The Beryl Institute

OCTOBER 19, 2020

In fact, in The Beryl Institute’s recent report on Consumer Perspectives on Patient Experience in the U.S. , it was revealed that consumer engagement in healthcare continues to decline, with consumers reporting fewer visits to primary care providers, hospitals, labs and specialist providers.

Ambulatory Care 52

Ambulatory Care Patient Experience Telemedicine Primary Care 52

Health Populi

AUGUST 3, 2023

” Health Populi’s Hot Points : “Self-care is the new healthcare,” Monigle’s latest report on Humanizing Brand Experience, Volume 6, health care edition , called out. Discussing the firm’s latest research into patient experience, the study of 3,000 U.S.

Doctors 118

Doctors Ambulatory Care Telemedicine Urgent Care 118

Health Populi

AUGUST 9, 2021

Finally, blend digital, virtual, and face-to-face care to, in Accenture’s words, “provide effective, trusted and reliable services.” When we think “health care” in terms of consumer satisfaction in this study, the industry feels more akin to lower-scoring hotels, wireless phone services, and the U.S.

Ambulatory Care 127

Ambulatory Care Life Sciences Patient Experience Health Data 127

Health Populi

SEPTEMBER 10, 2021

And of course, in their favored brick-and-mortar hospital, ambulatory care center, clinic, or doctor’s office.

Primary Care 83

Primary Care Hospitals Ambulatory Care Integration 83

Health Populi

DECEMBER 12, 2022

consumers’ utilization of health care has been pretty stable, the type of visit encounters is shifting away from hospital inpatient cases to ambulatory care, urgent and retail health care sites, data from Kaufman Hall and Sg2 tell us. While overall U.S.

Healthcare 71

Healthcare Ambulatory Care Hospitals Primary Care 71

Health Populi

OCTOBER 10, 2022

I’ll conclude by sharing a chart I developed for a recent client meeting which spoke to the convergence of the mature health care system players with the newer entrants – whether Big Retail, Big Tech, Big Food/Grocery, or other digital or social driver provider.

Primary Care 62

Primary Care Ambulatory Care Hospitals Urgent Care 62

Health Populi

APRIL 18, 2023

To meet patient-consumers where they live, work, play, pray, learn and shop, healthcare leaders have plans to expand a range of services outside of the hospital’s walls, shown in the third bar chart by category.

Ambulatory Care 62

Ambulatory Care Hospitals Primary Care Healthcare 62