth's plans for the HIMSS23 Conference and Exhibition this April, CEO Bob Segert said that a key highlight will be the company's focus on improving the patient creating a consumer-grade patient experience – including a showcase of new features.

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Getting the right information to patients without adding clinical, IT burdens

Healthcare It News

Using EHR data in the rule section configuration of the patient experience platform, Mitchell said Advocate's pediatric use case shows that integration can get the right information to the right patient at the right time – without doctors having to trigger and manage the flow of information to each patient.