Remove Accountability Remove Patient Experience Remove Urgent Care
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Baptist Health brings urgent care waits down to 6 minutes with telemedicine

Healthcare It News

Staffing for urgent care sites has always been a challenge at Baptist Health, which is headquartered in Louisville, Kentucky, and serves that state and Indiana. "These virtual providers are centralized in our system and prior to the urgent care rollout already were available 24/7 for other virtual care needs."

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Epic-linked online scheduling system books big gains for SSM Health

Healthcare It News

We prioritized keeping up with evolving consumer expectations of ease and speed of booking care. "While we had a strong presence digitally, our patient experience needed to improve to meet the needs of consumers, especially mobile users who account for about two-thirds of our traffic," he continued.

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14 Ways to Reduce Long Patient Wait Times

Healthcare Success

It is well-established that longer patient wait times negatively impact patient satisfaction , specifically regarding patient confidence (in the provider) and perceived quality of care. Consumerism has shifted the healthcare paradigm from provider-driven to patient-driven healthcare decisions and patient experience.

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Zoom is helping MaineGeneral Health boost its telehealth success

Healthcare It News

We also are improving the branded experience – it’s been great that Zoom allows MaineGeneral to hold the keys in branding adjustments. In December, our Express Care practices switched to Zoom for MaineGeneral’s virtual urgent care service, “eCare.”

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eClinicalWorks to showcase EHR and patient engagement innovations at HIMSS23

Healthcare It News

Patients expect easy access to care. Healthcare organizations must streamline the pre- and post-visit experience for improved patient satisfaction. With healow, our customers already are improving the patient experience and seeing reduced costs. RPA also streamlines front-office operations.

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Improving The Digital Experience – for Both Patient and Employee

HIT Consultant

Strict privacy and security regulations must be taken into account. Innovative leaders have discovered breakthrough technologies that accommodate the unique demands of the industry while meeting patients “where they are.” Healthcare must do the same. Without a doubt, healthcare is a complicated business. Nevertheless, it is doable.

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From Telemedicine to Complete Virtual Care and Beyond

HIT Consultant

Today, physicians, patients and payers benefit from virtual care options that can be scaled to provide users with access to a wide range of providers, healthcare services and diagnostics that enable remote monitoring and testing which is especially important for chronic condition management.