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The Connection Between Patient Satisfaction and Healthcare Finance

HIT Consultant

Comparing Apples to Oranges The key to making sense of satisfaction scores related to the patient financial experience is to ensure that healthcare finance teams understand the different aspects of the customer experience that these metrics measure. In actuality, this factor accounts for only 5% of satisfaction scores.

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Consumers Don’t Know What They Don’t Know About Healthcare Costs

Health Populi

“Consumers are not disciplined about saving in general,” with saving for healthcare lagging behind other types of savings, Alegeus observes in the 2018 Alegeus Consumer Health & Financial Fluency Report. As patients continue to take on more financial responsibility for healthcare spending in the U.S.,

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Anatomy Launches AI-Powered Financial Automation for Healthcare Orgs

HIT Consultant

in funding to build a financial operating system for healthcare from Lightspeed, Meridian Street Capital, Live Oak Ventures, Cambrian Ventures, Peterson Ventures, and angel investors with expertise across healthcare and fintech. Anatomy has raised $7.6M

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Reduce Medical Costs by 5.3%: Active Member Engagement for Employers

HIT Consultant

These include the following: Can lower medical costs by 5.3% and reduce hospitalizations by 12.5%

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Clearwave Names Jennifer Frankenfield as Chief Product Officer

Clearwave Inc

Atlanta, July 20, 2021 — Clearwave , a healthcare technology industry leader in digital patient engagement solutions, today announced the appointment of Jennifer Frankenfield as Chief Product Officer.

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Dear Digital Healthcare: Let’s Do Better

HIT Consultant

It costs the healthcare system $300 billion annually, according to Healthcare Finance Report – and that number is set to spike with the increase in remote care. There’s less accountability involved. Rather than set up another telemedicine visit, they are more likely to skip treatment altogether.

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Can Community Hospitals Weather the Financial Storm? What’s Needed

HIT Consultant

Perhaps that’s why 55% of healthcare finance leaders say they will focus on improving the patient payment experience this year, according to an HFMA survey. Make sure the secure link takes patients directly to their bill, without the need to log into the patient’s account. Send the right communications at the right time.