Accountability Nursing Patient Experience Performance improvement 
Readiness Rounds
SEPTEMBER 25, 2023
Patient experience is a complex area, with some aspects going unnoticed and others not fully understood. Based on our extensive experience working with various hospitals, we wanted to share the important but often overlooked factors that have a big impact on both patient satisfaction and the overall experience.
p3care
MAY 31, 2024
An ACO (Accountable Care Organization) works for the better care of patients. They aim to improve your health by ensuring that you get custom care according to your needs while cutting costs. For instance, patient and caregiver experience, care coordination, and patient safety.
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Readiness Rounds
AUGUST 14, 2023
In hospitals, where patient experience is important and quality of care is non-negotiable, a subtle yet profound practice has emerged as a catalyst for positive change: Executive Leadership Rounds. It is unlikely to consistently improve and sustain patient experience without hardwiring the Executive Leadership Rounds process.
Vie Healthcare
OCTOBER 10, 2023
Episode Introduction Sue shares how creating a volunteer army transformed a struggling community hospital into a profitable, national award-winner, why the patient experience and the employee experience can’t be separated and reveals strategies that can move 20% in a patient satisfaction metric in 18 months.
Vie Healthcare
AUGUST 23, 2023
I’m sure you know from a nurse’s standpoint, how important that is. Actually, the number one occupational injury for nurses is moving patients in the country, ergonomics. You got to take that into account.’’ So they have to adhere to these nurse to patient ratios in all New York ICUs now.
NASHP
DECEMBER 23, 2022
Community-based models of care , including care delivered by doulas and midwives, is shown to improve health outcomes, patient experience, and potentially reduce costs. Doulas must also be trained in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPPA) and adult and infant CPR.
Vie Healthcare
MAY 31, 2023
What if now they’re not prepared to hold somebody accountable. Then there’s the accountability and the disciplining that takes place. We have to set expectations and we have to hold people accountable. Lisa and her team has generated over $1 billion in financial improvements for VIE’s clients since 1999.
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