Healthcare It News

APRIL 2, 2025

This would help the communities and patients the health system serves find the care they are searching for quicker and easier. Further, giving patients some of their time back always is a priority in healthcare. " PROPOSAL SSM Health began working with vendor DexCare to create a digital patient engagement strategy.

Urgent Care 237

Urgent Care Primary Care Accountability Doctors 237

HIT Consultant

DECEMBER 1, 2024

Itzik Cohen, CEO at PayZen Hospitals serve as the lifeblood of our communities, delivering essential healthcare services to millions while also providing critical jobs nationwide. healthcare system is in the midst of an affordability crisis that hurts both patients and healthcare providers. healthcare system.

Healthcare 98

Healthcare Patient Experience Hospitals Healthcare Providers 98

Healthcare It News

MAY 14, 2024

It aligns healthcare organizations with its customers – highly digital patients. This is one of the most important topics healthcare CIOs and other C-suite and health IT leaders can be talking about today. Data integration and interoperability are critical components of successful digital transformation in healthcare.

Healthcare 331

Healthcare Life Sciences Prevention Patient Experience 331

Healthcare It News

NOVEMBER 29, 2023

Some behavioral healthcare practices have begun advancing their patient portal and mobile app offerings. Native telehealth integration was a rarity in patient portals not too long ago. Why is it important for behavioral healthcare practices to embrace patient portals?

Healthcare 334

Healthcare Primary Care Patient Experience Integration 334

Healthcare Success

JANUARY 14, 2025

How can healthcare companies use marketing and branding to drive growth and reduce risks in preparation for mergers and acquisitions (M&A)? In this podcast, Victora Shepherd and I explore the critical role of brand integration throughout the M&A lifecycle, with a focus on private equity-backed healthcare companies.

Healthcare 148

Healthcare Integration Urgent Care Medicare 148

Healthcare Success

MAY 24, 2022

Healthcare consumerism has drastically changed the way healthcare professionals need to market and deliver their services. Today’s consumers expect a healthcare experience as innovative and digitally advanced as any other industry. Think of all the reasons someone might decide to switch healthcare providers: .

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Healthcare Doctors Patient Experience Hospitals 256

Healthcare It News

MARCH 7, 2025

Baptist Health, based in Jacksonville, Florida, is a faith-based, nonprofit health system comprising six hospitals with more than 1,100 beds, a cancer center, four satellite emergency departments, and more than 200 patient access points of care throughout northeast Florida and southeast Georgia.

Remote Care 270

Remote Care Integration Primary Care Accountability 270

Healthcare It News

MARCH 12, 2024

Patty Hayward, vice president and general manager for healthcare and life sciences at Talkdesk (in Booth 1991 at HIMSS24), said genAI has a clear and non-clinical use case in contact centers – which is perfect for healthcare since experts agree it's best to prove genAI in non-clinical settings first.

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Healthcare Life Sciences Integration Accountability 321

Healthcare It News

JUNE 24, 2022

"In healthcare, there is such a focus on seeing patients in the office, but we've learned we can provide better patient experiences by engaging patients outside of the office in a way that isn't captured by an appointment." 1 reason people join our weight management program is for accountability.

Accountability 345

Accountability Patient Experience Quality of Care Healthcare 345

Fierce Healthcare

NOVEMBER 29, 2023

Accountable care organizations do not positively influence treatment and outcomes for chronic mental health conditions for Medicare patients, according to a study in Health Affairs. | A new study pours water on the belief that ACOs are well-suited to handle chronic mental health conditions its patients experience.

Accountable Care 291

Accountable Care Accountability Patient Experience Medicare 291

Healthcare It News

MAY 21, 2024

Wellstar co-developed the patient identity application integration, which will become available out-of-the-box to other healthcare organizations that use Epic, and is the first health system to use it, Clear said in its announcement Tuesday.

Life Sciences 321

Life Sciences Integration Accountability Patient Experience 321

Healthcare Success

JULY 11, 2022

Google Analytics is an extremely powerful tool for healthcare businesses. Pros & Cons What Does This Change Mean for the Healthcare Industry? Machine learning provides a clearer picture of the paths visitors take to get to a conversion, making it ideal for healthcare websites that often have multiple conversion points.

Healthcare 238

Healthcare Patient Experience Regulations Accountability 238

Healthcare It News

JULY 3, 2023

THE PROBLEM In the year after COVID-19 struck, healthcare changed. "As a result, we needed to implement a more integrated telehealth solution that streamlined staff workflows and simplified the patient experience," explained Jake Haacker, CIO at Horizon Health Services. And Horizon’s telehealth maturity evolved.

Integration 317

Integration Telemedicine Patient Experience Accountability 317

Cloud Blogs

MARCH 3, 2025

Today, Microsoft is introducing Microsoft Dragon Copilot , the first AI assistant for clinical workflow that brings together proven natural language voice dictation and ambient listening capabilities with fine-tuned generative AI and healthcare-adapted safeguards.

Healthcare 90

Healthcare Integration Life Sciences Patient Experience 90

Healthcare It News

OCTOBER 6, 2023

Patients would look for their symptoms on Google and seek care at other hospitals and health systems in the region that had a stronger digital presence. In a hyper-localized business like healthcare, this situation put CMH at a disadvantage against its competitors.

Telemedicine 348

Telemedicine Patient Experience Integration Primary Care 348

Healthcare It News

SEPTEMBER 17, 2024

Tejaswi Kompala, head of cardiometabolic clinical strategy at Teladoc Health, says artificial intelligence is rethinking healthcare's approach to chronic conditions like diabetes. She believes artificial intelligence can help by: Personalizing interventions to improve patient engagement and reduce A1c levels in diabetes management.

Patient Experience 336

Patient Experience Healthcare Providers Health Analytics Accountability 336

Healthcare It News

SEPTEMBER 7, 2023

Yet, healthcare organizations face workforce and security challenges – ones that must be met while also appeasing the growing demands from patients. Consider the role of medtech in healthcare and learn how your organization can lead by example. Providers already use AI to accurately detect diseases in early stages.

Hospitals 317

Hospitals Patient Experience Prevention Doctors 317

Healthcare Success

MAY 31, 2022

The pandemic fast-tracked the growing notion of healthcare consumerism , spurring several changes in the healthcare industry. These changes include modernizing business processes and focusing on improvements that positively impact patient wait times and appointment times. . Reasons for shifting patient attitudes.

Private Practices 246

Private Practices Patient Experience Urgent Care Telemedicine 246

Healthcare It News

MAY 5, 2023

He first joined the company, then Allscripts, in 2015 as an associate VP for Strategic Accounts in ANZ before becoming the general manager in 2018. NSW's PROM portals go multi-lingual The Health Outcomes and Patient Experience (HOPE) patient and carer portals have been made available in nine languages other than English.

Health Science 282

Health Science Accountability Patient Experience Healthcare 282

Healthcare It News

SEPTEMBER 1, 2021

To ensure all New Yorkers could access this new service, NYC H+H also needed a telehealth vendor that enabled it to offer virtual urgent care to all patients in their patients' preferred language and without a clear need for the Internet or a smartphone. MARKETPLACE. To read this special report, click here. MEETING THE CHALLENGE.

Urgent Care 355

Urgent Care Hospitals Telemedicine Integration 355

Medical GPS

AUGUST 25, 2021

Poor patient satisfaction scores can hurt an organization’s reputation and bottom line. As patients are becoming more savvy healthcare consumers providing an exceptional patient experience is not only a key to success, it is necessary for survival. Lack of Empathy. Nonverbal Language. Disregard for Timeliness.

Patient Experience 98

Patient Experience Primary Care Doctors Accountability 98

HIT Consultant

APRIL 11, 2022

Grant Harland, Retail and Hospitality Industry Analyst at Windstream Enterprise Melinda Cisnero, Healthcare Industry Analyst at Windstream Enterprise. When it comes to the quality of their healthcare journey, patients, it seems, are losing patience with their healthcare providers.

Patient Experience 98

Patient Experience Accountability Healthcare Providers Healthcare 98

HIT Consultant

JANUARY 1, 2024

Navigating the portal of a healthcare system to find a physician who specializes in the care they need or make an appointment can be an ordeal in comparison. Clunky and confusing, they can frustrate patients, exacerbate worry, delay treatment and harm the reputation and business of a healthcare entity.

Patient Experience 111

Patient Experience Healthcare Accountability Prevention 111

HIT Consultant

DECEMBER 10, 2024

With additional capital raised, Hyro will be even further positioned to serve the healthcare sectors soaring demand for responsible voice and chat AI agents, acting as a natural bridge between rising patient expectations for modernized digital services and healthcare enterprises resource constraints.

Healthcare 59

Healthcare Healthcare Innovation Patient Safety Integration 59

Healthcare It News

AUGUST 1, 2024

Further, with today's healthcare staffing challenges, even if Baptist Health recognizes a need for extra workers, it may not have the resources to upstaff appropriately. " "Where else could you receive a healthcare service with a wait time of only six minutes, especially as a walk-in patient? No scanned documents.

Urgent Care 290

Urgent Care Telemedicine Accountability Primary Care 290

Healthcare It News

SEPTEMBER 9, 2022

One of Percival’s main inspirations is exploring how technology can be used to support making staff’s lives easier so they can in turn provide better patient care. One of the topics he will address is the impact of the shift to consumerisation in healthcare.

Nursing 312

Nursing Accountability Patient Experience Healthcare 312

HIT Consultant

JULY 13, 2022

Historically, CMS models have focused on enabling providers to increase accountability for patients’ health through ACO condition-specific models and payer-supported models like Medicare Advantage. Differentiated patient experience to improve satisfaction, clinical outcomes and loyalty.

Accountability 98

Accountability Accountable Care Primary Care Medicare 98

HIT Consultant

OCTOBER 31, 2024

From reimbursement rates to patient retention to physician referrals, what we learn about the patient experience is a powerful tool in our hands. Navigating this landscape can be challenging for healthcare providers. Many organizations lack a standardized method for measuring patient satisfaction across departments.

Healthcare Finance 52

Healthcare Finance Healthcare Patient Experience Healthcare Providers 52

Healthcare It News

JANUARY 4, 2022

The healthcare workforce is depleted, exhausted and demoralized. Care quality is often degraded, and patient accessibility is still lacking. Progress toward accountable care is halting. She emphasized the importance of fostering feelings of trust and safety – for patients and hospital staff alike. But for a U.S.

Hospitals 362

Hospitals Nursing Accountable Care Clinical Practice 362

Healthcare Success

MAY 10, 2024

In today’s blog post, I share an effective editorial workflow you can implement today between your healthcare marketing agency and medical experts. Spotlight on the Health Information on Your Website Today’s top healthcare organizations know their mission and values (i.e., An editorial workflow can be beneficial for various reasons.

Healthcare 171

Healthcare Doctors Accountability Patient Experience 171

Health Populi

OCTOBER 22, 2021

health care employment since 2001, today accounting for twice as many staff as physicians and nurses. Health Populi’s Hot Points : Consider just the line item of “customer and patient services,” and one of all of our least-favorite patient experiences: the dreaded call center. It still does.

Healthcare 174

Healthcare Patient Experience Accountability Medicaid 174

HIT Consultant

JANUARY 29, 2025

Lindsay Dymowski Constantino, President Centennial Pharmacy Services Todays healthcare consumers have high expectations regarding their patient experience. These partnerships provide value-added solutions that empower patients to overcome their chief healthcare challenges.

Rehabilitation 98

Rehabilitation Primary Care Accountability Patient Experience 98

Healthcare It News

NOVEMBER 15, 2021

These factors shot telehealth and related technologies and services like connected health and remote patient monitoring through the stratosphere. Welcome to the third installment in Healthcare IT News ' latest feature series, "Health IT Investment: The Next Five Years." Investing in consolidation. " Hospital-at-home.

Telemedicine 363

Telemedicine Hospitals Nursing Population Health 363

Baird Group

NOVEMBER 12, 2024

In these organizations the focus is on strategies—not checking items off a list but working together strategically to achieve the objectives of the organization which are aligned around creating a positive patient experience. Don’t just say the patient experience is important. Establish systems to hold people accountable.

Accountability 59

Accountability Patient Experience Healthcare 59

Healthcare It News

FEBRUARY 14, 2022

A rehab-at-home strategy lets health systems and orthopedic groups bring outpatient PT treatment to patients in lieu of forcing them to travel twice a week, in some cases more than five miles away, to obtain post-operative care. Healthcare IT News is a HIMSS Media publication. Twitter: @SiwickiHealthIT. Enterprise Taxonomy:

Physical Therapy 299

Physical Therapy Rehabilitation Telemedicine Accountability 299

Sequence Health

JANUARY 2, 2025

Attrition in healthcare call centers impacts scalability by increasing costs and disrupting operations. Frequent turnover demands continuous recruitment and training, hindering efficiency and patient care. In this context, its essential to understand the impact of healthcare call center attrition on scalability.

Healthcare 52

Healthcare Patient Experience Healthcare Providers Integration 52

Fierce Healthcare

JUNE 2, 2023

Employers are facing soaring healthcare costs while the quality of the patient experience and health outcomes are not necessarily rising at the same pace.

Accountability 143

Accountability Patient Experience Healthcare 143