Accountability Doctors Patient Experience Performance improvement 
p3care
MAY 31, 2024
An ACO (Accountable Care Organization) works for the better care of patients. Consider it as a group that combines hospitals, doctors, and other healthcare specialists for the sake of providing healthcare and is a team in care decisions. For instance, patient and caregiver experience, care coordination, and patient safety.
Twistle
NOVEMBER 10, 2021
The expectation of the patient experience and what it means to be engaged and communicated with has changed as well. Consider that, according to the recent Pega Systems 2021 Healthcare Engagement Survey , 63% of patients agree that they would switch doctors due to poor communication or engagement.
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Vie Healthcare
OCTOBER 10, 2023
Episode Introduction Sue shares how creating a volunteer army transformed a struggling community hospital into a profitable, national award-winner, why the patient experience and the employee experience can’t be separated and reveals strategies that can move 20% in a patient satisfaction metric in 18 months.
Vie Healthcare
JULY 2, 2024
When you walk into a doctor’s office, sometimes you’ll walk in, and the staff is pleasant and they’re nice and they’re welcoming and they’re caring. Well, I believe that that comes from the doctor. A doctor that really cares how his patients are treated, that’s the first office you went to.
Vie Healthcare
JULY 2, 2024
When you walk into a doctor’s office, sometimes you’ll walk in, and the staff is pleasant and they’re nice and they’re welcoming and they’re caring. Well, I believe that that comes from the doctor. A doctor that really cares how his patients are treated, that’s the first office you went to.
Vie Healthcare
JULY 12, 2023
And as far as assigning or building patient engagement teams or patient engagement leaders, it’s part of the process, but it’s also a trap. I see this happen in healthcare organizations a lot with what is categorized under also patient experience, which is closely related to patient engagement.
Vie Healthcare
AUGUST 23, 2023
You got to take that into account.’’ Keeping the focus on people: ‘Just an example, in New York state, they just made a certain nurse to patient ratios mandatory, meaning it’s a state law in their intensive care unit. So they have to adhere to these nurse to patient ratios in all New York ICUs now. Jim (04:30): I love it.
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